Joanne Small

Lecturer at Polytechnic West
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Contact Information
us****@****om
(386) 825-5501
Location
Piesse Brook, Western Australia, Australia, AU

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Michael Woodhouse

Joanne is a determined worker who gets things done.

Zena Panizza

Joanne has been hired more than once because of her professionalism and excellent detail to the concepts that were put to her. Joanne is a person that I would highly recommend for any position that requires team work,consistency,reliability and creativity. Joanne would be an asset to any company that would consider employing her.

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Experience

    • Australia
    • 1 - 100 Employee
    • Lecturer
      • Jul 2015 - Present

      • Delivering Face to Face on on-line Lecturing in the following units: • Business Management Diploma • HR Management Diploma • Diploma of Tourism Specifically OHS, Sustainability, Communication in the work place and Ethics. • Online Marking • Exam Invigilator • Aboriginal Support Lecturer • Academic Support Lecturer • Delivering Face to Face on on-line Lecturing in the following units: • Business Management Diploma • HR Management Diploma • Diploma of Tourism Specifically OHS, Sustainability, Communication in the work place and Ethics. • Online Marking • Exam Invigilator • Aboriginal Support Lecturer • Academic Support Lecturer

  • APGlobal
    • Osborne Park
    • Course Coordinator
      • Aug 2014 - Nov 2014

      • Coordinate and administer training courses, selection and appointment process policies and procedures including one on one Interviews and HR Induction. • Liaise with Training Providers, JSA’s, Clients and Internal Management • Review contracts and general correspondence. • Contribute to the development of the training and human resource management information systems, including personnel files. • Enter Client data including CV’s, taxation and payroll information onto the CHIP data base. • Provide advice and consultation on training, recruitment and selection in accordance with National Standards including updating of JDF’s, drafting of advertisement content and process requirements. • Liaise with Payroll Coordinator to address any contract issues that may arise. • Any adhoc administration duties General administration duties Show less

    • Australia
    • Construction
    • 700 & Above Employee
    • Project Administrator
      • Jul 2013 - Jul 2014

      Key responsibilities:Assist Project Manager in administering subcontract documentation, negotiation and letting of tendersAssist in document control including issuing and receiving drawings and tracking transmittals to subcontractors and consultants using JHDMS and JIRA.Control filing storage and archiving of documentation and records to facilitate easy retrieval at a later date.Ensure submission and finalisation of all client variations and processing and finalisation of all subcontractor claims as required. Ensure all administrative functions under the main contract are undertaken in accordance with the appropriate guidelinesComplete all designated project activities on or ahead of time with all internal client expectations met.Ensure that the latest revision and approval status of drawings is kept updated continuously.Undertake any HR administration regarding the project, liaising with relevant HR staff when requiredEnsure all administration is undertaken in accordance with group policies and procedures, maintaining all required records for audit purposes.Administer and review information to allow team to effectively monitor and review the latest market movements, trends and innovations.Use initiative to make suggestions for technical improvements where appropriate.Continually assess work undertaken to identify, and report upon, any areas of exposure or risk to margin.Ensure safety and environmental approaches, standards and practices are consistent across the projectAssist in development and implementation of safe working initiatives and the resolution of HSE related issues across the project.Assist Project Manager to incorporate a culture that promotes and supports safe behavior.Ensure that commercial relationships, practices and outcomes enhance Project Safety, Constructability, Community and Environmental impact.Monitor projects and identify and immediately act upon, any areas of exposure or risk to margin. Show less

    • HR/Recruitment Administrator
      • Aug 2012 - Jul 2013

      Key ResponsibilitiesPrepare, process and distribute all relevant contractual documentation for all new start personnel e.g. ­ contract letter and schedules, terms and conditions, assignment schedules, applicable personal forms for on boarding into the company and mobilisation verificationBook and confirm medicals Maintain all existing personnel's contractual documentation by processing updates and changes with appropriate letter, schedule, e.g. salary and rate increases, position titles, assignments, status, locations, transfers, HR Organisations, name changes, line supervisors, supervisors, demoblisations Monitor and process all incoming and outgoing email communication Update management on status of prospective employees Telephone communication between staff and managers and new and existing personnel Utilising internal recruitment agents and maintaining key relationships as required Direct contact with new starters if required to go through their paperwork Records Management, Adhoc administration duties and stationery requirements Ensure payroll and HRIS are kept updated with the status of all employeesEnter new starter details into Chris21 data base Show less

