Experience

ENVE Composites

• United States
• Sporting Goods
• 1 - 100 Employee

• Custom Bicycle Program Manager

  • Dec 2021 - Present



Trek Bicycle Stores of Florida

• Estero, Florida

• Service Manager

  • Oct 2015 - Dec 2021

  • Managed Trek Service Department team of five that services 7000 bicycles annually • Provide an out-of-the-box approach to diagnostics and solutions by applying background of engineering fundamentals and systems engineering • Increased sales volume, optimized service writing strategies, and reduced workorder turn-around time • Positively inspire confidence to boost morale among technicians and sales associates to deliver a world-class experience for clientele • Managed Trek Service Department team of five that services 7000 bicycles annually • Provide an out-of-the-box approach to diagnostics and solutions by applying background of engineering fundamentals and systems engineering • Increased sales volume, optimized service writing strategies, and reduced workorder turn-around time • Positively inspire confidence to boost morale among technicians and sales associates to deliver a world-class experience for clientele



Atom Cyclist

• El Paso, Texas

• Bicycle Technician, Public Relations & Social Media Marketing

  • May 2013 - Oct 2015

  1+ year consecutive daily commuting Trek University Ninja & Shimano Certified Complete disassembly and thorough rebuild of steel, aluminum, and carbon bicycles Followed strict design specifications, component installations, and torque requirements Managed new mechanics on bike builds, maintenance, and customer relations Taught monthly customer clinics involving various aspects of bicycle maintenance, hydration, and nutrition Led weekly rides through El Paso to help create a more bicycle oriented city & community Designed shop shirt logos, sent monthly newsletters, and maintained social media accounts Show less



Injury Medical Clinic

• El Paso, Tx

• Data Systems Analyst

  • Nov 2012 - May 2013

  Utilized numerous databases to research both archived and future patient files Designed file logistics to efficiently relay information between marketing and billing Integrated advertising, screening, and patient pick-up to effectively conserve resources Created company website to successfully advertise through social media Designed company logo and future patient brochures to increase marketing value Utilized numerous databases to research both archived and future patient files Designed file logistics to efficiently relay information between marketing and billing Integrated advertising, screening, and patient pick-up to effectively conserve resources Created company website to successfully advertise through social media Designed company logo and future patient brochures to increase marketing value



Self Employed

• El Paso, Texas Area

• Bicycle Mechanic

  • May 2006 - May 2013

  Reverse engineered all types of bicycles to repair, maintain, and customize Trued wheels, greased bearings, and inspected components for integrity Sanded, primed, and painted 6061-T6 aluminum, 4130 chromoly, and Columbus steel Disassembled, Reassembled, and tested bicycles to confirm structural rigidity, quality, and reliability Integrated composite materials for critical weight savings. Reverse engineered all types of bicycles to repair, maintain, and customize Trued wheels, greased bearings, and inspected components for integrity Sanded, primed, and painted 6061-T6 aluminum, 4130 chromoly, and Columbus steel Disassembled, Reassembled, and tested bicycles to confirm structural rigidity, quality, and reliability Integrated composite materials for critical weight savings.