Joanne McKee Foley, PMP
Director, After Market Support, TacMed Simulation at TacMed Solutions™- Claim this Profile
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Bio
Michele Cavander
I worked for Joanne as a report developer at High Tower Software. As my supervisor, she very clearly communicated the project objectives and prioritized the tasks. She has a very positive attitude and is able to motivate team members to get the job done. She is also very open and collaborative, listens to suggestions and ideas from team members, and treats everyone very fairly. As a project leader she is very professional and is able to coordinate the efforts of the diverse members of a team. She has excellent interpersonal and communication skills but at the same time is very detail oriented and organized. At Hightower, we successfully completed all of our projects on time under Joanne's direction. I recommend Joanne highly as a project leader and would definitely like to work with her again.
Frank Nicholson
Joanne is very skilled in project and customer management. She is a detail-oriented professional who can expertly plan and manage internal tasks, product installations and people to ensure project success.
Michele Cavander
I worked for Joanne as a report developer at High Tower Software. As my supervisor, she very clearly communicated the project objectives and prioritized the tasks. She has a very positive attitude and is able to motivate team members to get the job done. She is also very open and collaborative, listens to suggestions and ideas from team members, and treats everyone very fairly. As a project leader she is very professional and is able to coordinate the efforts of the diverse members of a team. She has excellent interpersonal and communication skills but at the same time is very detail oriented and organized. At Hightower, we successfully completed all of our projects on time under Joanne's direction. I recommend Joanne highly as a project leader and would definitely like to work with her again.
Frank Nicholson
Joanne is very skilled in project and customer management. She is a detail-oriented professional who can expertly plan and manage internal tasks, product installations and people to ensure project success.
Michele Cavander
I worked for Joanne as a report developer at High Tower Software. As my supervisor, she very clearly communicated the project objectives and prioritized the tasks. She has a very positive attitude and is able to motivate team members to get the job done. She is also very open and collaborative, listens to suggestions and ideas from team members, and treats everyone very fairly. As a project leader she is very professional and is able to coordinate the efforts of the diverse members of a team. She has excellent interpersonal and communication skills but at the same time is very detail oriented and organized. At Hightower, we successfully completed all of our projects on time under Joanne's direction. I recommend Joanne highly as a project leader and would definitely like to work with her again.
Frank Nicholson
Joanne is very skilled in project and customer management. She is a detail-oriented professional who can expertly plan and manage internal tasks, product installations and people to ensure project success.
Michele Cavander
I worked for Joanne as a report developer at High Tower Software. As my supervisor, she very clearly communicated the project objectives and prioritized the tasks. She has a very positive attitude and is able to motivate team members to get the job done. She is also very open and collaborative, listens to suggestions and ideas from team members, and treats everyone very fairly. As a project leader she is very professional and is able to coordinate the efforts of the diverse members of a team. She has excellent interpersonal and communication skills but at the same time is very detail oriented and organized. At Hightower, we successfully completed all of our projects on time under Joanne's direction. I recommend Joanne highly as a project leader and would definitely like to work with her again.
Frank Nicholson
Joanne is very skilled in project and customer management. She is a detail-oriented professional who can expertly plan and manage internal tasks, product installations and people to ensure project success.
Experience
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TacMed Solutions™
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United States
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Medical Equipment Manufacturing
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1 - 100 Employee
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Director, After Market Support, TacMed Simulation
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Jun 2019 - Present
Manages Customer Support team and responsible for order fulfillment of trauma simulation product line. Provides product and process support for pre and post-sale customers. Dedicated to improving survivability each and every day. Manages Customer Support team and responsible for order fulfillment of trauma simulation product line. Provides product and process support for pre and post-sale customers. Dedicated to improving survivability each and every day.
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Kforce Government Solutions, Inc. (KGS)
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United States
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Government Relations Services
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1 - 100 Employee
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Director, Customer Support Services
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Dec 2010 - Jun 2019
Manages and coordinates all aspects of Customer Service and Project Management for the TraumaFX product line. Provides product and process support for pre and post-sale customers. Manages and coordinates all aspects of Customer Service and Project Management for the TraumaFX product line. Provides product and process support for pre and post-sale customers.
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Alorica
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United States
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Outsourcing/Offshoring
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700 & Above Employee
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Senior Project Manager, PMO
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Jun 2009 - Dec 2010
Managed executive mandated internal projects, buildout of new call centers and customer onboarding to the outsourced call center process. Managed executive mandated internal projects, buildout of new call centers and customer onboarding to the outsourced call center process.
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High Tower Software
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Software Development
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1 - 100 Employee
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Director, Project Management and Customer Service
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Jul 2006 - Nov 2008
Managed Project Management, Technical Support Team and Customer Service for network security company. Implemented and managed project management processes for product SDLC. Created and published monthly Technical Support Newsletter. Provided product and process support for pre and post-sale customers, coordinating all activities such as remote and field installations, evaluations, training, maintenance renewals and customer orientation information.
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Project Manager, Software Development and Quality Assurance
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Jul 2005 - Jul 2006
Project planning, scheduling and control of software development life cycle for security event management (SEM) appliance product.
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Program Management Consultant
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Oct 2004 - Jul 2005
Contracted to produce master program plan for provider of web ASP financial exchange solution. Contracted to produce master program plan for provider of web ASP financial exchange solution.
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Artemis International
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United States
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Software Development
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1 - 100 Employee
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Director, Tier II Support
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Feb 2004 - Oct 2004
Established and managed new Technical Support Team in charge of supporting several hundred world-wide customers using Artemis Views enterprise project and resource management web-based and client/server software.
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Vice President, Product Management
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Jul 2002 - Feb 2004
Reported directly to CEO. Responsible for strategic direction and improvement of Artemis Views enterprise project and resource management product line consisting of nearly a dozen modules that made up 80% of company software revenue for 70M a year company.
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Director, Product Management
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Jan 1999 - Jul 2002
Responsible/accountable for entire product plan process for Artemis Views enterprise cost, schedule and time sheet systems, including management of alliance and partner relationships and awareness of competitive influences.
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Education
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California State University Fullerton
Masters, Management Science -
University of California at Riverside
Bachelors, Business Management
Community
