JoAnne Carter

Case Manager at Total Action for Progress (TAP)
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Contact Information
us****@****om
(386) 825-5501
Location
Roanoke, Virginia, United States, US

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Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Case Manager
      • Jun 2017 - Present

      Re-Entry Ex-Affenders Re-Entry Ex-Affenders

    • United States
    • Information Services
    • Recruiter
      • Apr 2010 - Nov 2011

      Recruited to help open new company branch in Roanoke, guiding the startup and management of a full spectrum of HR operations, systems and programs. Worked with senior management to recruit employees; help create group benefits, develop orientation, training, incentive programs. Manage leave of absence program, administer and kept records of FMLA leave, collected payment from clients. Recruit new hires and train them in new positions. Interim Branch Manager overseeing the operation of the office and clients, responsible for payroll and keeping up with OT hours. Match candidates to the needs of the Clients Key Results:  Played a key role in ensuring the successful launch of Roanoke office. Structured and implemented programs and polices in areas of training, compensation, benefits packages, incentives and new employee orientation.  Help write employee manual covering issues including disciplinary procedures, code of conduct, FMLA policy and benefit information.  Processed all I9 forms, E-verify, Worker’s Compensation, Wage verification and Child Support.  Revised some job descriptions and interviewed employees to construct an accurate picture of the duties and skills required for each position, extensive telephone work and problem solving. Prepare weekly reports.  Went to job sites to make sure employees were during their jobs. Show less

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Recruiting Manager
      • Jan 2007 - Aug 2009

      To help open new company branch in Roanoke, guiding the startup and management of a full spectrum of HR operations, systems and programs. Worked with senior management to recruit employees; help create group benefits, develop orientation, training, incentive programs. Fulfill broad range of HR and recruiting functions, including recruiting and training employees, administering benefits, per employment testing, onsite drug screen testing. Worked closely with Director of Nursing and Charge Nurse. In compliance with State Rules and Regulations, E-Verify. Keys Results:  Trained new hire employees, reworked new-hire orientation program to include HR information and company resources. Verified nursing license processed all I9, processed payroll.  Pre employment testing, back ground checks, Onsite drug screen testing, Reference check.  Boost moral (special event, incentives and awards) Show less

    • United States
    • Staffing and Recruiting
    • 200 - 300 Employee
    • Recruiting Manager
      • Jan 2006 - Dec 2007

      Recruited to help open new company branch in Roanoke, guiding the startup and management of a full spectrum of HR operations, systems and programs. Worked with senior management to recruit employees; help create group benefits, develop orientation, training, incentive programs. Manage leave of absence program, administer and kept records of FMLA leave, collected payment from clients. Recruit new hires and train them in new positions. Responsible for payroll and keeping up with OT hours. Key Results:  Played a key role in ensuring the successful launch of Roanoke office. Structured and implemented programs and polices in areas of training, compensation, benefits packages, incentives and new employee orientation.  Help write employee manual covering issues including disciplinary procedures, code of conduct, FMLA policy and benefit information.  Processed all I9 forms, E-verify, Worker’s Compensation, Wage verification and Child Support.  Revised some job descriptions and interviewed employees to construct an accurate picture of the duties and skills required for each position, extensive telephone work and problem solving, Prepare weekly reports. Show less

    • United States
    • Retail
    • Benefits Speialist
      • Nov 1999 - Aug 2006

      Promoted to fulfill a broad range of HR functions, including training new hire employees, administering benefits, managing HR records. Resolved conflicts between employees and insurance carriers and performed some exit interviews. Worked close with Supervisors, Directors and Insurance Carriers. Key Results:  Trained new hire employees  Administered and approved Family Medical Leave of Absence (FMLA), kept accurate record of time used.  Processed health benefits, short and long term disability, death claims and worker’s compensation claims.  Attended seminars and training classes for FMLA and ADA.  Extensive telephone work and problem solving.  Show less

Education

  • Dominion Business College
    No, Business Management
    1993 - 1994
  • William Fleming HIgh School
    Diploma, General Studies
    1975 - 1977

Community

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