    • Australia
    • Oil and Gas
    • 100 - 200 Employee
    • Recruiter / Recruitment Administrator
      • Mar 2012 - Aug 2012

      Raising and recording PAF Coordinating Service Orders Draft job adverts Short listing and responding to applicants Telephone screening of potential candidates Maintenance of the Fast Track Verification of candidates competencies and qualifications Conducting reference checks Reporting General administration Raising and recording PAF Coordinating Service Orders Draft job adverts Short listing and responding to applicants Telephone screening of potential candidates Maintenance of the Fast Track Verification of candidates competencies and qualifications Conducting reference checks Reporting General administration

    • United States
    • Oil and Gas
    • 700 & Above Employee
    • Access Coordinator
      • Jan 2011 - Dec 2011

      Key responsibilities: Manage new starter documentation and relevant compliance checks Liaise with Human Resources, Information Systems and Site Services to adhere to guidelines and procedures relating to all network and building access requests Liaising directly with supervisors to capture authorisation of computer access and set security access levels Support the Building Access Administrator with all administrative work associated with building, lift and tenancy access Liaise with Building Security and Reception on visitor management and protocols Create up to date and accurate reports Produce useful instruction manuals and processes Show less

    • Australia
    • Professional Services
    • 700 & Above Employee
    • HR Administrator
      • Jan 2008 - Jan 2011

      Key responsibilities: Prepare, process and distribute all relevant contractual documentation for all new start personnel e.g. ­ contract letter and schedules, terms and conditions, assignment schedules, applicable personal forms for on boarding into the company and mobilisation verification Maintain all existing personnel's contractual documentation by processing updates and changes with appropriate letter, schedule, e.g. salary and rate increases, position titles, assignments, status, locations, transfers, HR Organisations, name changes, line supervisors, supervisors, demoblisations Monitor and process all incoming and outgoing email communication Update management on status of prospective employees Telephone communication between the CSG staff and managers and new and existing personnel Utilising external recruitment agents and maintaining key relationships as required Direct contact with new starters if required to go through their paperwork Records Management, Adhoc administration duties and stationery requirements Ensure payroll and HRIS are kept updated with the status of all employees Competent in the use of Oracle Show less

    • Italy
    • Engineering Services
    • 700 & Above Employee
    • Travel Coordinator
      • Nov 2007 - Jan 2008

      Key responsibilities: Travel Co-ordination, booking flights and accommodation Process incoming telephone calls, providing advice and assistance Organising pre employment medicals and employment paperwork General Administration duties Key responsibilities: Travel Co-ordination, booking flights and accommodation Process incoming telephone calls, providing advice and assistance Organising pre employment medicals and employment paperwork General Administration duties

    • Administrator
      • Feb 2007 - Nov 2007

      Data base management Travel Co-ordination Inductions and training Organising pre employment medicals and employment paperwork Employment Contracts and AWAs Process incoming telephone calls, providing advice and assistance Organising employment advertisements Typing, filing banking, petty cash Order and maintain office equipment, clothing and stationery supplies Develop and maintain records systems General Administration duties Data base management Travel Co-ordination Inductions and training Organising pre employment medicals and employment paperwork Employment Contracts and AWAs Process incoming telephone calls, providing advice and assistance Organising employment advertisements Typing, filing banking, petty cash Order and maintain office equipment, clothing and stationery supplies Develop and maintain records systems General Administration duties

    • Consultant
      • 2006 - 2007

      Data base management, fax stream management Events Management/Co-ordination Co-ordinate training courses Management software program Creating and placing advertisements for positions as required Liaising with clients Process incoming telephone calls, providing advice and assistance Marketing, Conducting surveys and analysis of survey data Typing, filing, banking, petty cash Order and maintain records systems Vet and process incoming mail General Administration duties Show less

    • Administrator/Sales
      • Jan 2004 - Dec 2006

      Invoicing/Deposits on MYOB Accounts rendered, overdue accounts Liaising with clients, chefs and DSR Process incoming telephone calls, providing advice and assistance Arranging appointments, quoting functions, taking restaurant bookings Typing, filing, banking petty cash Order and maintain office equipment and stationery supplies Vet and process incoming mail General Administration duties Invoicing/Deposits on MYOB Accounts rendered, overdue accounts Liaising with clients, chefs and DSR Process incoming telephone calls, providing advice and assistance Arranging appointments, quoting functions, taking restaurant bookings Typing, filing, banking petty cash Order and maintain office equipment and stationery supplies Vet and process incoming mail General Administration duties

