Experience

RACV

• Australia
• Civic and Social Organizations
• 700 & Above Employee

• Testing and Quality Assurance Practice Manager

  • Jun 2022 - Present



JLL Consulting Pty Ltd

• Director

  • Feb 1999 - Present



Coles Group

• Australia
• Retail
• 700 & Above Employee

• Senior Test Manager

  • May 2020 - Jun 2022



Swinburne University of Technology

• Australia
• Higher Education
• 700 & Above Employee

• Program Test Manager - Digital Marketing Program

  • Jun 2017 - May 2020

  Advisory via Accuteque Advisory via Accuteque



Accuteque

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Principal QA Advisory

  • Jun 2017 - May 2020

• Senior Test Manager

  • Jan 2016 - Jun 2017



RACV

• Australia
• Civic and Social Organizations
• 700 & Above Employee

• Senior Quality Assurance Consultant

  • Apr 2019 - Mar 2020

  Advisory via Accuteque Quality Assurance and Test Management Advisory to RACV Digital on an as needs and part time basis. Advisory via Accuteque Quality Assurance and Test Management Advisory to RACV Digital on an as needs and part time basis.



Aesop

• Australia
• Personal Care Product Manufacturing
• 700 & Above Employee

• Test Management Consultant

  • Apr 2018 - Jun 2018

  Advisory via Accuteque Advisory via Accuteque



Victorian Chamber of Commerce and Industry

• Australia
• Non-profit Organizations
• 100 - 200 Employee

• Test Manager

  • Sep 2016 - Jun 2017

  Advisory via Accuteque Advisory via Accuteque



Cbus Super Fund

• Australia
• Financial Services
• 500 - 600 Employee

• Portfolio Test Manager

  • Jan 2016 - Aug 2016

  Advisory via Accuteque - Develop Test Strategies and Plans - Resource estimation and identification - Management of Functional, Accessibility, Non-functional, UAT and PVT across identified projects as appropriate - Implement the Defect management/triage process - Evaluation of tools to support testing - Work with 3rd party vendors - Work CBUS PMs for scheduling, resourcing and establishing the best test approach per project - Implement Agile and Waterfall approaches across the program Show less



Toll Group

• Australia
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Global Finance Transformation ERP Program Test Manager

  • Mar 2015 - Jan 2016



Landmark - AWB

• Melbourne Area, Australia

• Test Manager

  • Jun 2013 - Feb 2015

   Manage Feature Test Team and End to End Test Teams for CAUSE Project including QA, BAs and Business SMEs in cross geographic locations  Ensure delivered system solutions meets and supports business operations  Internal and External Stakeholder management, senior member of cross geographic management team  Set project Test Strategy and ensure alignment to the strategy  Document/Prepare all required test planning documentation for the Feature Team, Integration, End to End, Regression and UAT test phases including the Test Strategy, Test Plan, Requirements Traceability Matrix Test, Schedule, Resource Plans and Status Reports (and ensure review and sign off by management)  Document/Prepare all required test result documentation for each Test Phase including the Test Execution Summary, and Results Traceability Matrix (ensuring management review and sign off)  Identify and manage test related Issues and Risks  Defect management of all non-conversion defects  Provide mentoring and line management duties for staff performing QA duties  Undertake and coordinate QA team peer reviews to ensure QA standards are met  Testing and verification of retail and back office solution  Applications involved in integrated solution: PSFT v9.1, ARS, MDM, ReadSoft, Onbase, COGNOS, EDW Show less



Accuteque

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Associate

  • Jul 2011 - Jul 2013

  Various projects on client sites  Undertake consultancy role of QA Manager on KPMG client site  Undertake consultancy role of Test Manager on CGU client site  Provide mentoring and line management duties for QA staff  Contribute to Quality Assurance and Test Management processes and templates for the organisation  Participate in company Leadership program  Provide input to company strategies Various projects on client sites  Undertake consultancy role of QA Manager on KPMG client site  Undertake consultancy role of Test Manager on CGU client site  Provide mentoring and line management duties for QA staff  Contribute to Quality Assurance and Test Management processes and templates for the organisation  Participate in company Leadership program  Provide input to company strategies



KPMG

• Canada
• Accounting
• 700 & Above Employee

• Quality Assurance Manager

  • Oct 2012 - Jun 2013

   Management of QA team members as required for projects and change requests (including their deliverables and compliance with defined guidelines)  Document Test Strategies, Test Environment Strategies, Test Resources Plans, Test Schedules, Detailed or Master Test Plans, Test Status Reports and Test Summary Reports as required for SAP and non-SAP related projects  Management of Defects  Liaise with and provide status reporting to Project Managers, Programme Managers/Directors and Stakeholders as required  Liaise with/coordinate software Vendors on defect and release management related items  Provide mentoring and line management duties for QA staff  Document and manage Test related Risks and Issues Show less



