Experience

Kforce Global Solutions, Inc.

• United States
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Test Specialist

  • Aug 2015 - Present

   Client: AIG | Impact, UGC-HK, UGC  Provides input to Master and Detailed test plans, traceability matrix, estimation, test metrics reports, etc.  Informs the Test lead and Project Manager of any issues that may affect the schedule or quality of the solution and the testing process  Reads and understands Business Requirements and translates functional enhancements described into Test Cases  Prepare Test Specification Documents (Test Conditions, Test Cases, and Test Scripts).  Creates Test Data Management Strategy  Performs peer reviews for system/integration test specifications  Groups test scenarios and test conditions relating to similar technical or functional aspects of the application into test cases.  Determine the test conditions, which identify exactly what needs to be tested, and verify that they match their related development stages and the requirements, objectives and designs, they intend to prove.  Ensure the test cases are thoroughly reviewed and amended based on TSSU SME/Lead and BA review comments.  Define and create test data to be used for testing.  Reviews test specifications for all test phases to ensure complete test coverage, traceability to the requirements, and adherence/consistency based on the agreed approach  Perform System and Integration Test Execution  Review and satisfy the test entry criteria, defined in the Test Execution checklist, to confirm all deliverables have been created, domain processes have been followed, and all development standards followed, to enable scenarios outlined in test conditions/scripts to be executed  Meticulously follow the step-by-step instructions in the Test Script assigned according to the Test Plan. At each step, follow the action/description and verify that data is input correctly.  Log new or re-open existing defects using HPQC. Identifies defects resulting from the product failing to meet the specifications or a failure in the test itself, report incident and track to closure  Show less



MDI Novare

• Philippines
• IT Services and IT Consulting
• 500 - 600 Employee

• Test Analyst

  • Oct 2013 - Present

  Test Analyst (October 2013 – December 2014) SMART Communications Inc. | TNT IN Migration - Collects and organizes information required for preparation of Test Plans, Test Cases/Scripts and Reports. - Prepares Test Cases which are used for system SAT, IAT, UAT and Regression testing - Conducts Smoke, Spot, SAT, IAT, UAT, Regression and full cycle testing of Software applications and Service engines. - Validates Errors, Defects, Transaction logs, and Reference data. - Monitors and coordinates bug tracking activities with the Software Development Team. - Provides Project Testing Update for better tracking of issues and challenges encountered. - Coordinates with the PMs, Leads, BAs, DEV's, SI's to ensure that all software products for commercial and internal release have passed the QA and QC standards set by the company. - Report issues on problem tracking system using HP Application Lifecycle Management - Log defects encountered during testing and Update status of the services logged in the system - Update Project Status on common repository - Re-test defect fixes or performance enhancements to ensure issues are resolve for the preparation of clearance or launch of the service. - Assures that the standards, processes and procedures are appropriate for the project and are correctly implemented - Checks that the project follows its standards processes, and procedures, and that the project produces the required internal and external deliverables. - Utilize QA Testing tools like Cellex, HP Application Lifecycle Management, Oracle SQL Developer, Putty, Simulator, Sockend, SOAPUI, CSP (Customer Solutions Platform) - Practices QA values and behavior expected to manifest during the course of work. Teamwork, Sense of urgency, Thinking out of the box, Innovation through research, Perseverance, interpersonal relationships, and work pressure. Show less



Seven Seven Global Services

• Test Analyst

  • Dec 2014 - Jul 2015

  Seven Seven Global Services Inc. A comprehensive and integrated IT services company that deliver end-to-end solutions for business empowerment.  Test Analyst (December 2014 – Present )  Globe Telecoms | Sweden Testing  Gather and manages necessary data’s for Test Cases/Scripts and Reports preparation.  Develop and execute test plans, test cases and test scenarios for applications which are used for system SIT, UAT and Regression testing  Delivers Project Testing Update for effective tracking of issues and challenges encountered.  Ensures that the criteria, methods and procedures are suitable for the project and are correctly implemented  Perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine breakdown source  Analyze, debug and report defects in HPQC.  Supervise and coordinates bug tracking events with the Defect Management Team.  Convey issues on problem tracking system using HP Application Lifecycle Management  Log defects faced throughout testing and Update status of the issues logged in the system  Re-run defect fixes or performance enhancements to guarantee issues are settled for the preparation of clearance or launch of the service.  Synchronize with the PMs, Leads, BAs, Developers, Customer, SME’s to analyze and solve issues during testing and release phase and guarantee that all software products for commercial and internal release have passed the QA and QC criteria set by the company  Utilize QA Testing tools like HP Application Lifecycle Management, Oracle SQL Developer, Putty, Simulator, SOAPUI, and AMDOCS CRM (Customer Relation Management)  Perform QA principles and behavior expected to manifest during the course of work. Teamwork, Sense of urgency, Thinking out of the box, Innovation through research, Perseverance, interpersonal relationships, and work pressure. Show less



IBM Philippines

• Technical Support Engineer

  • Dec 2012 - Nov 2013

  Technical Support Engineer (December 2012 – November 2013) IBM Plaza |Amkor Project - Provide first level support to end users on hardware, software, network and ATP home grown applications related problems, inquiry and use. - Provide first level problem resolution and guide the user through a series of steps, to determine and resolve reported problem - Categorize severity of incident. - Escalate problem to level 2 resolvers (ATP or Onsite support) when problem was not resolved in level 1. - Provide timely updates to end users, ICS resolver, tower owners, ICS management and IBM team leads/PM according to severity of tickets. - Track and monitor tickets until closure and get end user buy off. - Provide final incident report to end users. - Update the Codesk database to document all incidents/requests. Show less



Asticom Group of Companies

• Philippines
• Human Resources Services
• 700 & Above Employee

• .NET Developer

  • Apr 2012 - Oct 2012

  .Net Developer (April 2012 – October 2012) AMS|BPO - Supported AVIDA Land and Sales MyHR - Supported AMAIA Land and Sales MyHR - Generated System buildup for AVIDA and AMAIA - Troubleshoots bugs and errors within the system - Utilized MySQL as system back-end - Created batch upload modules for MyHR - Provided Pay slips using Crystal Reports .Net Developer (April 2012 – October 2012) AMS|BPO - Supported AVIDA Land and Sales MyHR - Supported AMAIA Land and Sales MyHR - Generated System buildup for AVIDA and AMAIA - Troubleshoots bugs and errors within the system - Utilized MySQL as system back-end - Created batch upload modules for MyHR - Provided Pay slips using Crystal Reports



Alorica

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• IT Intern

  • Nov 2011 - Feb 2012

  IT Intern as Technical Support Specialist (November 2011 – February 2012) - Supported AT&T and MELON (Computershare) Account - Knowledgeable in Remedy Ticketing and Escalation Process - Acquire Network and Avaya Configuration Knowledge - PC cloning using Norton Symantec Ghost - Familiarized with Active Directory - Installs OS and Applications - Troubleshoots PC Software and Hardware Problems - Monitored Data Center - Did Inventory Task IT Intern as Technical Support Specialist (November 2011 – February 2012) - Supported AT&T and MELON (Computershare) Account - Knowledgeable in Remedy Ticketing and Escalation Process - Acquire Network and Avaya Configuration Knowledge - PC cloning using Norton Symantec Ghost - Familiarized with Active Directory - Installs OS and Applications - Troubleshoots PC Software and Hardware Problems - Monitored Data Center - Did Inventory Task