Experience

ROL Cruise
• United Kingdom
• Travel Arrangements
• 1 - 100 Employee
• Customer Care & Compliance Executive

  • Oct 2012 - Present


Hampshire Constabulary

• United Kingdom
• Law Enforcement
• 700 & Above Employee

• Communications Controller

  • Nov 2003 - Mar 2012

  Controlling Police resources towards 999 emergencies, recording radio transmissions. Work with multi agencies- ie Ambulance, Fire, Coastguard, Local Councils etc. Working on live time crimes. Handling emergency calls as the come into the Command Centre. Making risk assessments and judgement calls on what is required for each emergency. Adhering to government legislation and targets Controlling Police resources towards 999 emergencies, recording radio transmissions. Work with multi agencies- ie Ambulance, Fire, Coastguard, Local Councils etc. Working on live time crimes. Handling emergency calls as the come into the Command Centre. Making risk assessments and judgement calls on what is required for each emergency. Adhering to government legislation and targets



Princess Cruises

• United States
• Travel Arrangements
• 700 & Above Employee

• Junior Assistant / Assistant Purser

  • Dec 1998 - 2002

  Part of the Hotel Management Team onboard the fleet of Princess Cruises From working the front desk, managing shore excursions, VIP Liaison Officer, Captain Secretary, Night Manager, Head Cashier in casino cage. Assisting with immigration processes in each country. Arranging and hosting events with the Captain Conducting H&S USPH meetings and Crew Rounds Part of the Hotel Management Team onboard the fleet of Princess Cruises From working the front desk, managing shore excursions, VIP Liaison Officer, Captain Secretary, Night Manager, Head Cashier in casino cage. Assisting with immigration processes in each country. Arranging and hosting events with the Captain Conducting H&S USPH meetings and Crew Rounds



The Imperial London Hotels Limited

• Receptionist

  • Aug 1995 - Dec 1998

  Hotel Front Desk Receptionist. Balancing floats and safe on a daily basis. Check in and out of guests and groups. Balancing and charging guest incidentals and folios. Answering switchboard Hotel Front Desk Receptionist. Balancing floats and safe on a daily basis. Check in and out of guests and groups. Balancing and charging guest incidentals and folios. Answering switchboard