Experience

ACCA

• United Kingdom
• Accounting
• 700 & Above Employee

• Business Relationships Manager

  • Jun 2010 - Present



SEGi College Subang Jaya

• Malaysia
• Education Administration Programs
• 200 - 300 Employee

• Senior Program Coordinator

  • Jan 2008 - Aug 2009

  Application admissions - Ensure accurate and relevance information to Universities (USQ, UOS & UON) for admission and issuance of offer letter. Preparation of Induction for new students - Ensure students are aware on the study processes and procedures Subject Registrations - Ensure students enrollment are registered accordingly Student Database Update - Ensure students' status and contact details are updated in the EMS system Commencement of New Semester - Ensure students' study materials and other relevance information are well prepared Academic Support - To assist lecturers' teaching needs throughout the semester Student Support - Ensure zero complaints from students & enhanced student support timely - Ensure students’ study performances are closely monitored Examination Coordination - Ensure students have their own set of exam question paper and barcode label from Universities - Enable other departments staff involved in the International examination to know about their duty to assist in invigilation activities - Ensure smooth logistics during the day of examination Graduation - Ensure students did not missed out from graduation roaster - Ensure students are registered for their graduation following the correct processes Alumni - To maintain relationship between the graduate and SEGi SJ with USQ- To explore possibility of cross selling or further education from the alumni- To spearhead alumni club in SEGi SJ Achievement/ Ad- Hoc Assignments - Visitation to Australia, University of Southern Queensland representing the Postgraduate department - Excellent service delivered to students - Successful launching of the postgraduate club - Advisor to the marketing counselors on the Universities program rules and regulations- Involved in Education Fair, Postgraduate Previews & Open Day- Selected being a talent model for SEGi College marketing advertisement Show less

• Program Coordinator

  • Sep 2005 - Dec 2007

  Handling postgraduate applications: MBA & Med (University of South Queensland & University of Sunderland) - To screen through the student's application before submitting to Universities for approval - Ensure accurate and relevance information is given by students in accordance to universities requirements Student Administration Support - Recording students subject enrolment into the student school system- To update student's change of email, contact details & student's status (i.e. Deferment, dropping of subjects, withdrawal/ in-active - To handle student's enquiries (program advisor) - Monitoring student's academic performance throughout their study period- Responding to student's frequently ask questions - To develop student retention strategies - To ensure smooth coordination during the examination period - To advise students of their eligibility to graduate - Coordination on Alumni Club arrangement Academic Support - To assist lecturer in teaching aid for students (i.e. classroom coordination, teaching equipments, student's refreshment, etc.) Show less



Advance Tertiary College

• Malaysia
• Higher Education
• 1 - 100 Employee

• Marketing Consultant cum administrator

  • Dec 2003 - Aug 2005

  Marketing - Writing marketing reports daily to Senior Director and Academic Director - To co-ordinate all marketing activities for the MBA department - Responsible in achieving sales target for the Masters degree programmes - Participated at every education fairs/ road shows Planning - To plan and organize MBA classes - Planned and organized previews to introduce and create awareness about courses available Student Service - To constantly evaluate the feedback from students on services and facilities provided by the college - Responsible in processing the student's application on the MBA program - Conducted online MBA program induction to new students - Invigilator for the final MBA Exams Administration - To look into MBA enquirers' complaints and seek ways to overcome problems - Prepared and typed all relevant documents such as letters of enrolment and other relevant documents for financial institutions - Liaison with personnel in University of Western Sydney, Australia with regards to Examination approval and other relevant matters - Placing calls and screening telephone: caller and visitors - Filing of correspondence Show less