CGU Insurance

• Australia
• Insurance
• 700 & Above Employee

• Claims Transformation Test Manager

  • Jul 2011 - Oct 2012

   Manage System Test Team and End to End Test Teams for insurance Claims Transformation Project  Ensure delivered system solutions for Claims, Motor Assessment, Property Assessment, Operational Reporting and Learning and Design meet business defined requirements, and is successfully delivered to SIT phase on schedule  Internal and External Stakeholder management  Adhere to Agile project methodology  Document/Prepare all required test planning documentation for both the System Test and End to End test phases including the Test Strategy, Test Plan, Requirements Traceability Matrix Test, Schedule, Resource Plans and Status Reports (and ensure review and sign off by management)  Document/Prepare all required test result documentation for each iteration / testing cycle including the Test Execution Summary, and Results Traceability Matrix (ensuring management review and sign off)  Identify and manage test related Issues and Risks and Defects Show less



Advantedge Financial Services

• Financial Services
• 1 - 100 Employee

• Senior Test Manager

  • Dec 2010 - Jul 2011

  Management of Broker Platform and Lending Quality Assurance Streams  Manage test phases including developing Test Plans, Test Readiness Reviews, Test Traceability, Test Status and Summary Reports  Meet Testing and QA Resourcing and Skill demands for BAU Projects  Provide Estimates for BAU and Project Test Requirements  Mentor Test staff within Broker Platform and Lending teams  Provide testing signoff, on all Vendor test activities and deliverables  People and Line Management activities for staff direct reporting staff  Internal and External Stakeholder management / Governance of all test phases  Provide strategy input to Senior Management in relation to Quality Assurance within the organisation Show less



NAB

• Australia
• Banking
• 700 & Above Employee

• SAP Test Manager

  • Jul 2010 - Dec 2010

  SAP Test Manager for SAP GL Migrations project under NextGen programme  Perform Test Manager duties: document Test Scope, propose budget and define WBS for Test Activities  Document Test Strategy for all Test Phases (Static, System, Integration, UAT, Regression, Parallel and Performance)  Vendor Management of onshore/offshore test resources to plan and execute testing effort and strategy for each release  Internal and External Stakeholder management/management  Governance of all test phases and activities, assuring quality throughout the process, on behalf of NAB Testing Services  Provide testing signoff, on all Vendor test activities and deliverables, on behalf of NAB Testing Services  Manage test phases and develop Test Plans, Test Readiness Reviews, Test Traceability and Test Summary Reports for NAB Test Phases  Document Test Summary Reports and provide advice to Project Management team on both Vendor and NAB Testing activities  Document and manage Test related Risks and Issues Show less



Coles Group

• Australia
• Retail
• 700 & Above Employee

• Test Manager

  • Mar 2009 - Jul 2010

  Test Manager on Coles Group EMV project before moving into setting up QA processes and procedures for the Store Systems department Test Manager on Coles Group EMV project before moving into setting up QA processes and procedures for the Store Systems department



Telstra

• Australia
• Telecommunications
• 700 & Above Employee

• Test Manager

  • Aug 2007 - Mar 2009

  Test Manager - Titan Network Programme of Work - Test Manager duties for Wireline Transformation projects (Network Engineering) - Develop the overall test strategy, plans and test estimates for Telstra Workstream - Work with multiple on and offshore vendors to plan testing effort and strategy for each release - Engage on and offshore Vendor test resources and co-ordinate test activities - Provide testing signoff, Test Summary Reports and advice to Project Management team - Programme Management Reporting for Test Activities - Use Test Management tools (Mercury QC) to manage test traceability matrix and assist in reporting to management - Use Test Management tools (Mercury QC) to log and manage defects raised during testing until resolved - Defect Management - Work with overall Integrator to deliver programs of work, on behalf of Telstra Show less



Coles Myer

• Melbourne, Australia

• SAP Test Manager

  • 2004 - 2007

  - SAP Test Manager for Common Financials project (3 deployments over 18 months for all core businesses) which rationalised multiple separate SAP instances that different Coles Myer businesses operated on, down to 1 common SAP instance with shared business processes across all businesses - SAP Test Manager for Coles Myer HR/Payroll outsourcing to EDS (now HP) - SAP Test Manager for Common Financials project (3 deployments over 18 months for all core businesses) which rationalised multiple separate SAP instances that different Coles Myer businesses operated on, down to 1 common SAP instance with shared business processes across all businesses - SAP Test Manager for Coles Myer HR/Payroll outsourcing to EDS (now HP)



Australia Post

• Australia
• Consumer Services
• 700 & Above Employee

• SAP Test Lead/Manager

  • 2000 - 2004

  SAP Test Lead/Test Manager on various SAP initiatives within Post. SAP Test Lead/Test Manager on various SAP initiatives within Post.



Hewlett Packard Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Project Manager - Knowledge Management

  • 1998 - 2000



Coles Myer

• Melbourne

• SAP Analyst/Programmer

  • 1995 - 1998