Joanne Kelly
Customer Liaison Lead at Dere Street Homes Ltd- Claim this Profile
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Bio
Experience
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Dere Street Homes Ltd
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United Kingdom
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Construction
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1 - 100 Employee
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Customer Liaison Lead
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Jun 2021 - Present
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Cussins Ltd
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United Kingdom
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Construction
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1 - 100 Employee
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Sales Progressor
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Jan 2018 - Jun 2021
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Senior Sales Negotiator
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Feb 2005 - Dec 2017
Supporting the client through the whole sales journey Achieving target sales Managing sales office displays Weekly and monthly reporting Administration of and data entry onto Vebra, our client management system Completion and distribution of all sales documentation as requested Track and record sales progress with Estate Agents, Solicitors and clients Deal with customer communication and liaison with other team members Handling customer enquiries through phone, email and appointments Presenting and negotiating offers successfully Maximising sales opportunities by securing valuations and mortgage referrals Working within all legislative and compliance requirements and guidelines Arranging property viewings and undertaking accompanying visits when required Working as part of a small team Show less
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Debenhams
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United Kingdom
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Retail
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700 & Above Employee
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Personal Shopper
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Sep 2004 - Feb 2005
Built up a client base Awareness of all merchandise and the role of the Personal Shopper Meeting individual client’s expectations and requirements Built up a client base Awareness of all merchandise and the role of the Personal Shopper Meeting individual client’s expectations and requirements
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A&E Whites (Bakers) Ltd
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United Kingdom
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Office Administrator/Sales
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Jun 2000 - Jun 2001
In June 2000 A&E Whites Bakery bought Garden Street Bakery. Assisting in the merger to ensure that all business from Wholesale and Retail customers transferred seamlessly In June 2000 A&E Whites Bakery bought Garden Street Bakery. Assisting in the merger to ensure that all business from Wholesale and Retail customers transferred seamlessly
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Garden Street Bakery
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United Kingdom
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Proprietor/Partner
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Apr 1993 - Jun 2000
Purchased an underperforming business with growth potential Increased GP by over 22% Increased staffing level from 5 to 15 Increased wholesale customer base from 5 to 90 Developed strategic and financial control measure to maximise profits Maintained quality product and service Purchased an underperforming business with growth potential Increased GP by over 22% Increased staffing level from 5 to 15 Increased wholesale customer base from 5 to 90 Developed strategic and financial control measure to maximise profits Maintained quality product and service
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Modeteam International
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United Kingdom
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Head Designer
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Oct 1990 - Apr 1993
Janet Reger Licence of Daywear and Leisure wear ranges. Responsible for the design of a 60 piece range of day and leisure wear for Janet Reger Sourcing and liaising with agents and manufactures in Hong Kong, Italy, France and the UK Ensure that all designs entered in to the correct manufacturing process, full costing requirements for the range and sourcing of all fabrics Consulted on all aspect of the range with Janet Reger on a regular basis Janet Reger Licence of Daywear and Leisure wear ranges. Responsible for the design of a 60 piece range of day and leisure wear for Janet Reger Sourcing and liaising with agents and manufactures in Hong Kong, Italy, France and the UK Ensure that all designs entered in to the correct manufacturing process, full costing requirements for the range and sourcing of all fabrics Consulted on all aspect of the range with Janet Reger on a regular basis
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House of Lerose PLC
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United Kingdom
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Fashion Designer
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Oct 1986 - Apr 1990
Full responsibility for the design of the Lerose Dress range Sourcing of all fabrics, trims and accessories, full costing requirements of each garment Liaising with a team of pattern cutters and sample machinists in the preparation of a sample range twice a year Ensuring that all items that went into full production were suitable for the UK based factory Full responsibility for the design of the Lerose Dress range Sourcing of all fabrics, trims and accessories, full costing requirements of each garment Liaising with a team of pattern cutters and sample machinists in the preparation of a sample range twice a year Ensuring that all items that went into full production were suitable for the UK based factory
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Education
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Northumbria University
Bachelor's degree, Fashion and Fabric Consultant