Experience

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  R.H. Reny, Inc.

  • United States
  • Retail
  • 1 - 100 Employee

  • Retail Manager

    • Feb 2020 - Present

  • Manager in Training

    • Feb 2020 - Aug 2023

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  Augusta Sportswear

  • Augusta, Georgia Area

  • Customer Service Representative

    • Jul 2018 - Jan 2020
    • Augusta, Georgia Area

    Serve customers by providing product and service information; resolving product and service problems. Attract potential customers by answering product and service questions; suggesting information about other products and services. Open customer accounts by recording account information. Maintain customer records by updating account information. Resolve product or service problems by clarify the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting the correction or adjustment; following up to ensure resolution. Maintain financial accounts by processing customer adjustments. Recommend potential products or service to management by collecting customer information and analyzing customer needs. Prepare product or service reports by collecting and analyzing customer information. Contribute to the team effort by accomplishing related goals as needed.

• 

  AIKEN COUNTY SCHOOL DISTRICT

  • North Augusta, SC

  • Teachers Aide

    • Feb 2018 - Jun 2018
    • North Augusta, SC

    Taught elementary, middle and secondary school students in a variety of classes. Teach on behalf of the full-time teacher during their absence (both short and long-term). Update full-time teacher, upon return, all progress made within the curriculum and with students. Work with special needs, gifted and talented students in a variety of subjects. Help students with everyday tasks and skills that need to be learned with confidence.

• 

  Lenox

  • Flemington, NJ

  • Keyholder

    • Jul 2017 - Dec 2017
    • Flemington, NJ

    Supervised sales associates in the absence of the store manager. Carried keys and alarm codes; opened and closed store, disarmed and armed alarm system. Oversaw cleaning, maintenance, and deliveries in the retail store. Performed and supervised daily procedures. Monitored and assisted cashiers and other retail staff; assigned daily duties. Trained and supported new staff members. Provided customer-focused service; welcomed customers to the store and assisted them with requests. Collaborated with store management to organize marketing and promotional campaigns and coordinate staff schedules and activities. Managed bank deposits, balance point of sale drawers and safe. Ensured that all employees adhered to corporate processes and safety standards.

• 

  EmbroidMe

  • Green Brook, New Jersey

  • Owner

    • Oct 2011 - Jun 2017
    • Green Brook, New Jersey

    Responsible for all aspects of apparel and print wear decoration from design to completion. Schedule and oversee multiple jobs from a variety of individuals and businesses. Operate and maintain several different types of commercial embroidery machines in an effective and efficient manner. Meet multiple deadlines and handle rush jobs while effectively communicating with clients and owners regarding the status of jobs and production. Motivate, train and manage a staff of five to seven employees. Manage all marketing and social media campaigns. Maintain a running inventory of all stock and supplies in a clean, professional store appearance.

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  Good Shephard Lutheran Pre-School

  • Somerville, New Jersey

  • Director/Head Teacher

    • 1991 - 1995
    • Somerville, New Jersey

    Provided training and professional development opportunities for full- and part-time childcare workers. Established pre-school policies in accordance to local, state and national guidelines, rules and laws. Developed creative educational programs and set challenging educational standards for children. Met regularly with parents and staff to review the progress of students. Conducted all hiring and evaluation of employees. Ensured facilities were well maintained and cleaned in accordance to New Jersey state regulations. Established budgets and set fees for all programs. Assisted staff in resolving conflicts between children. Communicated with community leaders and served as spokesperson for the school and parents and the local community.

• 

  ABZ Academy

  • Metuchen, New Jersey

  • Pre Kindergarten Teacher

    • 1989 - 1991
    • Metuchen, New Jersey

    Taught Transitional Kindergarten for children that needed extra help and years to socialize and master developmental skills. Familiar with cognitive development, social and emotional needs, speech, language, fine and gross motor skills for children ages 4-6.