Joanne O'Connell
Head Of Customer Service Industries at Gloucestershire College- Claim this Profile
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Bio
Experience
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Gloucestershire College
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United Kingdom
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Education Management
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300 - 400 Employee
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Head Of Customer Service Industries
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May 2016 - Present
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Director
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Jul 2015 - Sep 2018
Training, development and consultancy services for the Hospitality and Catering sector Training, development and consultancy services for the Hospitality and Catering sector
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Bournville College
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United Kingdom
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Higher Education
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100 - 200 Employee
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Curriculum Manager for Hospitality & Catering
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Sep 2012 - Jun 2015
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Quality Reviewer
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Sep 2011 - Sep 2012
Cross college teaching and learning lesson observations, staff development, quality auditing and identifying strategies to improve quality of learning. Cross college teaching and learning lesson observations, staff development, quality auditing and identifying strategies to improve quality of learning.
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Lecturer
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Sep 2009 - Aug 2011
Course leader for HND Hospitality Management and BTEC Extended Diploma in Hospitality. In addition, taught on Level 1 and 2 Diplomas in Food and Drink Course leader for HND Hospitality Management and BTEC Extended Diploma in Hospitality. In addition, taught on Level 1 and 2 Diplomas in Food and Drink
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Assessor CoOrdinator
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2003 - 2009
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Education
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2010 - 2012
University of Derby
Bachelor of Arts (BA), Hospitality Management -
2004 - 2005
University of Warwick
PCET, Education -
1993 - 1995
Blackpool and The Fylde College
HND, Hotel, Catering and Institutional Management -
1991 - 1993
Plymouth College
BTEC National Diploma, Hotel, Catering and Institutional Operations specialising in Vegetarian Catering -
1986 - 1991
Evesham High School
Community