    • Receptionist
      • 2002 - 2004

      Daily accounts receivable processing, reconciliation Answer telephone Overdue accounts Audio Typing General administrative duties Daily accounts receivable processing, reconciliation Answer telephone Overdue accounts Audio Typing General administrative duties

    • Swimming Instructor
      • 2001 - 2004

      To facilitate training lessons and impart knowledge Develop and maintain training programmes and learning resources in compliance with the AUS SWIM guidelines To modify training programs in accordance with industry updates and changes To facilitate training lessons and impart knowledge Develop and maintain training programmes and learning resources in compliance with the AUS SWIM guidelines To modify training programs in accordance with industry updates and changes

    • Training Officer
      • Jan 2003 - Dec 2003

      Co-ordinate Training Courses Enter participant details into summit events management system Book and arrange venue, catering, audio visual equipment Co-ordinate course material Liaise with training course presenters Registration of delegates Daily accounts receivable, reconciliation and reporting to the Treasurer Overdue accounts General administration duties Co-ordinate Training Courses Enter participant details into summit events management system Book and arrange venue, catering, audio visual equipment Co-ordinate course material Liaise with training course presenters Registration of delegates Daily accounts receivable, reconciliation and reporting to the Treasurer Overdue accounts General administration duties

  • Briagolong Hotel
    • Victoria, Australia
    • Waitress/ Bar Manager
      • 1991 - 2000

      Bar and food stock takes Serving hotel patrons Use of cash register Cleaning bar and restaurant area Bar and food stock takes Serving hotel patrons Use of cash register Cleaning bar and restaurant area

    • Australia
    • Telecommunications
    • 700 & Above Employee
    • Project Officer
      • 1984 - 1991

      TELSTRA PERTH 1989 – 1991 Position: Project Officer/Internal Communication Charging Project Key Responsibilities: • Liaising with Managers in all areas within the Telstra organization. Checking accuracy of communications records, identifying the assets and consolidating them on Telstra’s service and billing computer systems. Position: Data Operator/Distributed 1986 - 1989 Customer Record Information Key Responsibilities: • Converting the existing customer service records and the current orders from an old paper/card system onto Telstra’s D.C.R.I.S database for each of the Western Australian districts. Position: Span Operator/Perth Central District 1984 – 1986 Key Responsibilities: • Processing of new service, cancellation, inplace and miscellaneous orders through to appropriate work areas. Show less

  • Tandy Electronics
    • United Kingdom
    • Secretary
      • 1983 - 1984

      Answering client telephone enquires Typing letters, reports, financial statements Filing of customer records Internal and external mail Banking Answering client telephone enquires Typing letters, reports, financial statements Filing of customer records Internal and external mail Banking

    • Personal Assistant
      • 1982 - 1983

      Typing reports, letters, financial statements and statutory returns Answering the telephone and dealing with customer enquiries Use of and typing with a Dictaphone and the Osborne 1 Word Processor Processing of general ledgers, debtors, creditors and budget spread sheets Inwards and outwards mail Banking Typing reports, letters, financial statements and statutory returns Answering the telephone and dealing with customer enquiries Use of and typing with a Dictaphone and the Osborne 1 Word Processor Processing of general ledgers, debtors, creditors and budget spread sheets Inwards and outwards mail Banking

    • Junior Receptionist
      • 1981 - 1982

      Operating a switchboard and two-way radio Reception duties Shorthand – Typing Titles Office procedures Operating a switchboard and two-way radio Reception duties Shorthand – Typing Titles Office procedures

Education

  • Acting Classes in perth
    Acting
    2012 - 2013
  • Central TAFE
    Business Management Diploma, Business
    2011 - 2011
  • Central TAFE
    HR Management Diploma, HR
    2010 - 2010
  • West Coast TAFE
    Tourism, Advanced Diploma
    2001 - 2003
  • West Coast TAFE
    Cert III Tourism, Tourism and Travel Services Management
    2001 - 2003
  • Carine TAFE
    Commercial Studies
    1980 - 1980
  • Carine High School
    Bachelor degree of Psychology
    1978 - 1980

Community

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