Joanne Errera

Project Manager at Illuminate
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Contact Information
Location
Newington, US

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Experience

    • United States
    • Design Services
    • 1 - 100 Employee
    • Project Manager
      • Aug 2023 - Present

      Boston, Massachusetts, United States

    • Assistant Project Manager
      • May 2022 - Aug 2023

      Boston, Massachusetts, United States

    • Chapter Development Coordinator
      • Oct 2018 - May 2022

      Rocky Hill, Connecticut, United States In my role as Chapter Development Coordinator, I serve as the staff liaison for both the Membership and Professional Development committees overseeing the day-to-day operations. I proactively contribute to the development of process improvements that impact the organization at all levels by identifying and removing roadblocks to efficient operational procedures. Some key achievements in this role include: • Identify chapter development opportunities by setting stretch goals, strong… Show more In my role as Chapter Development Coordinator, I serve as the staff liaison for both the Membership and Professional Development committees overseeing the day-to-day operations. I proactively contribute to the development of process improvements that impact the organization at all levels by identifying and removing roadblocks to efficient operational procedures. Some key achievements in this role include: • Identify chapter development opportunities by setting stretch goals, strong budget management, and offering robust benefits to members. • Spearhead projects and events that creatively recruit, retain, and develop the membership base leading to a more robust and engaging association. • Engineer and streamline processes and procedures that enhance operational efficiency and provide extensive support to senior level executives. • Liaise with key stakeholders by attending monthly committee meetings to ensure timely and efficient communication as well as execute all requests from the committee. • Built a loyal social media following for the association by developing creative marketing and informative content for each social media platform.

    • Administrative Assistant Event Coordinator
      • Apr 2018 - Oct 2018

      Rocky Hill, Connecticut, United States As Association Administrator, I managed large-scale networking events and projects on time, scope, and budget. With a high level of expertise, I built and enhanced brand awareness by managing offsite dinners and entertainment events. Some key achievements in this role included: • Spearheaded all project activities and event logistics - planning, promoting, negotiating contracts, and all event accommodations. • Served as the staff liaison for both the Professional Development and… Show more As Association Administrator, I managed large-scale networking events and projects on time, scope, and budget. With a high level of expertise, I built and enhanced brand awareness by managing offsite dinners and entertainment events. Some key achievements in this role included: • Spearheaded all project activities and event logistics - planning, promoting, negotiating contracts, and all event accommodations. • Served as the staff liaison for both the Professional Development and Continuing Education committees. • Focused on executing all committee requests and participated in monthly committee meetings as well as coordinated, scheduled, and prepared 55+ classes for over 2,200 attendees.

    • Software Development
    • 1 - 100 Employee
    • Enablement Program Manager
      • Mar 2015 - Mar 2017

      Bellevue, Washington, United States During my time as Program Manager for Apptio, Inc., I led multiple complex projects from inception to completion using project management methodology and partnering with key stakeholders (SVPs, VPs, and Directors) to scope project deliverables. I successfully liaised with the leadership team, clients, vendors, and stakeholders to communicate and disseminate project status and updates. This was a remote position with quarterly travel domestically and internationally. Some key… Show more During my time as Program Manager for Apptio, Inc., I led multiple complex projects from inception to completion using project management methodology and partnering with key stakeholders (SVPs, VPs, and Directors) to scope project deliverables. I successfully liaised with the leadership team, clients, vendors, and stakeholders to communicate and disseminate project status and updates. This was a remote position with quarterly travel domestically and internationally. Some key achievements in this role included: • Planned and managed quarterly and 3-day events for 25 - 300 participants with complete project budget control. • Negotiated contracts with hotels and large venues for meeting rooms, overnight accommodations as well as food and entertainment packages. • Owned the project that built the content for a semi-annual sales training event supporting 150 participants. • Designed, engineered, and streamlined processes and procedures that allowed for a more efficient and productive operation. Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Administrative Assistant
      • Sep 2008 - Apr 2011

      Rocky Hill, CT During my time as an Administrative Assistant, I contributed to strategic development and operational delivery through effective and efficient remote office management. I coordinated planning and executive-level support and performed all AA duties for the District Manager, Loss Prevention Manager, and Sales Officer. Some key achievements in this role included: • Organized and coordinated travel arrangements - flights, hotels, and transportation. • Coordinated offsite events… Show more During my time as an Administrative Assistant, I contributed to strategic development and operational delivery through effective and efficient remote office management. I coordinated planning and executive-level support and performed all AA duties for the District Manager, Loss Prevention Manager, and Sales Officer. Some key achievements in this role included: • Organized and coordinated travel arrangements - flights, hotels, and transportation. • Coordinated offsite events, multi-day district meetings, and special projects. • Completed, filed, and disseminated confidential documents and paperwork and maintain company privacy according to company regulations. Show less

    • United States
    • Banking
    • 700 & Above Employee
    • Relationship Administrator
      • Mar 1996 - Apr 2003

      West Hartford, CT - Supported a Relationship Manager with a portfolio of 200+ accounts. - Heavy client interaction both via written and verbal communication as well as face to face meetings. - Provided clients with a wide range of expertise, knowledge and assistance. Clients were comfortable discussing all aspects of their relationship with me. - Assisted with the development of sales opportunities for Private Clients Group products as well as other banking services. - Heavy communication with… Show more - Supported a Relationship Manager with a portfolio of 200+ accounts. - Heavy client interaction both via written and verbal communication as well as face to face meetings. - Provided clients with a wide range of expertise, knowledge and assistance. Clients were comfortable discussing all aspects of their relationship with me. - Assisted with the development of sales opportunities for Private Clients Group products as well as other banking services. - Heavy communication with internal and external individuals. Frequently called upon to analyze specific trust situations and provide a quick response. Trust document analysis required. - Researched specific topics for the Regional Fiduciary Officers for litigation and Committee matters which consisted of highly technical trust related issues. - Organized, coordinated and created private banking seminars for existing and prospective clients.

    • Executive Assistant
      • Aug 1988 - Mar 1996

      Hartford, CT - Worked for the following groups: Fiduciary Group, Commercial Banking, Finance, & Legal. - Performed extensive administrative duties for the Executive Vice President of each department. - Managed the office of each group, including maintaining schedules and organizing meetings.

Education

  • New England College of Business and Finance
    Trust Administration Certificate, Trust Administration
    1996 - 2003

Community

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