JoAnn Filiberto
Virtual Services | Training | Project Manager at Brookwood Media Arts- Claim this Profile
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Bio
Dr. Michael Y. Brenner - Founder and CEO, Right Chord Leadership
JoAnn serves as my producer for a virtual leadership program for a large client. She is exceptional in the role. She possesses outstanding technical skills which allow us to navigate the inevitable issues that arise when delivering webinars. In addition, she is a pleasure to work with: amiable, courteous, and a true professional. I enjoy working with JoAnn and am grateful for her expertise!
Sally Cox
I had the pleasure of meeting and getting to know JoAnn on an Adobe Connect assignment in 2014, and I liked her from the start. JoAnn is thorough and professional, but also humble and approachable – these qualities made her a joy to work with, and someone who remains my friend, long after the assignment ended. I would welcome the opportunity to both work with her, or sit and chat with her at a coffee shop. She's the best.
Dr. Michael Y. Brenner - Founder and CEO, Right Chord Leadership
JoAnn serves as my producer for a virtual leadership program for a large client. She is exceptional in the role. She possesses outstanding technical skills which allow us to navigate the inevitable issues that arise when delivering webinars. In addition, she is a pleasure to work with: amiable, courteous, and a true professional. I enjoy working with JoAnn and am grateful for her expertise!
Sally Cox
I had the pleasure of meeting and getting to know JoAnn on an Adobe Connect assignment in 2014, and I liked her from the start. JoAnn is thorough and professional, but also humble and approachable – these qualities made her a joy to work with, and someone who remains my friend, long after the assignment ended. I would welcome the opportunity to both work with her, or sit and chat with her at a coffee shop. She's the best.
Dr. Michael Y. Brenner - Founder and CEO, Right Chord Leadership
JoAnn serves as my producer for a virtual leadership program for a large client. She is exceptional in the role. She possesses outstanding technical skills which allow us to navigate the inevitable issues that arise when delivering webinars. In addition, she is a pleasure to work with: amiable, courteous, and a true professional. I enjoy working with JoAnn and am grateful for her expertise!
Sally Cox
I had the pleasure of meeting and getting to know JoAnn on an Adobe Connect assignment in 2014, and I liked her from the start. JoAnn is thorough and professional, but also humble and approachable – these qualities made her a joy to work with, and someone who remains my friend, long after the assignment ended. I would welcome the opportunity to both work with her, or sit and chat with her at a coffee shop. She's the best.
Dr. Michael Y. Brenner - Founder and CEO, Right Chord Leadership
JoAnn serves as my producer for a virtual leadership program for a large client. She is exceptional in the role. She possesses outstanding technical skills which allow us to navigate the inevitable issues that arise when delivering webinars. In addition, she is a pleasure to work with: amiable, courteous, and a true professional. I enjoy working with JoAnn and am grateful for her expertise!
Sally Cox
I had the pleasure of meeting and getting to know JoAnn on an Adobe Connect assignment in 2014, and I liked her from the start. JoAnn is thorough and professional, but also humble and approachable – these qualities made her a joy to work with, and someone who remains my friend, long after the assignment ended. I would welcome the opportunity to both work with her, or sit and chat with her at a coffee shop. She's the best.
Credentials
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Adobe Certified Instructor - Adobe Connect
Adobe
Experience
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Brookwood Media Arts
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United States
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E-Learning Providers
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1 - 100 Employee
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Virtual Services | Training | Project Manager
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Jan 2014 - Present
Manage and coordinate eLearning projects, liaising with clients to ensure work is done to specifications and keep the timeline on track. Track progress via Project, prepare and submit weekly status to client. eProduce virtual sessions (meetings, trainings) onsite, providing expertise in virtual software and best practices. Manage and coordinate eLearning projects, liaising with clients to ensure work is done to specifications and keep the timeline on track. Track progress via Project, prepare and submit weekly status to client. eProduce virtual sessions (meetings, trainings) onsite, providing expertise in virtual software and best practices.
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Event Support Manager
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May 2001 - Mar 2013
Event Support Manager | 2009 – 2013 - Develop and manage new projects, working directly with clients to clarify project needs specific to audio, recording, registration and communication, content, speaker training, reporting and coordinating all aspects to ensure project success - Conduct Speaker training on virtual software and event logistics - Convert, upload, and manage content for live webcasts - Manage user enrollment and registration websites - Manage staff of up to 9 employees providing technical support, facilitation, and post-event follow-up Project Manager | 2006 – 2009 - Managed staff of 5 employees providing facilitation and post-event follow-up - Ensured live event success by overseeing pre-event planning and logistics - Troubleshot obstacles to successful outcomes - Recruited, hired, trained, and conducted annual performance reviews - Developed, implemented, certified and tracked company-wide leader training on various virtual platforms - Facilitated, trained and supported large and small groups eLearning Project Manager | 2003 – 2006 - Recruited, interviewed, hired facilitators and call center / technical support agents - Developed and implemented training program for facilitators - Coordinated, facilitated, and supported live webcasts - Provided technical support for live webcasts at client site - Developed and shaped new business opportunity for virtual promotional program, setting standards and developing protocols that served as a template for all resulting new business opportunities eLearning Specialist | 2001 – 2003 - Conducted eTraining for national and global customers - Provided support to sales and marketing teams - Created content for company website
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Assistant Director of Employee Training & Development
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Apr 1994 - Nov 2000
April 1994 to November 2000 Assistant Director of Employee Training & Development | 1998 – 2000 - Responsible for the Oversight of departmental daily operations - Ensured all employees met stringent training requirements to maintain state license to operate MH/MR programs - Liaised and coordinated training activities with external agencies and vendors such as American Red Cross and Philadelphia Fire Department - Coached and mentored training team, as well as the 200+ employees throughout the organization Training Facilitator | 1995 – 1998 - Designed and conducted classroom training based on state requirements, including soft skill and technical training - Facilitated training activities for front line staff, middle management, and executive team - Prepared training calendars, ensuring adequate opportunities for staff to meet annual training requirements - Documented and maintained records related to employee training activities Staff Development Coordinator | 1994 – 1995 - Maintained digital and hard copy documentation of staff training for state requirements - Performed administrative tasks as needed
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Community
