Experience

RogersGray, A Baldwin Risk Partner

• United States
• Insurance
• 100 - 200 Employee

• Account Executive

  • Aug 2020 - Present

• Team Lead

  • Dec 2018 - Aug 2020

• Client Account Manager

  • Jun 2015 - Aug 2020

  Commercial Lines account manager. Working with clients to ensure all their insurance needs are met. Assisting clients when claims arise and being sure the process is handled in a timely & professional manner. Working directly with insurance carriers on new business and maintaining/retaining existing business. Mostly recently focused in the Real Estate insurance market for large commercial portfolios. Problem solving for my insured with any and all needs through the policy term. Staying… Show more Commercial Lines account manager. Working with clients to ensure all their insurance needs are met. Assisting clients when claims arise and being sure the process is handled in a timely & professional manner. Working directly with insurance carriers on new business and maintaining/retaining existing business. Mostly recently focused in the Real Estate insurance market for large commercial portfolios. Problem solving for my insured with any and all needs through the policy term. Staying knowledgable and up to date in the current market and underwriting guidelines is key to great customer service & success.



Beth Israel Deaconess Hospital-Plymouth

• Hospitals and Health Care
• 700 & Above Employee

• Unit Coordinator/CNA Critical Care

  • Sep 2013 - Sep 2015

  Manage all inpatient admissions/discharges with in the Critical Care Unit. Communicate with families during the admissions process. Coordinate with the Unit Doctors/NP's for all patients needs for consultations/testing needing to be scheduled. Assist nurses with any direct patient care when needed. Work with hospital admissions office during the admission process for accuracy of information and smooth transition into the Critical Care Unit. Manage all inpatient admissions/discharges with in the Critical Care Unit. Communicate with families during the admissions process. Coordinate with the Unit Doctors/NP's for all patients needs for consultations/testing needing to be scheduled. Assist nurses with any direct patient care when needed. Work with hospital admissions office during the admission process for accuracy of information and smooth transition into the Critical Care Unit.



Dowling & O'Neil Insurance Agency

• United States
• Insurance
• 1 - 100 Employee

• Account Manager

  • Jan 2006 - Apr 2011

  Client manager for middle market general accounts. Client manager for middle market general accounts.



Plymouth Police Department

• United States
• Law Enforcement
• 1 - 100 Employee

• Dispatcher

  • Jun 2005 - Jan 2006

  911 operator 911 operator



United Insurance Agency

• Bourne,MA

• Customer Service Representative

  • Nov 1997 - Jun 2005

  Personal lines & small commercial lines CSR. Personal lines & small commercial lines CSR.