Experience

OneView Commerce

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Chief People Officer

  • Dec 2019 - Present

• Vice President of People and Culture

  • Jun 2019 - Dec 2019

  Boston, Massachusetts

• Vice President of Strategic Program Management

  • Feb 2017 - Jun 2019

  Greater Boston Area As a member of the Executive Team, responsibilities include developing, refining, and ensuring the success of strategic programs, continuous process improvement and ensuring organizational integrity. As a certified product owner, assisted in the implementation of SCRUM in the OneView organization.

• Director, Product Marketing & Enablement

  • Dec 2013 - Feb 2017

  Boston, MA



Suffolk University

• United States
• Higher Education
• 700 & Above Employee

• Adjunct Professor

  • Jul 2013 - Present

  Greater Boston Area Teach and offer support in Business Foundations course that introduces foundational concepts in business including functional areas, competition, stakeholders and ethics. Provide assistance in helping students develop critical thinking through utilizing situational analysis models. Plan course instruction based on approved syllabus, administer and grade examinations to assess achievement of course objectives.



Customer Facing Technology Solutions

• Vice President of Client Operations

  • Jan 2012 - Dec 2013

  Execute, develop and direct all national and international operations for Customer Facing Technology Solutions with exclusive distributor rights within North America for mobile shopping solutions targeted to the retail market. This service facilitates and incorporates on-going comprehensive solutions for software, hardware, and services designed to provide clients with an engaging shopping experience. Conduct, lead and manage strategic analysis of market trends and competitors to evaluate and… Show more Execute, develop and direct all national and international operations for Customer Facing Technology Solutions with exclusive distributor rights within North America for mobile shopping solutions targeted to the retail market. This service facilitates and incorporates on-going comprehensive solutions for software, hardware, and services designed to provide clients with an engaging shopping experience. Conduct, lead and manage strategic analysis of market trends and competitors to evaluate and determine growth potential within industry niche. Manage client portfolio and on going program development. Act as liaison between client and company, work to analyze market and close deals with C-level executives. Show less



Stop & Shop

• Retail
• 700 & Above Employee

• Sr Director of Technology Support

  • 2001 - Dec 2011

  Quincy, MA Developed, facilitated, and implemented a comprehensive customer facing technology strategy and approach to include the first ever successful deployment of a mobile shopping solution in North America. Provided on-going consultancy to C-level executives to support, plan, prioritize, and optimize the in-store technology portfolio. Created, directed and managed a successful team of project managers optimizing leadership in areas including: development and deployment of all customer facing… Show more Developed, facilitated, and implemented a comprehensive customer facing technology strategy and approach to include the first ever successful deployment of a mobile shopping solution in North America. Provided on-going consultancy to C-level executives to support, plan, prioritize, and optimize the in-store technology portfolio. Created, directed and managed a successful team of project managers optimizing leadership in areas including: development and deployment of all customer facing technology solutions to achieve objectives of market leadership, improvement of the in-store customer experience, self service growth and direct focus to drive sales and reduce costs. Participated and attended multiple industry and partnered events that leveraged retail technology for Ahold. Directed due diligence and procurement of all customer facing technology hardware and software. Established and created strategic service provider partnerships including an outsourced service agreement to support all in-store technology for 500+ stores. Show less



Triversity

• Software Development

• Director of Professional Services

  • 2000 - 2001

  Bristol, PA Provided key direction and leadership insights for staff of project managers leading change and innovation for the implementation of CRM solutions according to stated objective plan and budget. Managed, directed and executed all project and consulting services for the CRM Business Unit of Triversity including: direct services sales, sales support, P&L management and business planning and development, and personnel management and development.

• Manager of Business Development and Consulting

  • 1998 - 2000

  Bristol, PA Provided business leadership oversight on all international and national accounts including retail, airlines, mall developers, and specialty retailers resulting in $6M in annual revenue. Provided pre-sales support and assistance in sales team strategies. Successfully executed all consulting and project management activities on the East Coast for Triversity's customer loyalty data warehouse and decision support system, including contract negotiations, sales forecasting, competitive analysis… Show more Provided business leadership oversight on all international and national accounts including retail, airlines, mall developers, and specialty retailers resulting in $6M in annual revenue. Provided pre-sales support and assistance in sales team strategies. Successfully executed all consulting and project management activities on the East Coast for Triversity's customer loyalty data warehouse and decision support system, including contract negotiations, sales forecasting, competitive analysis pricing, and new product development.