Experience

Esusu

• United States
• Financial Services
• 100 - 200 Employee

• Loans Specialist

  • Mar 2023 - Present



Claims International

• Customer Service Specialist

  • Jul 2022 - Nov 2022

  Assist customers in their claims against a moving company Assist interested customers in claims registration and their inquiries about the claims process Follow up customers who registered that has incomplete documents Reaches out to carriers for documents and other claim information Assist customers in their claims against a moving company Assist interested customers in claims registration and their inquiries about the claims process Follow up customers who registered that has incomplete documents Reaches out to carriers for documents and other claim information



Talentpop

• Virtual Assistant/Customer Service Representative

  • Jun 2021 - Jun 2022

  Assist customers with anything about their order Answers Trustpilot reviews Reaches out to customers with negative reviews Checks all the missed calls voicemail and review who has been assisted and reach out to those who are not yet assisted Create and fill out the spreadsheet of influencers details each month Assist customers with anything about their order Answers Trustpilot reviews Reaches out to customers with negative reviews Checks all the missed calls voicemail and review who has been assisted and reach out to those who are not yet assisted Create and fill out the spreadsheet of influencers details each month



LInkedVA

• Virtual Assistant

  • Sep 2020 - May 2021

  Manages social media (LinkedIn, Facebook & Instagram) Creates and Posts content from Content Calendar Responds to comments in Social Media Searching, Pre-qualifying leads Monitors tasks and Updates every task done Helps with email-marketing Scheduling appointments Manages client calendar Sends weekly and monthly reports Other ad hoc tasks Manages social media (LinkedIn, Facebook & Instagram) Creates and Posts content from Content Calendar Responds to comments in Social Media Searching, Pre-qualifying leads Monitors tasks and Updates every task done Helps with email-marketing Scheduling appointments Manages client calendar Sends weekly and monthly reports Other ad hoc tasks



VXI Technology

• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Support Representative

  • Sep 2019 - Jun 2020



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Mar 2015 - May 2017



Sutherland Global Service Limited

• India
• Consumer Services
• 700 & Above Employee

• Customer Service Representative

  • Oct 2009 - May 2013