Joanne Joyce

Senior Quality Assurance Manager at Harmony Residential Care
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Contact Information
us****@****om
(386) 825-5501
Location
Ireland, IE
Languages
  • English Native or bilingual proficiency

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Bio

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Credentials

  • BA level 8 social care work
    -

Experience

    • Ireland
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Senior Quality Assurance Manager
      • Jan 2022 - Present

    • Regional Manager
      • May 2020 - Jan 2022

    • Acting Regional Manager
      • Nov 2019 - May 2020

    • Social Care Manager / Trainer
      • Sep 2017 - May 2020

      Mainstream Residential Care and Preparation for Leaving Care. Large multidisciplinary team, professionals working in partnership with young people and their families to promote positive change and better outcomes

    • Ireland
    • Individual and Family Services
    • 1 - 100 Employee
    • Social Care Leader
      • Jun 2014 - Sep 2017

      Working as part of a large multi-disciplinary team providing a therapeutic model of care with young people in residential care. Working in partnership with families, social workers and other healthcare professionals. Promoting the well-being and welfare of each young person and meeting their individual needs. Duties: • Encouraging and empowering young people to participate in their residential placement. • Establishing positive relationships with young people and their families and working in partnership. • Promoting the dignity and respect of all service users. • Actively listening to the young people and advocating on their behalf. • Working from the therapeutic model of care which includes; circle of courage, daily life events, response ability pathways and therapeutic crisis interventions. • Supervising young people at all times and ensuring their safety. • Contributing to the individual crisis management plans, placement plans, developmental audits and risk assessments of all service users. • Key working with young people to meet the needs identified in their care plans, young person placement plans and developmental audits. • Record keeping. • Complying with additional roles designated to me by the centre manager; STEM leader, maintenance requests, first aid supplies, fire officer and archive personal. Show less

    • Ireland
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Trainer
      • Jul 2017 - Aug 2017
    • Ireland
    • Staffing and Recruiting
    • 300 - 400 Employee
    • Residential worker
      • Sep 2013 - Jun 2014

      I worked in various community care settings with young people and adults, with intellectual disabilities, behavioural and emotional needs. Duties: • Establishing positive relationships with service users. • Providing a safe, caring environment where individuals can address their needs with support. • Contributing to the risk assessments of all service users. • Record keeping. • Working under the policy and guidelines of the services. • Liaising with all relevant parties, including, service user, guards, parents, nurses, social workers, and schools. • Encouraging service users to engage in their local community and in maintaining links with their families and peers. • Promoting independence, dignity and respect of all service users’. • Ensuring best practice and standards are met through reflective practice and supervision. Show less

    • Ireland
    • Individual and Family Services
    • 200 - 300 Employee
    • Relief Staff
      • Mar 2013 - Sep 2013

      Relief Contact Worker

    • Community Service Volunteer, Focus Ireland
      • Sep 2012 - Aug 2013

      I worked directly with families who were homeless and who had complex needs; providing a safe, supportive and secure environment where families can explore and address the issues contributing to their homelessness.Duties:• Assisting in the provision of advice and support for parents and children.• Visiting families in their homes and supporting them with independent living skills. My duties also include one to one parent to child play sessions, child development, relationship building and daily family routines. • Assisting families to develop support networks in their local communities.• Caring for the children in Aylward Green in a nursery and homework club setting.• Supervising the children in the nursery and homework club and following the curriculums and frameworks of Aistear and High scope and Siolta. • Designing and facilitating group and individual sessions for parents and children.• Attending regular “in-house” training.• Communicating with key agencies and service providers in the local community.• Evaluating and reviewing care plans to produce positive outcomes for service users.• Keeping up to date on legislations, social welfare and theories of social care practice. • Record keeping. Show less

    • Community Care Assistant
      • Jan 2007 - Aug 2012

      Meeting the needs of older people in my community. Meeting the needs of older people in my community.

    • United States
    • Executive Offices
    • 1 - 100 Employee
    • Student Social Care Worker
      • Feb 2012 - Jun 2012
    • Student Social Care Worker
      • Jan 2011 - May 2011
    • Non-profit Organizations
    • Student Social Care Worker
      • Nov 2009 - Apr 2010

Education

  • Dublin Institute of Technology
    BA Honors Degree Level 8, Social Care Work
    2009 - 2012
  • Open Training College
    Certificate in Applied Management, Social Care Management
    2016 - 2017
  • St Plunkets
    Leaving Certificate, Leaving certificate
    2001 - 2002
  • Open Training College
    Certificate in Applied Management
    2016 - 2016

Community

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