Experience

UCAM Esports

• Spain
• Spectator Sports
• 1 - 100 Employee

• Community Manager

  • Mar 2023 - Present

• Primer entrenador Academy

  • May 2021 - Present



QLASH

• Italy
• Computer Games
• 1 - 100 Employee

• Section Manager

  • Jan 2020 - Dec 2020



Lola Market

• Poland
• Food and Beverage Services
• 1 - 100 Employee

• Operations Specialist

  • Jan 2020 - Dec 2020

  - Management of orders and resolution of incidents via telephone, mail and chat. - Advice and information to buyers. - BackOffice tasks (tracking orders and databases). - Order collection management - Elaboration and management of itineraries. - Support for Pickers, Drivers and Shoppers. - Daily incidences resolution. - Daily KPI management. - Customer Care Service department support. - Management of orders and resolution of incidents via telephone, mail and chat. - Advice and information to buyers. - BackOffice tasks (tracking orders and databases). - Order collection management - Elaboration and management of itineraries. - Support for Pickers, Drivers and Shoppers. - Daily incidences resolution. - Daily KPI management. - Customer Care Service department support.