Joanne Owens

Head of Support Operations at CIC London
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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Experience

    • United Kingdom
    • Banking
    • 1 - 100 Employee
    • Head of Support Operations
      • Jul 2019 - Present

    • France
    • Banking
    • 700 & Above Employee
    • Head Of Operations
      • Apr 2019 - Present

      Responsible for managing and motivating the Corporate Admin, Treasury Back Office, IT and Development teams. Monitor and enhance Operational Risk controls and contribute to London branch policy and procedure development. Ensure all OPS colleagues operate according to Branch and Group rules and procedures. Manage branch wide projects requiring significant Operations contribution. Establish and review quarterly colleague's goals and objectives. Responsible for managing and motivating the Corporate Admin, Treasury Back Office, IT and Development teams. Monitor and enhance Operational Risk controls and contribute to London branch policy and procedure development. Ensure all OPS colleagues operate according to Branch and Group rules and procedures. Manage branch wide projects requiring significant Operations contribution. Establish and review quarterly colleague's goals and objectives.

    • Singapore
    • 1 - 100 Employee
    • Manager of Operations Development
      • Jun 2000 - Mar 2019

      A self driven and highly motivated Manager of Operations Development, with many years Investment Banking experience. 15 years accounting knowledge, achieving Head of Finance status. A host of experience successfully managing complex branch wide projects with an extensive knowledge of roles within Banking Operations. Highly organised with an attention to detail. A friendly and fair attitude to fellow staff, with the ability to build a good professional relationship with internal and external colleagues. A mediator between the money makers, back office business units, IT and management. Sympathetic to budget and resource constraints but persistent, with a refusal to accept the easy option, if it's not the right decision. The first port of call for Operations & Finance related-issues, new regulations, management requests & systems implementations/upgrades. An effective trouble-shooter who always aims to increase staff productivity and automate processes to meet ever-changing business needs and evolving regulatory standards. Recently gained computer developer skills with competency in a variety systems. Aim to demonstrate, at all times, the highest standard of professionalism and commitment to attain the objectives if the company.

    • Banking
    • 1 - 100 Employee
    • Finance Manager
      • Jan 1995 - Jun 2000

      Supervising all roles within the Finance department including Management & Regulatory reporting. Tax computations, report development & IBIS consultant. Supervising all roles within the Finance department including Management & Regulatory reporting. Tax computations, report development & IBIS consultant.

    • Netherlands
    • Banking
    • 700 & Above Employee
    • Senior Finance Assistant
      • May 1991 - Jan 1995

      Management Accounting Group Accounting Management Accounting Group Accounting

  • FennoScandia Bank
    • London, England, United Kingdom
    • Financial Administrative Assistant
      • Sep 1988 - May 1991

    • United Kingdom
    • Banking
    • 700 & Above Employee
    • Administrative Assistant
      • Sep 1987 - Oct 1988

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