Joanne Hannibal
Senior Executive - Workforce Management & Service Delivery at MAS Legato- Claim this Profile
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Bio
Experience
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MAS Legato
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Sri Lanka
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Financial Services
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100 - 200 Employee
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Senior Executive - Workforce Management & Service Delivery
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Jan 2023 - Present
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Executive - Workforce Management & Service Delivery
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Aug 2022 - Mar 2023
My current role requires me to handle the entire Shared Service Operations for MAS Active and its eight subsidiaries.- Prepare and make presentations to teams involving work processes, procedures, and service delivery- Maintenance of accurate reporting on HR activities and ad-hoc reporting per Human Resource Business Partners' requests.- Partner with internal HR teams, , Payroll, Recruiting, to resolve manager and employee questions within defined timelines- Maintain HR systems with changes or user setups- Maintain HR Shared drive, HRIS, and personnel files- Administering the employee lifecycle; including but not limited to starters, changes toterms and conditions, transfers and leavers processes- Requesting and providing employment references- To support the development and implementation of Shared Services through HR &Training administration process improvement.- Any other duties as delegated by the Shared Service Team Lead.- Handle all external & internal vendors' creations and payments Show less
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MAS Active
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Sri Lanka
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Retail Apparel and Fashion
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200 - 300 Employee
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Executive - Human Resources Business Partner
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Oct 2017 - Jul 2022
As an Executive at MAS Active, working in the capacity of a Human Resource Business Partner handling various strategic operations functions. My role entailed the following responsibilities, - Generate HRIS profiles for all staff under the MAS Active Cadre - Handle the onboarding process of new recruits - Liaise and generate HR-related documentation. - Organize and Liaise with Exit Interviews - Handle employee transfers and contracts - Analyze trends and metrics in partnership with the HR group to develop solutions, programs, and policies. - Develop contract terms for new hires, promotions, and transfers. - Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention. - Handle EPF/ETF registration and documentation process. Show less
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Education
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Pearson College London
Higher National Diploma, Human Resources Management and Services -
Chartered Institute of Personnel Management (CIPM).
Certificate Course in Human Resource Management, Human Resource Management