Joanne Wilden
Technical Analyst at PRO Insurance Solutions- Claim this Profile
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Bio
Experience
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Pro Global
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United Kingdom
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Insurance
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200 - 300 Employee
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Technical Analyst
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Sep 2006 - Present
Review of Scheme Creditors Claim submissions, preparation of report for Manager, Liquidator, Acutarial review and agreement. Timely response to creditor and liquidator queries, along with providing supporting evidence/documentation. Processing of agreed claims in a timely manner, reivew of LMCS datacentre and LPC as and when required by colleagues and various adhoc tasks i.e. review of Letters of Credit, production of meeting notes/minutes and reporting to clients. Implementation of procedures, testing of system changes and training of colleagues. Risk Register testing and review. Show less
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Omni Whittington Insurance Services
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Insurance
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1 - 100 Employee
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Senior Scheme Claims Administrator
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Jun 1994 - Sep 2006
Responsible for a team who processed all agreed claims into a legacy and payment system. Liaison with Scheme Administrators to seek agreement to payments to Scheme Creditors on a monthly basis, including auditing of documentation, followed by production of documentation to support payments and issuance of payments to Creditors. Monitoring of Scheme helplines (telephone, email and mail) ensuring repsonses issued in a timely and accurate manner. Assisting with computer system changes, working with IT Department to test changes and implement. Production of procedure manuals, guidance notes for colleagues. Show less
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Education
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Ribston Hall High School for Girls
1 O Level and 7 GCSE's