Joao Vitor Camargo
ERP Support Intern at TOTVS juriTIs- Claim this Profile
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Bio
Credentials
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Learning R
LinkedInApr, 2023- Nov, 2024 -
Customer Service Mastery: Delight Every Customer
LinkedInFeb, 2022- Nov, 2024 -
Excel Essential Training (Office 365/Microsoft 365)
LinkedInFeb, 2022- Nov, 2024
Experience
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TOTVS juriTIs
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Brazil
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IT Services and IT Consulting
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100 - 200 Employee
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ERP Support Intern
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May 2022 - Aug 2022
• Learned how to operate and master the Enterprise Resource Planning software of Protheus, to create a training program composed of a sequence of videos to teach clients how to operate the system. • Became familiar with the CRM software of Hubspot, contacted and followed leads of 50+ prospective clients, and maintained in talks with the clients, to contribute to the team’s sales monthly and expand our scale of operation. • Created a YouTube channel for JurITis, mapped, and recorded 75+… Show more • Learned how to operate and master the Enterprise Resource Planning software of Protheus, to create a training program composed of a sequence of videos to teach clients how to operate the system. • Became familiar with the CRM software of Hubspot, contacted and followed leads of 50+ prospective clients, and maintained in talks with the clients, to contribute to the team’s sales monthly and expand our scale of operation. • Created a YouTube channel for JurITis, mapped, and recorded 75+ videos of different functions and processes in the system of Protheus. Edited and published to the YouTube environment I established. • Designed a webpage for Juritis utilizing Wix for website creation. With a goal to make a page in which clients and prospects could become better informed on how we operate, what the company’s mission, and solutions are. Show less • Learned how to operate and master the Enterprise Resource Planning software of Protheus, to create a training program composed of a sequence of videos to teach clients how to operate the system. • Became familiar with the CRM software of Hubspot, contacted and followed leads of 50+ prospective clients, and maintained in talks with the clients, to contribute to the team’s sales monthly and expand our scale of operation. • Created a YouTube channel for JurITis, mapped, and recorded 75+… Show more • Learned how to operate and master the Enterprise Resource Planning software of Protheus, to create a training program composed of a sequence of videos to teach clients how to operate the system. • Became familiar with the CRM software of Hubspot, contacted and followed leads of 50+ prospective clients, and maintained in talks with the clients, to contribute to the team’s sales monthly and expand our scale of operation. • Created a YouTube channel for JurITis, mapped, and recorded 75+ videos of different functions and processes in the system of Protheus. Edited and published to the YouTube environment I established. • Designed a webpage for Juritis utilizing Wix for website creation. With a goal to make a page in which clients and prospects could become better informed on how we operate, what the company’s mission, and solutions are. Show less
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Cinemark
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United States
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Entertainment Providers
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700 & Above Employee
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Employee
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Jun 2019 - Jan 2020
• Gained work experience, interacted with 100+ guests daily, completed tasks as a team, took orders, and was able to practice communication, organizational, and leadership skills. • Attended to customer concerns to provide a good customer experience, learned how to handle customers, and always listen to their concerns along with providing solutions in order to keep them pleased. • Worked as part of a team ranging from 5-15 members, divided work and communicated with team members… Show more • Gained work experience, interacted with 100+ guests daily, completed tasks as a team, took orders, and was able to practice communication, organizational, and leadership skills. • Attended to customer concerns to provide a good customer experience, learned how to handle customers, and always listen to their concerns along with providing solutions in order to keep them pleased. • Worked as part of a team ranging from 5-15 members, divided work and communicated with team members to achieve consistency and facilitate the completion of our tasks. • Assisted management in training 5 new employees for positions such as usher and cashier, passed instructions and demonstrated what was demanded of their work and helped with their transition into the position. Show less • Gained work experience, interacted with 100+ guests daily, completed tasks as a team, took orders, and was able to practice communication, organizational, and leadership skills. • Attended to customer concerns to provide a good customer experience, learned how to handle customers, and always listen to their concerns along with providing solutions in order to keep them pleased. • Worked as part of a team ranging from 5-15 members, divided work and communicated with team members… Show more • Gained work experience, interacted with 100+ guests daily, completed tasks as a team, took orders, and was able to practice communication, organizational, and leadership skills. • Attended to customer concerns to provide a good customer experience, learned how to handle customers, and always listen to their concerns along with providing solutions in order to keep them pleased. • Worked as part of a team ranging from 5-15 members, divided work and communicated with team members to achieve consistency and facilitate the completion of our tasks. • Assisted management in training 5 new employees for positions such as usher and cashier, passed instructions and demonstrated what was demanded of their work and helped with their transition into the position. Show less
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CODE EXPLORERS
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United States
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E-Learning Providers
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1 - 100 Employee
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Summer Intern
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Jun 2019 - Jul 2019
• Oversaw a different group of 10+ students each week, where I got to watch over them and ensure they comprehended the content being taught and could complete assignments. • Responsible for communicating with parents if there had been any issues at the end of the day, looked out for students to promote a good learning environment for them. • Learned the content beforehand, consisting of a range of simple robotics all the way to the programming of a game, and assisted in educating the… Show more • Oversaw a different group of 10+ students each week, where I got to watch over them and ensure they comprehended the content being taught and could complete assignments. • Responsible for communicating with parents if there had been any issues at the end of the day, looked out for students to promote a good learning environment for them. • Learned the content beforehand, consisting of a range of simple robotics all the way to the programming of a game, and assisted in educating the students and explained all activities. Show less • Oversaw a different group of 10+ students each week, where I got to watch over them and ensure they comprehended the content being taught and could complete assignments. • Responsible for communicating with parents if there had been any issues at the end of the day, looked out for students to promote a good learning environment for them. • Learned the content beforehand, consisting of a range of simple robotics all the way to the programming of a game, and assisted in educating the… Show more • Oversaw a different group of 10+ students each week, where I got to watch over them and ensure they comprehended the content being taught and could complete assignments. • Responsible for communicating with parents if there had been any issues at the end of the day, looked out for students to promote a good learning environment for them. • Learned the content beforehand, consisting of a range of simple robotics all the way to the programming of a game, and assisted in educating the students and explained all activities. Show less
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Education
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2020 - 2024
University of Central Florida
Bachelor of Science in Business Administration, Economics -
2016 - 2020
Cypress Bay High School
High School Diploma, High School/Secondary Diplomas and Certificates
Community
