Jocelyn Cheng
Senior Creative Content Creator/Writer at Expert Media Global- Claim this Profile
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Mandarin Limited working proficiency
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Cantonese Native or bilingual proficiency
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Bahasa Melayu Professional working proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Lauralyn (Laura)
When Jo came on board, she was initially helping me with marketing tasks until I was reassigned to fully focus on sales activities. When our Customer Success Manager had left, and we needed someone to fill in her role, Jo took on the challenge. Juggling her primary role as a Writer with her secondary role as a Customer Success Manager, she managed to do well – despite having zero experience in client/project management. Open to advise and willing to learn, she'll do well in the next role she moves on to.
Lauralyn (Laura)
When Jo came on board, she was initially helping me with marketing tasks until I was reassigned to fully focus on sales activities. When our Customer Success Manager had left, and we needed someone to fill in her role, Jo took on the challenge. Juggling her primary role as a Writer with her secondary role as a Customer Success Manager, she managed to do well – despite having zero experience in client/project management. Open to advise and willing to learn, she'll do well in the next role she moves on to.
Lauralyn (Laura)
When Jo came on board, she was initially helping me with marketing tasks until I was reassigned to fully focus on sales activities. When our Customer Success Manager had left, and we needed someone to fill in her role, Jo took on the challenge. Juggling her primary role as a Writer with her secondary role as a Customer Success Manager, she managed to do well – despite having zero experience in client/project management. Open to advise and willing to learn, she'll do well in the next role she moves on to.
Lauralyn (Laura)
When Jo came on board, she was initially helping me with marketing tasks until I was reassigned to fully focus on sales activities. When our Customer Success Manager had left, and we needed someone to fill in her role, Jo took on the challenge. Juggling her primary role as a Writer with her secondary role as a Customer Success Manager, she managed to do well – despite having zero experience in client/project management. Open to advise and willing to learn, she'll do well in the next role she moves on to.
Credentials
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SEO: Keyword Strategy
LinkedInMay, 2021- Nov, 2024
Experience
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Expert Media Global
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Malaysia
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Advertising Services
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1 - 100 Employee
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Senior Creative Content Creator/Writer
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Nov 2022 - Present
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EasyUni - digital marketing for universities
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Malaysia
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Education Management
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1 - 100 Employee
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Content Writer cum Marketing Executive cum Customer Success Manager
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Jan 2022 - Oct 2022
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Eduloco
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Malaysia
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Higher Education
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1 - 100 Employee
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Content Writer
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Jan 2021 - Dec 2021
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Caspian Digital Solutions
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Malaysia
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IT Services and IT Consulting
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1 - 100 Employee
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Content Writer
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Jan 2019 - Oct 2019
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Education
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HELP University
Bachelor's degree, Communication and Media Studies