Jocelyn Charles

Educator cum Educational Software Trainer at Genius Plaza
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Contact Information
us****@****om
(386) 825-5501
Location
Petaling Jaya, Selangor, Malaysia, MY

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Bio

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Credentials

  • TTT
    HRDF - Human Resources Development Fund Malaysia
    Mar, 2019
    - Nov, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Educator cum Educational Software Trainer
      • Apr 2019 - Present

      Genius Plaza’s award-winning education platform is the first multicultural startup built for diverse communities that uses technology to remove obstacles to quality education by providing engaging online tools and resources where students are the protagonists of their own learning. The Company serves communities in 35 countries and its ground breaking communication tools are available in over 80 languages. As an Educator and trainer, my role comprises of the following: • Create content based on the local Malaysian syllabus in the Malay and English language in the Genius Plaza resource bank on the online portal from pre-K to Primary right until Secondary School • Hire, train and develop educators in public and private schools to familiarise with the usage of the online portal and manage content creation by these teachers • Initiate global collaborations of educational content in English between Malaysia and other schools internationally (USA, Spain, Mexico, Colombia, India, Peru etc) • Approach local and private schools for the marketing and sales of Genius Plaza licenses Show less

    • Malaysia
    • Education Administration Programs
    • 1 - 100 Employee
    • Educator
      • Sep 2014 - Mar 2019

      As an Educator, my role encompasses the following in primary school: •Devising daily and weekly lesson plans for the subjects English, Mathematics, Science, Humanities and Moral for relevant classes and preparing the necessary teaching aids, realia and materials required •Designing Schemes of Work (SOW) for the entire curricular year (40 weeks) as the key personnel for relevant subjects every year. (Moral and Humanities) •Managing administrative tasks and duties concerning my homeroom class •Designing reward systems and incentives to encourage and motivate students •Analysing scores across the semesters for the subjects I teach and preparing individual reports for students •Spearhead and manage events in roles that I am assigned to for relevant clubs and societies (Prefect Board, Librarian Board, Dance Showcase, Music Showcase, Drama, Sports Day etc.) Highlight: •Emceed for a charity event hosted by Sri Kuala Lumpur International Primary School called “Dance Showcase” 2018 which included the press and guests of honour like Hannah Yeoh. Show less

    • Malaysia
    • Language Schools
    • 1 - 100 Employee
    • English Tutor
      • Jan 2011 - Dec 2015

      Cambridge English For Life (CEFL) is the leading provider for accredited ready-to-launch English language courses, early childhood development programmes, and primary school mathematics enrichment programmes. Since its inception in 2001, over tens of thousands of students and clients have benefited from its extensive range of English language programmes. Today, it caters to over 10,000 students at its rapidly growing network of language centres throughout East and West Malaysia. As an English tutor, my role included the following: • Educating young learners of two different age levels in the English language (younger learners aged 7 to 10 years) and (junior learners 4 to 7 years) • Facilitating the learning process and develop learners’ motor skills by designing and utilising effective teaching aids and realia. Achievements: 1. Was commended by the Centre Director and Chief Academic Officer of CEFL Kelana Jaya for exemplary and loyal service to the centre and awarded a certificate of Appreciation and Recognition. Show less

    • Malaysia
    • Primary and Secondary Education
    • 1 - 100 Employee
    • English Teacher
      • Dec 2013 - Aug 2014

      As an English teacher, my role included the following in primary school: •Devising daily and weekly e-lesson plans for English and preparing necessary teaching aids •Managing administrative tasks and duties concerning my homeroom class •Designing reward systems and incentives to encourage and motivate students •Analysing scores for each quarter (every 10 weeks) for English for the classes I teach and preparing individual reports for students for PTM (biannually) As an English teacher, my role included the following in primary school: •Devising daily and weekly e-lesson plans for English and preparing necessary teaching aids •Managing administrative tasks and duties concerning my homeroom class •Designing reward systems and incentives to encourage and motivate students •Analysing scores for each quarter (every 10 weeks) for English for the classes I teach and preparing individual reports for students for PTM (biannually)

    • Malaysia
    • Entertainment Providers
    • 700 & Above Employee
    • Customer Service Executive
      • Aug 2010 - Aug 2011

      •Receive inbound calls from Astro subscribers all over Malaysia •Handle calls pertaining to billing, EDC transactions, change of packages, campaigns & promotions, technical queries & assistance, content queries etc. •Perform up-selling/cross-selling activities of new promotions & services amidst dealing with customers. •Receive inbound calls from Astro subscribers all over Malaysia •Handle calls pertaining to billing, EDC transactions, change of packages, campaigns & promotions, technical queries & assistance, content queries etc. •Perform up-selling/cross-selling activities of new promotions & services amidst dealing with customers.

    • Australia
    • Advertising Services
    • 700 & Above Employee
    • Sales Executive
      • Oct 2009 - Jul 2010

      •Received inbound calls from customers all over Asia & Australia. •Handled flight bookings & reservations, calls pertaining to flight rates, promotions, promotions & pricing & general queries in terms of flight procedure. •Made pre-arrangements of car hire bookings for passengers who wished to lease vehicles for their holidays upon arrival at their travel destinations. Achievements: 1.Received emails and commendation from satisfied customers for exemplary services, which were broadcasted internally within the call centre Show less

    • Malaysia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • English Editor
      • Jan 2009 - Sep 2009

      •Edited and created on a daily basis, various types of mobile-media oriented content which were then broadcasted via online-based software to subscribers of the relevant services. •Contents edited include daily news by AFP (Agence France Presse) as well as educational, informational & entertainment-based contents on categories such as Beauty & Fashion, Technology & Gizmo, Travel News, Recipes, Lifestyle News, Hollywood & Bollywood entertainment, etc. Achievement: •Effectively utilised the Adobe Photoshop tool to edit images, illustrations and .gif graphic motion images for the mobile media content Show less

  • Kumpulan SF Powertech Sdn Bhd
    • Kelana Business Centre, Petaling Jaya
    • Payroll/Audit Executive
      • Aug 2006 - Dec 2008

      •Ran the monthly payroll for an estimate of over 1000 staff (local & foreign) using the Business Oriented Support (BOSS) System and the Web Server online manual payroll software. •Prepared reports for members of the senior management on manpower and overtime disbursement at the Operations. Achievements: 1.Successfully completed the BOSS payroll software training to be a certified BOSS payroll personnel, capable of single-handedly running extensive payroll processes for the entire workforce. Show less

Education

  • Universiti Tun Abdul Razak
    Bachelor of English (Hons) Degree, TESL
    2006 - 2009
  • UNITAR International University
    Bachelor's degree, TESL
    2005 - 2008
  • SMK TAMAN SEA
    STPM, SCIENCE
    2004 - 2005
  • SMK SRI PERMATA
    PMR, SPM, SCIENCE
    1999 - 2003

Community

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