Information Technology Administrator

• Jan 2020 - Present

• Handling all the IT infrastructure maintenance, implementation and migration projects. • Managing, administrating & troubleshooting Microsoft AD/DNS/DHCP/PRINT/WSUS/WDS, Exchange 2016 in windows 2016 and 2019 Servers Platform. • Implemented &maintaining Windows Failover Clustering, Windows NLB and Exchange DAG Availability. • Implemented & maintaining two Node Windows 2016Hyper-V Servers and provisioning Virtual machines. • Implemented & maintaining Cisco 9300 Stack Core switches and 9200 Access switches. • Configuring, maintaining and Monitoring IP Sec Site to Site VPN between HQ (Bahrain) and Branch Morocco offices. • Implemented, maintaining and monitoring FortiGate (80F, 100F, 60E) firewalls and wireless access points (231F) • Managing & Troubleshooting Dell R740, R740XD, R440, R340 Servers. • Managing & Troubleshooting Veem Backup & Replication 10 with Dell ML3 Tape Library. • Managing, Configuring & Troubleshooting Dell ME 4024 SAN Storage. • All Kind of Technical Support to End Users in OS Level / Hardware Level / Application Level. • Managing & Administrating M-files and Microsoft Dynamic GP 2018 Applications. • Design and maintain IT infrastructure technical and project documentation. Projects & Achievements • Datacenter migration Project. Implemented Cisco Core switches, Fortigate Access points, Alcatel IP Pbx, Access control, fire supperation system for datacenter. • Migrated Email Services from Lotus Domino to Microsoft Exchange server 2016 CU19 • Migrated Network Security firewall from SonicWALL to FortiGate in all 4 offices. • Implemented Veem Backup &Replication 10. • Migrated PCs from Windows 7 to Windows 10 Professional. • Implemented Windows Update Server (WSUSU) & Windows Deployment Server (WDS) Show less

IT Enterprise Engineer

• Mar 2019 - Jan 2020

• Handled Implementation and Migration projects in Windows server 2016/2019, Exchange server 2016, 2019, Office 365, SCCM, Vmware, Nutanix, Dell Storages (Unity, MD, ME, Compellent) Symantec Backup Exec, Veem Backup & Replication, Eset and Symantec Antivirus. • Handled Services calls related to Windows Servers 2008 R2/2012/2016/2019, Dell Tape libraries,Dell Servers and Dell storages. • Handled Service calls related to Nutanix, Exchange servers (200, 2013, 2016), Vmware. • Handled Service calls related to MS-Hyper-V, Clustering, SCCM ,SCVMM, Dell Servers & Storages • Mounting, Installation and upgrading of Dell PowerEdge servers, Storages, Brocade Fiber Switches. • Handled service calls related to network switches, Palo Alto and Sonicwall firewalls. Projects & Achievements • LMRA Bahrain : Central & DR site Infrastructure Upgrade: Vmware and Vcenter 6.7 Cluster implementation on top of DellEMC R740 Servers, EMC Unity 300 storage and Brocade SAN Switches. • Batelco Bahrain : Vmware and Vcenter 6.7 Cluster implementation : Vmware and Vcenter 6.7 Cluster implementation on top of DellEMC R740 Servers, DellEMC MD 3608 Storage and Brocade SAN Switches (DS6505B) • Decovar Orient: Infrastructure Upgrade & Migration: Migrated Windows Server 2008 r2HV- Cluster to Windows Server 2016 Hyper-V Cluster on top of DellEMC R740 Servers, Dell EMC ME4024 storage and Brocade SAN Switches (DS6505B). • Decovar Orient Bahrain: Backup Exec and Tape Library Upgrade: Upgraded backup exec 2016 to 20.4 on top of Dell R740XD server and Dell EMC ML3 tape Library. • Royal Family Council : Exchange Servers Migration from 2010 to 2016 • Gulf Engineering House Bahrain : Exchange Servers Migration from 2010 to 2016 • Intercol CPD Bahrain: Active Directory Migration: Migrated Domain Controllers to 2016 Server. • National Bank Of Kuwait (NBK ) :Storage’s and SAN Switches Migration : Migrated the storage from HP to DellEMC Unity 450F and Brocade San Switch (DS6505B) Show less

