Software Quality Assurance Lead

• Sep 2020 - Present

This is a contractor position for VerizonThe program lead reports directly to the team lead and is in charge of mentoring a small group of Software Quality the Project Managers in their day to day activities as well as monitoring and reporting the status for each of the projects they are assigned to, guide them through the process of analyzing business requirements, functional specs, creating proper test scenarios and putting together a testing plan.• Monitor the overall project status from a quality assurance standpoint and making suredeliverables were completed before the target release date• Guide the team in planning and executing phases and help them remove roadblocks so thatdeadlines can be met• Identify any risks that could impact the project, such as gaps in the design, late code-dropdates, dependencies between systems, etc• Coaching Software Quality Assurance Project Managers on test planning and manual-automated test activities, as well as ensuring their daily reports are up to date• Fomenting a Test automation culture• Backup Point-of-Contact when required• qTest administration Show less

Software QA Project Manager I

• Aug 2019 - Sep 2020

This job is a contractor position for Verizon.This role consists in leading the efforts of the Quality Assurance associated tasks to ensure that the product is ready to go to production without any defects.The duties associated to this position include:• Planning and leading End to End/Integrated System testing of large IT projects.• Execution of the strategic goals of the assigned IT project to include reporting, testing, automation, knowledge acquisition and transfer.• Coordination of appropriate test procedures.• Participation in project requirements and design reviews.• Leadership of overall project test strategy that involves consideration of all quality assurance test plans, assignments, schedules and expected outcomes.• Researching and understanding the business and functional requirements for a system or application, including business process flow, system functionality and performance criteria, and relating this information to the test team.• Provide management and executive level reporting and briefing on the state of the program efforts from a Quality Assurance perspective. Show less

Team Supervisor

• Dec 2018 - Aug 2019

Quality Assurance Analyst

• Aug 2017 - Dec 2018

Technical Support Representative

• Jan 2017 - Jul 2017

Customer Service Representative

• May 2015 - Mar 2016

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