Joanne Teh

Product Manager at iGroup (Asia Pacific) Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Subang Jaya, Selangor, Malaysia, MY

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Credentials

  • Customer Service and Sales
    monday.com
    Dec, 2020
    - Sep, 2024

Experience

  • iGroup (Asia Pacific) Ltd
    • Hong Kong
    • Education Administration Programs
    • 1 - 100 Employee
    • Product Manager
      • Jun 2016 - Present

      - Spearhead the team with product knowledge and support on products needs - Coordinate between the Regional Sales Reps and Customer Success Specialist with Principal - Products currently managing: Turnitin, Examsoft, uCentral, Unbound Medicine, Language Testing International, Class.com, ONES, monday.com - Currently a platinum partner of monday.com for APAC region - Provide product training to internal staff and to end-users and customers - Managing a team of account managers, sales associates and professional services staff to the maximum of the product sales potential - Coordinate marketing and promotion activities - Servicing and providing support to existing customers in the Asia region - Work with Regional countries Sales Representatives about the sales pipelines and targets - Work with Publishers (Australia, US, UK) on periodic reports and targets - Partnering effectively with regional leadership and cross-functional departments, including (but not limited to) Marketing, Sales, Support and Finance to ensure that the overall Product sales target are met. - Ensuring that accurate and timely reports are provided to the countries and principal - Assist the Director in achieving the company’s objectives Show less

  • Infinity Logistics & Transport Sdn Bhd
    • Corporate Communication Manager
      • Nov 2011 - May 2016

      - Develop all in-house publications, corporate profile, marketing materials, website maintenance and coordinate all writing/communications assignments to various parties including govt, customers, media, employees and general public. - Write and review communications material e.g. brochures, flyers, email blast, press releases, written Q & A, speeches, background briefings and media statements. - Develop and maintain effective communications campaigns. E.g on-ground activities, websites, online news portals and social media networks. - Organise internal and public events such annual/customer dinner, press conferences, signing ceremony, road shows/exhibition etc. - Develop and manage corporate social responsibilities programs. - Undertake special assignments, ad-hoc functions and related duties assigned by Managing Director. Some of my works: 1) Corporate Events - 10th Anniversary Corporate Event https://youtu.be/QGWRYL2l9g4 2) Corporate Social Responsibilities Events - Malaysia Flood Relief https://youtu.be/7DXSpEQzmqE - Unity is Strength https://youtu.be/N0471PzlQlM - Impian Infinity https://www.facebook.com/infinitylogisticsandtransport/videos/729243297227014/ 3) Corporate Videos - Infinity, Next Decade Next Wave https://youtu.be/d_D_rlwtNwk - Infinity Bulk Logistics, Flexitank https://www.facebook.com/infinitylogisticsandtransport/videos/345267992291215/ 4) MTVs - Infinity Style https://www.facebook.com/infinitylogisticsandtransport/videos/239771279507554/ - Ola Infinity https://www.facebook.com/infinitylogisticsandtransport/videos/739650442852966/ Show less

  • Centro Properties Group
    • 1 - 100 Employee
    • Advertising & Promotion Senior Executive
      • Apr 2007 - Oct 2011

      - Work closely with the Complex Manager in implementing all advertising, promotions and communications campaigns. - Prepare the annual A&P budget and calendar of events - Manage the budget to ensure that expenses are kept within the approved limit. - Responsible for the marketing and management of push carts, advertising and concourse spaces - Oversee the day-to-day operational matters relating to A&P campaigns, loyalty program and customer service. - Rental of shopping mall promotional areas - Planning, organizing, & implementation of activities and events for the shopping mall - Build and maintain good relationships with tenants and garner their participation in mall activities - Liaise and work closely with advertising agencies, media partners, suppliers and other stakeholders. - Application for license and liaison with the relevant authorities - Attending to periodic tenant's feedback and in establishing good tenant/landlord relationship - Attending to general public inquiries - Market survey - Ballroom Supervisor to manage all events in the ballroom, attend to customer enquiries, coordinate maintenance and technical teams, upkeep of the ballroom - To generate revenue for the ballroom Show less

Education

  • Edith Cowan University
    Bachelor of Business (Management & Marketing), Business, Management, Marketing, and Related Support Services
    2003 - 2005

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