Experience

Vermont Systems Ltd

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Coordinator

  • Feb 2014 - Present



Apogee Corporation

• United Kingdom
• IT Services and IT Consulting
• 500 - 600 Employee

• IT Coordinator & Call Handler

  • Nov 2012 - Jan 2014



Adecco UK

• Recruitment Resourcer & Administrator

  • May 2012 - Nov 2012



Pfizer

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Customer Relationship Coordinator

  • Apr 2009 - Jun 2011

  I worked at Wyeth for 5 years learning many system which included SAP, I found working at Wyeth interesting, challenging and rewarding, learning new things every day, I always gave 110% in everything I did and performed all my tasks with enthusiasm.Customer Relationship CoordinatorRepresenting the plant as a main contact to a group of Wyeth affiliates and Third Party Customers. Arranging and leading Monthly teleconferences to discuss stock levels, identify potential issues and agreeing actions to resolve these issues. Creating and issuing a range of documents to enable shipments Worldwide by Air and Road. Identifying stock issues in markets and then working with other departments within the site to prevent out of stock situations occurring. To proactively manage customer expectations through monitoring and communicating updates on product supply and responding to customer queries. To submit requests for new products and product changes to the site Change Control committee. Liaising with Regulatory and Quality departments to ensure that all supplies are compliant and that all activities are complete to enable the first supply to market plus handling requests and coordinating the supply of product to affiliates for named patients. Show less

• Materials Scheduler

  • May 2008 - Mar 2009

  Materials Scheduler (11 Months secondment)The role included liaising with suppliers and internal colleagues ensuring Orders can be placed and received on time. Running a recommendations report that is used to track orders, keeping them in line with packing schedules created by our production Schedulers. Using Prism, SMS, Vendor Scheduler, Excel Spreadsheets and Word Documents I am able to collate, input and provide information as and when required to internal colleagues and Forecast demands to suppliers. Component Specification system which allows me to view Part numbers providing information on who the suppliers are and a break down on the specifications. Prism applications that I used daily showing the Available to promise Screen, Resource Inquiry, purchasing inquiring screens, XM4, and IQ for running reports, these applications help provide me with the correct information to complete most of my task’s such as when to place, process, update, track and inquire about orders. Show less

• Administrator

  • May 2007 - Apr 2008

  AdministratorDuties; General Administration, filing updating spreadsheets, organizing multi-national teleconferences, recording and circulation of minutes to the appropriate individuals, updating the Wyeth Supply Partnership Documents, tracking Production Modules and consolidating the results which allow me to raise Works Orders for production lines. Using Prism and XM4 to reserve stock for shipments and arranging dispatch of samples and documents via courier. Planning and placing orders for components to allow packaging to take place within Havant’s facility, working closely along side planning and having a understanding on how the lines are scheduled to how the components are allocated on each works order raised Show less



Francis sheet Sales

• Drayton

• Sales Consultant and Administrator

  • Jan 2006 - May 2007



Phones 4u

• United Kingdom
• Executive Offices
• 300 - 400 Employee

• Sales Consultant

  • Nov 2005 - Jan 2006



Sunsail

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Administrator

  • May 2005 - Oct 2005