Senior School Operations Manager

• Oct 2022 - Present

Community Manager

• Sep 2020 - Mar 2023

People/Operations Manager at School Space.We hire out school facilities to local community groups; providing affordable space for community events and increasing revenues for schools.

Travel Director - Insight Vacations

• May 2019 - Sep 2020

Delivering luxury trips through the UK and Ireland

Operations Admin Manager (FTC - Mat Cover)

• Mar 2018 - Apr 2019

The Operations Administration department services six of The Travel Corporation’s successful guided vacation brands: Trafalgar, CostSaver, Insight Vacations, Luxury Gold, Grand European Travel and Brendan Vacations.

Head of Travel and Fulfilment

• Apr 2016 - Feb 2018

Part of the management team within the NDL Group, my role was to plan, co-ordinate and run the Travel department (separate entity of the company), and manage the Customer Experience Team. Part of the management team within the NDL Group, my role was to plan, co-ordinate and run the Travel department (separate entity of the company), and manage the Customer Experience Team.

Product & Contracting Manager

• May 2014 - Apr 2016

To contract, manage and source all services for trips across EMEA. To contract, manage and source all services for trips across EMEA.

Head of Operations

• Oct 2011 - Sep 2013

General Manager Operations

• May 2010 - Sep 2011

Distribution & Promotions Manager

• Oct 2009 - Apr 2010

Promotions Coordinator

• Jul 2008 - Aug 2009

MTN Xploaded Responsible for developing plans to promote up and coming artists to gain exposure Analysed A&R reports, assigned responsibility and built relationships with the artists Arranged print and electronic media interviews, secured events and managed gig guides Managed Xploaded social sites & communications including Facebook, Twitter & Myspace Managed samples and publicity for radio, print and online media promotions Arranged songs to be promoted on radio and negotiated media support and exposure Managed live and media promotional events and the securing of partners and sponsors Ensured event payments were made and equipment logistics was organised Measured artist responses in relation to sales and chart listing and provided feedback Highlights: • Submitted 60 songs to radio across all genres to over 100 radio stations in 5 months, with 6 songs making the Top 20 and 4 reaching Number 1 on the radio stations • Submitted 25 music videos to broadcasting media sources, 15 of which receiving airplay and feature on local programmes and various on air interviews arranged • Arranged 60+ various Promotional Artist Events country-wide, including 4 media days Show less

RESTAURANT MANAGER

• May 2008 - Jul 2008

Responsible for all aspects of front of house management, staff training & cash handling Updated menus, bookings, stock holdings, staff records and organised duty rosters Maintained the image of the restaurant with clientele, ensuring high standards of service Responsible for all aspects of front of house management, staff training & cash handling Updated menus, bookings, stock holdings, staff records and organised duty rosters Maintained the image of the restaurant with clientele, ensuring high standards of service

EVENTS / ACCOUNT EXECUTIVE

• Sep 2006 - Mar 2008

Responsible for arranging both domestic and international corporate events Prepared, pitched and presented proposals to clients and sourced new suitable venues Sent out invitations, managed client database & arranged guest travel & accommodation Set and managed entire events from floor management to the timings of the event Responsible for arranging both domestic and international corporate events Prepared, pitched and presented proposals to clients and sourced new suitable venues Sent out invitations, managed client database & arranged guest travel & accommodation Set and managed entire events from floor management to the timings of the event

Bar Supervisor

• Jun 2005 - Jun 2006

Corney & Barrow is one of London’s leading wine bars, with 12 bars located in the centre of London, open for breakfast, lunch, dinner drinks and specializing in parties. Wine merchants established in 1780. I worked in the flagship branch in Broadgate circle, as a member of staff we earned a competitive rate of pay, bonuses (dependant on bar’s performance), comprehensive training, wine tastings and wine course, lots of social events and always had opportunities to further our career. I progressed from floor staff to more a Supervisory role with more responsibilities, from tronk master (working out and managing all staff cash tips) and facilities coordinator ensuring that all UK health and safety regulations were met. Show less

Service Coordinator

• May 2004 - May 2005

MWB is a growing leader/ provider of Serviced Offices & Conference facilities throughout the UK with 52 locations. Responsibilities: • Reception - greeting clients, booking meeting rooms, couriers, dealing with day to day inquiries • Switchboard - answering and redirecting phone calls on behalf of our clients • Floating - meeting room set up, housekeeping, IT and Telecom, client movein/out • Admin - Purchase orders, post handling, some elements of billing, sales and marketing MWB is a growing leader/ provider of Serviced Offices & Conference facilities throughout the UK with 52 locations. Responsibilities: • Reception - greeting clients, booking meeting rooms, couriers, dealing with day to day inquiries • Switchboard - answering and redirecting phone calls on behalf of our clients • Floating - meeting room set up, housekeeping, IT and Telecom, client movein/out • Admin - Purchase orders, post handling, some elements of billing, sales and marketing

Event Coordinator

• May 2001 - Apr 2004

• Responsible for arranging domestic and international corporate & leisure travel including conferences, launches, incentive trips and training sessions for various clients • Sending out invitations, managing client database, booking flights (in house flight system - Worldspan), booking accommodation, corresponding with delegates & venue. • Facilitating function, setting up room, doing registration & assist in the running of entire event. • Putting together proposals for prospective clients and maintaining a good relationship with existing clients. Reconciling Accounts for each Event. Show less