Joanne Chong
Project Manager / Senior Business Analyst at Microserve- Claim this Profile
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English Native or bilingual proficiency
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Cantonese Native or bilingual proficiency
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Mandarin Professional working proficiency
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Malay Native or bilingual proficiency
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Bio
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Experience
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Microserve
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Canada
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IT Services and IT Consulting
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300 - 400 Employee
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Project Manager / Senior Business Analyst
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Mar 2008 - Present
IT professional contractor for both public and private companies, headquartered in Burnaby BC Superior Courts of BC (Vancouver, BC) – Project Manager/ Business Analyst Mar’08 - Present • Project management for trial scheduling applications for both the Supreme Court and the Court of Appeal o Create business/project objectives, timelines of activities, project plans, schedules, and budget estimates. o Ongoing project monitoring/tracking, coordination between business users &… Show more IT professional contractor for both public and private companies, headquartered in Burnaby BC Superior Courts of BC (Vancouver, BC) – Project Manager/ Business Analyst Mar’08 - Present • Project management for trial scheduling applications for both the Supreme Court and the Court of Appeal o Create business/project objectives, timelines of activities, project plans, schedules, and budget estimates. o Ongoing project monitoring/tracking, coordination between business users & technical teams, and actions tracking for stakeholders. o Monitor and administrate project plans and perform business/system/test requirements. o Works with fast-changing project parameters and dependencies. o Facilitate and conduct meetings for requirements gathering, design and user acceptance o Provide bi-weekly status reports and reporting on projects progress o Work closely with both applications business owners and developers during the entire software development life cycle utilizing agile methodologies. o Perform project closure at completion, and finalize lessons learn documentations. Alberta Justice (Edmonton, AB) – Project Manager and Business Analyst 2009 - 2014 • Project management and Business Analysis for the new Court of Appeal Tracking System. o Created timeline of activities, estimates, and resource planning. o Ensured that the project is completed within very tight budgetary constraints. o Conducted meetings for analysis, design and user acceptance. o Worked closely with both applications business owners and developers during the entire software development life cycle. o Created deployment and rollback plans. Show less IT professional contractor for both public and private companies, headquartered in Burnaby BC Superior Courts of BC (Vancouver, BC) – Project Manager/ Business Analyst Mar’08 - Present • Project management for trial scheduling applications for both the Supreme Court and the Court of Appeal o Create business/project objectives, timelines of activities, project plans, schedules, and budget estimates. o Ongoing project monitoring/tracking, coordination between business users &… Show more IT professional contractor for both public and private companies, headquartered in Burnaby BC Superior Courts of BC (Vancouver, BC) – Project Manager/ Business Analyst Mar’08 - Present • Project management for trial scheduling applications for both the Supreme Court and the Court of Appeal o Create business/project objectives, timelines of activities, project plans, schedules, and budget estimates. o Ongoing project monitoring/tracking, coordination between business users & technical teams, and actions tracking for stakeholders. o Monitor and administrate project plans and perform business/system/test requirements. o Works with fast-changing project parameters and dependencies. o Facilitate and conduct meetings for requirements gathering, design and user acceptance o Provide bi-weekly status reports and reporting on projects progress o Work closely with both applications business owners and developers during the entire software development life cycle utilizing agile methodologies. o Perform project closure at completion, and finalize lessons learn documentations. Alberta Justice (Edmonton, AB) – Project Manager and Business Analyst 2009 - 2014 • Project management and Business Analysis for the new Court of Appeal Tracking System. o Created timeline of activities, estimates, and resource planning. o Ensured that the project is completed within very tight budgetary constraints. o Conducted meetings for analysis, design and user acceptance. o Worked closely with both applications business owners and developers during the entire software development life cycle. o Created deployment and rollback plans. Show less
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Education
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British Columbia Institute of Technology
Project Planning and Scheduling -
University of Ottawa
Bachelor’s Degree, Computer Science