Sales Consultant

• Oct 2022 - Present

Customer Sales Representative

• Dec 2020 - Oct 2022

Sales Consultant

• Jan 2020 - Dec 2020

Dealer Relationship Representative

• Jun 2019 - Nov 2019

Responsible for meeting or exceeding minimum sales requirements. Inbound/Outbound activities such as: up-sell customers, lead qualification, utilization campaigns, and lead management. Ensure customers receive prompt, efficient and courteous attention. Identify sales and up-sell opportunities and offer ACE solutions to prospects and ACE customers. Responsible for meeting or exceeding minimum sales requirements. Inbound/Outbound activities such as: up-sell customers, lead qualification, utilization campaigns, and lead management. Ensure customers receive prompt, efficient and courteous attention. Identify sales and up-sell opportunities and offer ACE solutions to prospects and ACE customers.

Sales and Leasing Consultant

• Oct 2016 - May 2019

Sales and Leasing Consultant

• Sep 2014 - Oct 2016

Sales Consultant

• Nov 2013 - Aug 2014

Approach and assist new customers that enter the dealership lot Determine the needs of the customer by listening and asking questions Perform walk-around with customer and demonstrate features of suitable automobiles Effectively close automotive sales Ensure the customer understands the vehicle’s operating features, warranty and paperwork Maintain an owner follow-up system that encourages repeat business and referrals Reports to the sales manager regarding objectives, reviews, analyses, and planned activities Attends training and sales meetings offered by the dealership and manufacturers Review sales statistics and actions to determine how to better utilize time, plan more effectively, and improve sales. Show less

Sales Consultant

• Jun 2013 - Nov 2013

Provided direct mobile phone and accessory sales and customer support services within my retail location, building a strong rapport with all new and returning customers. Required to meet a quota for all sales of wireless products and accessories. Troubleshoot products and instructed customers on their proper use. Provided direct mobile phone and accessory sales and customer support services within my retail location, building a strong rapport with all new and returning customers. Required to meet a quota for all sales of wireless products and accessories. Troubleshoot products and instructed customers on their proper use.

Sales Consultant

• Nov 2011 - Jun 2013

Approach and assist new customers that enter the dealership lot Determine the needs of the customer by listening and asking questions Perform walk-around with customer and demonstrate features of suitable automobiles Effectively close automotive sales Ensure the customer understands the vehicle’s operating features, warranty and paperwork Maintain an owner follow-up system that encourages repeat business and referrals Reports to the sales manager regarding objectives, reviews, analyses, and planned activities Attends training and sales meetings offered by the dealership and manufacturers Review sales statistics and actions to determine how to better utilize time, plan more effectively, and improve sales. Show less

Safety & Security Officer

• Mar 2005 - Jul 2011

Responsible for ensuring outstanding guest experience while detecting and correcting any potential safety or security problems, responding to emergencies and taking necessary measures to protect life and/or property, key control, and assisting other departments as needed. Directly responsible for monthly and yearly fire extinguisher inspections. Responsible for ensuring outstanding guest experience while detecting and correcting any potential safety or security problems, responding to emergencies and taking necessary measures to protect life and/or property, key control, and assisting other departments as needed. Directly responsible for monthly and yearly fire extinguisher inspections.

Night Shift Patrol Supervisor

• Aug 2001 - Jan 2005

Direct supervision of six full and part-time officers. Over saw criminal investigations. Provided training and performance management. Served as Bike Patrol Coordinator. Performed all duties of Safety Officer. Worked cooperatively with other departments as necessary to ensure safe campus environment. Counseled and trained employees to increase performance. Direct supervision of six full and part-time officers. Over saw criminal investigations. Provided training and performance management. Served as Bike Patrol Coordinator. Performed all duties of Safety Officer. Worked cooperatively with other departments as necessary to ensure safe campus environment. Counseled and trained employees to increase performance.

Site Security Supervisor

• Mar 2000 - Aug 2001

Worked cooperatively with client with supervising day-to-day security operations in a 600+ employee facility. Direct supervision of 12 officers. Developed and maintained site security operational procedures manual. Designed and implemented the site post orders. Maintained and updated client's cardkey access system and security files and CCTV system. Interviewed, hired, and processed new security staff. Counseled and trained security staff to increase performance and ensure client satisfaction. Worked cooperatively with client with supervising day-to-day security operations in a 600+ employee facility. Direct supervision of 12 officers. Developed and maintained site security operational procedures manual. Designed and implemented the site post orders. Maintained and updated client's cardkey access system and security files and CCTV system. Interviewed, hired, and processed new security staff. Counseled and trained security staff to increase performance and ensure client satisfaction.