Experience

Rock Solid Knowledge Ltd

• United Kingdom
• Software Development
• 1 - 100 Employee

• Administrator

  • Jan 2020 - Present

  My employment started out as more of a administrative position but as the company has grown my role has developed into predominantly sales administration. My role is varied but mainly involves generating invoices and sales quotations, issuing component licenses, and making sure any licensing, pricing, technical and general enquiries are dealt with in a prompt manner. I have leant so much during my time here and I am continually learning as the role progresses. My employment started out as more of a administrative position but as the company has grown my role has developed into predominantly sales administration. My role is varied but mainly involves generating invoices and sales quotations, issuing component licenses, and making sure any licensing, pricing, technical and general enquiries are dealt with in a prompt manner. I have leant so much during my time here and I am continually learning as the role progresses.



Babock Rail

• United Kingdom
• Railroad Equipment Manufacturing
• 100 - 200 Employee

• Plant Assistant

  • Mar 2018 - Apr 2019

  My role was working within the train rail track renewals department for the Wales and Western region raising orders for accommodation and plant (using IFS and PlanIt), and checking the validity and cross referencing timesheets. During my time here I was tasked with checking another region's supplier timesheets and saved the company tens of thousands of pounds. My role was working within the train rail track renewals department for the Wales and Western region raising orders for accommodation and plant (using IFS and PlanIt), and checking the validity and cross referencing timesheets. During my time here I was tasked with checking another region's supplier timesheets and saved the company tens of thousands of pounds.



Redcliffe Homes Ltd

• United Kingdom
• Construction
• 1 - 100 Employee

• Executive Assistant

  • Jan 2016 - Nov 2017

  The main function of my role was to provide PA support to three Directors, Office Management and Customer Care. My duties included reception, maintaining holiday and sickness records, preparation for new starters and carrying out inductions, ordering stationery and office sundries, post, and organising staff events. I was responsible for sourcing competitive photocopier; telecommunications, IT, cleaning contracts, and building cleaning and maintenance. I organised site and head office staff training courses and carried out head office H & S and fire safety administration, and I implemented new systems and procedures during my employment. Show less



Working Knowledge

• United Kingdom
• Professional Training and Coaching
• 1 - 100 Employee

• Office Manager

  • Feb 2015 - Dec 2015

  I was responsible for a smooth running office, whilst ensuring all work procedures were adhered to in-line with internal policies. Duties included Sales and PA support (including organising the MD's diary), producing sales reports for weekly sales meetings, booking meetings, accommodation and travel and the reconciliation of petty cash and credit card statements. Being the CRM ‘guru’, I was responsible for CRM staff training. I was responsible for a smooth running office, whilst ensuring all work procedures were adhered to in-line with internal policies. Duties included Sales and PA support (including organising the MD's diary), producing sales reports for weekly sales meetings, booking meetings, accommodation and travel and the reconciliation of petty cash and credit card statements. Being the CRM ‘guru’, I was responsible for CRM staff training.



W2 Global Data

• Office Manager & PA to the Directors

  • May 2014 - Feb 2015

  Tasks included updating finance spreadsheets/logs, generating sales invoices (based on monthly IT usage) and producing monthly/quarterly sales figures reports. I prepared documentation required for monthly management and VAT reports (invoices, receipts & expenses), bank reconciliation and credit control. Tasks included updating finance spreadsheets/logs, generating sales invoices (based on monthly IT usage) and producing monthly/quarterly sales figures reports. I prepared documentation required for monthly management and VAT reports (invoices, receipts & expenses), bank reconciliation and credit control.



Brunel Tyres Limited

• Automotive

• Administration Manager (part-time)

  • May 2013 - Apr 2014

  My duties included raising invoices and credits and reconciling the purchase and sales ledger. Banking Credit control and any general administrative duties required of me My duties included raising invoices and credits and reconciling the purchase and sales ledger. Banking Credit control and any general administrative duties required of me



Combiline Limited

• United Kingdom
• Consumer Services

• Administration Assistant (part-time)

  • Sep 2012 - Feb 2013

  My main duties were to generate and process sales invoices. Update client data bases. Marketing and making sales calls. My main duties were to generate and process sales invoices. Update client data bases. Marketing and making sales calls.



Westwick Properties Limited

• United Kingdom
• Real Estate

• Estates Manager/Property Manager

  • Jan 2010 - Oct 2011

  My duties comprised of obtaining quotations and subsequent organization of works. Liaising with and updating all leaseholders in the management of block communal areas. Organizing fire inspections and risk assessments. I was required to communicate with local authorities, utility companies, leaseholders and insurance companies. I was responsible for authorisation of all estate management repairs and I produced maintenance reports and disseminated papers for Director’s meetings and AGM’s.

• Senior Lettings Manager

  • Jan 2008 - Sep 2010

  I was responsible for management and training of three members of staff. I project managed property refurbishments works on behalf of landlords and provided advice on refurbishment/repairs and general property maintenance. I was responsible updating and maintaining the website and for the management of customer complaints.



Hydes of Bristol

• United Kingdom
• Real Estate

• Lettings Manager

  • Dec 2006 - Dec 2007

  My duties included the management of emergency and general property maintenance works. I carried out property valuations and advised prospective landlords of potential rental achievement (with over 90% success rate on a sole agency basis). I inspected managed properties and produced condition reports to the landlords. I generated tenancy agreements and vacating notices My duties included the management of emergency and general property maintenance works. I carried out property valuations and advised prospective landlords of potential rental achievement (with over 90% success rate on a sole agency basis). I inspected managed properties and produced condition reports to the landlords. I generated tenancy agreements and vacating notices

• Lettings Negotiator

  • May 2002 - Oct 2006

  I organized and managed my own diary and workload. I carried out property viewings with prospective tenants. I compiled inventories and checked tenants in and out of properties. I organized and managed my own diary and workload. I carried out property viewings with prospective tenants. I compiled inventories and checked tenants in and out of properties.



Bailey of Bristol

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Sales and Marketing Executive

  • Jun 1999 - Mar 2001

  During this employment I gained invaluable sales and marketing experience. My duties included events management and organizing conferences, trade shows and exhibitions. I composed press releases and had editorial experience, and progressed to being editor of an in-house magazine. I prepared and presented weekly managerial reports and business metrics. I was responsible for organizing venues, hotel accommodation and travel. I presented presentations to press and potential clients at trade shows and conferences and I worked on the stand at all major exhibitions. Show less



Amtrak Express Parcels

• United Kingdom

• Insurance Claims Advisor

  • Sep 1997 - Nov 1998

  I investigated and processed damaged or missing parcel insurance claims. I investigated and processed damaged or missing parcel insurance claims.



Bristol Water plc

• United Kingdom
• Utilities
• 1 - 100 Employee

• Distribution Office Administrator

  • Jan 1992 - Oct 1996

  I organised water inspectors to attend emergency and non-emergency call-outs and liaising with the local authorities and utility providers regarding road repairs, road closures and temporary traffic lights. Inputting and authorising works orders. I calculated weekly wages for approximately 50 staff. I organised water inspectors to attend emergency and non-emergency call-outs and liaising with the local authorities and utility providers regarding road repairs, road closures and temporary traffic lights. Inputting and authorising works orders. I calculated weekly wages for approximately 50 staff.