Experience

Housing Hub

• Australia
• Non-profit Organizations
• 1 - 100 Employee

• Home & Living Specialist

  • Mar 2023 - Present

  - Working with NDIS participants to explore housing options within the disability and mainstream markets. - Gathering and assessing quality evidence and applying for Specialist Disability Accommodation (SDA) and Home and Living NDIS funding to help the participant achieve their housing goals. - Appealing NDIS housing decisions where not adequately funded. - Finding appropriate disability and mainstream housing for the individual. - Working with NDIS participants to explore housing options within the disability and mainstream markets. - Gathering and assessing quality evidence and applying for Specialist Disability Accommodation (SDA) and Home and Living NDIS funding to help the participant achieve their housing goals. - Appealing NDIS housing decisions where not adequately funded. - Finding appropriate disability and mainstream housing for the individual.



Summer Foundation Ltd

• Australia
• Non-profit Organizations
• 1 - 100 Employee

• Hospital to Home Coordinator

  • Apr 2022 - Mar 2023

  -Working with people stuck in hospital because suitable housing options can't be found for their disabilities. - Exploring their housing options. - Applying for access to NDIS or increased funding due to new or changed disabilities. - Assisting the hospital team to plan for the person's discharge. - Finding suitable housing solutions for the earliest discharge, eg STA, MTA, long term. -Working with people stuck in hospital because suitable housing options can't be found for their disabilities. - Exploring their housing options. - Applying for access to NDIS or increased funding due to new or changed disabilities. - Assisting the hospital team to plan for the person's discharge. - Finding suitable housing solutions for the earliest discharge, eg STA, MTA, long term.



Access 2 Place Housing

• Australia
• Non-profit Organizations
• 1 - 100 Employee

• Housing Consultant

  • Aug 2019 - Apr 2022

  - Focusing on the customer experience and safety in the Disability Support environments. - carrying out regular home visits and inspections. - Connecting with tenants, building trust and ensuring their housing and well being needs are met. - Contributing to the organisation's overall targets for growth and success in a specialised disability sector. - Access 2 Place are a not for profit, NDIS and SDA registered disability community housing provider. - Focusing on the customer experience and safety in the Disability Support environments. - carrying out regular home visits and inspections. - Connecting with tenants, building trust and ensuring their housing and well being needs are met. - Contributing to the organisation's overall targets for growth and success in a specialised disability sector. - Access 2 Place are a not for profit, NDIS and SDA registered disability community housing provider.



Westside Housing Company Ltd

• Australia
• Leasing Residential Real Estate
• 1 - 100 Employee

• Housing Consultant

  • Jun 2019 - Aug 2019

  Project to Investigate effective ways to measure Social Impact in Community Housing Conducted internal appeal investigation Project to Investigate effective ways to measure Social Impact in Community Housing Conducted internal appeal investigation



Renewal SA

• Australia
• Government Administration
• 100 - 200 Employee

• Business Relations Speciallist

  • Mar 2018 - Sep 2018

  A Government contract management role working with the not-for-profit sector. This incoporated - transparent assessment and selection of community housing providers through the Expression of Interest process - monitoring the compliance of community housing providers to their various contracts - ensuring the proper legal transactions were in place for any property ownership transfers - input to Government policy and procedure A Government contract management role working with the not-for-profit sector. This incoporated - transparent assessment and selection of community housing providers through the Expression of Interest process - monitoring the compliance of community housing providers to their various contracts - ensuring the proper legal transactions were in place for any property ownership transfers - input to Government policy and procedure



Junction Australia

• Australia
• Individual and Family Services
• 100 - 200 Employee

• Tenancy Officer

  • Dec 2017 - Jan 2018

  Providing a full tenancy management service for a not-for-profit community housing organisaion. Providing a full tenancy management service for a not-for-profit community housing organisaion.



Metropolitan

• United Kingdom
• Non-profit Organizations
• 100 - 200 Employee

• Area Manager - Supported Housing

  • Apr 2015 - Sep 2017

  A newly created Operational Management position with a major UK Registered Social Housing Provider, working in the Community and Support sectors. MHT is a Not-for-Profit organisation currently providing 40,000 homes across the Midlands, East and London regions. My role was to plan and set up a team for the Midlands and East regions to provide a customer-focussed Housing and Property Contract Management service, with the aim of improving business performance and reducing risk. The main functions were:- Provision of a high quality Housing Management service in speciallist supported housing schemes.- Managing a multi-disciplinary team through change.- Property Contract Management for third party support providers.- Property Lease negotiation and management.- Management of a company-wide Tenancy Sustainment Service.- Involving customers to achieve the best possible service.- Budgetary control and income maximisation.- Managing both property and the team's Health & Safety risks.- Deputising for Director. Show less

• Contract Management Officer

  • May 2008 - Apr 2015

  Managing Contracts with third party support providers who were using Metropolitan properties. The main functions were:- Managing and negotiating Housing Management Agreements, Property Leases and Service Level Agreements.- Housing Management to supported schemes.- Property/Estates inspections to ensure Health & Safety standards are met.- Procurement and management of estates and facilities contracts.- Seeking and implementing new opportunties for buisness.- Streamlining contract monitoring processes for efficiency and risk management.- Liaison with agencies to resolve disputes.- Show less



Spirita Ltd

• Midlands UK

• Mechanical, Electrical and Gas Contract Co-ordinator

  • Oct 2006 - May 2008

  Technical contract management and compliance across a range of work streams, including Gas servicing and repairs, Fire Risk, Water Risk, Asbestos, Electrical testing and specialist equipment. The main functions: - Improve organisational compliance to meet legal requirements and best practice. - Contractor liaison and performance management. - Complaints resolution. - Service improvement. - Strong customer-focussed role. Technical contract management and compliance across a range of work streams, including Gas servicing and repairs, Fire Risk, Water Risk, Asbestos, Electrical testing and specialist equipment. The main functions: - Improve organisational compliance to meet legal requirements and best practice. - Contractor liaison and performance management. - Complaints resolution. - Service improvement. - Strong customer-focussed role.



Metropolitan

• United Kingdom
• Non-profit Organizations
• 100 - 200 Employee

• Neighbourhood Officer

  • Dec 2002 - 2006

  - Registered Social Housing Provider. - Housing Management in General Needs stock. - Estate management. - Resident involvement. - Anti-social behaviour. - Tenancy enforcement. - Legal actions. - Registered Social Housing Provider. - Housing Management in General Needs stock. - Estate management. - Resident involvement. - Anti-social behaviour. - Tenancy enforcement. - Legal actions.