Information Technology Infrastructure Specialist

• Jun 2014 - Feb 2019

• Assist in the design, testing and implementation stages of Window and Intel projects (Fujitsu, DELL) • Managing and administrating AD/DNS/DHCP/PRINT/WSUS/WDS, Exchange 2013 in windows 2012 and 2016 Server Platform. • Managing Microsoft LYNC 2013, SONUS SBC 1000 and Avaya IP-PBX media gateways. • Building & Managing Windows Failover Clustering, Windows NLB and Exchange DAG Availability. • Building and Managing Windows Hyper V- Servers & Monitoring VM’s through SCVVM 2016 tool. • Administration and Maintain of Symantec Backup Exec 2016 and Dell tape library. • Managing Nutanix Hyper Converged Solution in Windows Server 2016 Failover Cluster Platform. • Managing, Configuring and Troubleshooting SCCM 2016 for Windows Patch Deployments, Operating System &Application deployment , Hardware Inventory and Remote Support. • Managing & administrating of Fujitsu SAN Storages (SX80 and DX90). • Support for Cisco Core switches (4500), Access Switches, ASA Firewalls (5510, 5520), Cisco and Linksys wireless Access Points, Monitoring Dedicated MPLS, ADSL and ISDN Lines. • McAfee ePolicy-Orchestrator Client –Server Antivirus Administration. • Managing DFS and File Server Configured in Windows Server 2016 Platform. • Configuring, Managing & Troubleshooting McAfee HIPS & Nessus vulnerability scanner. • Managing & administrating Access control, CCTV and Door access devices. • Managing Microsoft Product Licensing / AMC /IT Product Purchasing. • All Kind of Technical Support to End Users in OS Level / Hardware Level / Application Level. • Managing, Configuring & Troubleshooting Dell M1000e Blade server. • Monitoring Servers and Network using Manage Engine Ops Manger and AD Audit plus Software. • Pre Planning company Upcoming Projects and doing Preventive actions for IT Infrastructure. • First level Support for MS SQL and Oracle ERP applications using in different departments. • Design and maintain IT infrastructure technical and project documentation. Show less

System Engineer

• May 2012 - May 2014

• Managed AD /DNS/DHCP, Exchange 2010 environment in windows 2008 Server Platform. • Managed and configured SonicWALL TZ300, TZ105 series firewalls. • Managed and configured site –site VPN Connectivity between branch and Head offices. • Managed and configured Avaya IP Office 500 media gateway. • Projects included Tendering, Quoting and negotiating various projects such as Symantec 2014, Active directory 2012 migration, san storage upgrade and Windows 2008 file server migration. • Evaluate network infrastructure and firewall policies periodically to ensure highest security levels has been maintaining on cooperate network. • Suggested measures such as SCCM, MDT 2013 to manage the frequency of appropriate support package/patch application. • Building and Managing Hyper V- Servers & Monitoring VM’s through SCVVM 2007. • Identifying new technology / product for rollout & modernization of network; analyzing & tracking complex software & hardware matters regarding connectivity issues, IP addressing and routing to meet business needs. • Anchoring installation, maintenance and monitoring of desktops, laptops, IP telephones (Avaya), printers and fax. • Maintain IT asset inventory and maintain the IT stores in accordance with audit requirements. • Designing Symantec 2014 back-up strategy and ensuring scheduled / unscheduled backups as per the backup plan, monitoring daily backup of Attendance Machine (Optimum). • Managing the overall administration of LAN system involving design of network layouts and configuration & maintenance of web / servers, databases, network services or peripherals including routers / switches. Also has worked with all other major clients across Bahrain, which includes Ithmaar Bank, Electricity and Water Authority of Bahrain (EWA), BAFCO, APEX Real Estate, Enma Mall, Real Capita. Show less

Network Support Engineer

• Mar 2010 - Apr 2012

• Assisted and supervised in the design, testing and implementation stages of Lulu Ramli &Lulu Hidd mall network infrastructure project. • Managed and configured site –site VPN Connectivity between regional offices and Head office. • Managing and Maintenance of Win core POS retail systems. • Managed and configured Juniper SSG 350, SSG20 firewalls and foundry switches. • Participated in SAP-Retail Application Implementation and provided support for SAP Administration. • Leading operations related to IT / network infrastructure by measuring, managing, analyzing, tuning & implementing necessary changes in resource utilization as per business priorities. • Handled second and third level support of LAN and WAN issues for the company • Implemented all possible IT best practices to provide better IT infrastructure environment to the end users. • Designed and maintained technical and project documentation. Show less

Network Administrator

• Apr 2009 - Mar 2010