Joanne De Sousa

Maintenance Planner at Bimbo Bakehouse
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Contact Information
us****@****om
(386) 825-5501
Location
Brampton, Ontario, Canada, CA

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Experience

    • United States
    • Food and Beverage Manufacturing
    • 1 - 100 Employee
    • Maintenance Planner
      • Nov 2022 - Present

    • Sanitation Supervisor
      • Oct 2019 - Dec 2022

      1. Developing and implementing SSOPs and MSS for all equipment and premises2. Verified the effectiveness SSOPs and MSS and made required updates3. Training the staff on SSOP and other applicable Health & Safety and Food Safety topics4. Creating employee schedules and assigning daily tasks as per MSS5. Overseeing the pest control program working closely with a vendor6. Actively participate in the Joint Health and Safety Committee and inspections7. Sanitation representative in HACCP team8. Working flexible hours to meet business needs9. Actively explore in labour and supplies related continuous improvement and costreduction opportunities10. Delivering against annual budget targets through careful tracking of labour and supplies11. Mentors and motivates associates, providing training and development to optimize theirperformance and personal growth12. Participating in internal, customer, annual GFSI audits and assisting with correctiveactions13. Managing vendor relationships with external service providers Show less

    • Production Coordinator
      • Aug 2013 - Oct 2019

      1. Creating weekly schedules for unionized hourly employees2. Creating layoff requirements, scheduling and communicating with layoff employees3. Arranging temporary workers for various departments4. Reviewing regular and over time hours for hourly employees and creating reports5. Working with HR team on the modified workers cases including return to work plans6. Ordering of supplies for production and sanitation departments7. Planning and coordinating social events for salary & hourly employees8. Acting as a back-up for Materials & Supplies Coordinator and Process Analyst Show less

    • Canada
    • Retail
    • 700 & Above Employee
    • Frontend Manager
      • Sep 2008 - Aug 2013

      1. Training associates regarding company policies and task-specific requirements tosuccessfully complete their job2. Facilitating scheduling and managing the daily activities for up to 40 employees3. Monitoring store inventory and assist with inventory ordering4. Handling all escalated customer issues by working toward a resolution5. Balancing cash registers, daily cash receipts prior to the end of each shift6. Dealing with credit company for customer credit applications

    • Cashier
      • Jul 2004 - Sep 2008

      1. Greeting customers immediately when they walked into the store2. Building relationships with customers through friendly conversation3. Working my assigned register, counting my till before and after the shift to ensureaccuracy4. Identifying damaged goods and bringing them to the attention of a supervisor5. Providing high quality, unbiased customer service and problem solving6. Working with Loss Prevention team to reduce theft in the store

Education

  • Sheridan College
    Diploma of Education, Early Childhood Education and Teaching
    2006 - 2008

Community

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