Jobair Bin Alam

Senior Executive CRM at Seaways Freight Links, BD
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Contact Information
us****@****om
(386) 825-5501
Location
Dhaka, Bangladesh, BD

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Credentials

  • Supply Chain Operations
    Coursera & Rutgers the State University of New Jersey
    Jun, 2023
    - Nov, 2024
  • Supply Chain Logistics
    Coursera
    Jan, 2023
    - Nov, 2024
  • Technical Support Fundamentals
    Coursera
    Jun, 2022
    - Nov, 2024
  • Python (Basic)
    HackerRank
    Sep, 2020
    - Nov, 2024

Experience

  • Seaways Freight Links, BD
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Senior Executive CRM
      • Feb 2020 - Present

      Local & overseas communication with client, agent & stakeholder. Offering rate to client. Receive booking & taking approval. Negotiate rate with carrier. Issue required document to client. Vendor management. Prepare schedule Coordinate with airport and sea port operation team Follow up shipment from booking to delivery. Working as One point solution provider. To execute everything as per SOP. Proper file closing and documentation. Reporting to manager and finally ensure customer delight by proper customer service. Show less

  • Synesis IT
    • United States
    • Business Consulting and Services
    • 100 - 200 Employee
    • IT Support
      • Nov 2018 - Jan 2020

Education

  • BRAC University
    Masters in Procurement and Supply Management (MPSM), Logistics, Materials, and Supply Chain Management
    2023 -
  • Daffodil International University-DIU
    Computer Science and Engineering, Computer Science
    2014 - 2018

Community

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