Experience

Apex Healthcare Systems

• United States
• Health, Wellness & Fitness
• 1 - 100 Employee

• Help Desk Specialist

  • Jan 2014 - Present

  Remote helpdesk specialist for nursing homes/rehab centers Remote helpdesk specialist for nursing homes/rehab centers



Daffys

• United States

• Systems Administrator

  • May 2012 - Nov 2012

  Provide support for an extensive network for a retail clothing chain of 19 stores, warehouse and corporate headquarters. Maintained Servers and PCs – Hardware and software Updated IT documentation and managed tape backups and offsite storage Provide support for an extensive network for a retail clothing chain of 19 stores, warehouse and corporate headquarters. Maintained Servers and PCs – Hardware and software Updated IT documentation and managed tape backups and offsite storage



Community Medical & Dental Care

• Hospitals and Health Care
• 1 - 100 Employee

• Network Admin

  • Jan 2008 - Jan 2011

  Responsible for maintaining the entire network for 2 medical clinics including all help desk functions, communications and surveillance systems Implemented Practice Management pre-EMR – project manager in charge of coordination & training Installed new software with system configurations, and maintained network through Active Directory Purchased equipment and integrated into network; consulted with outside providers Responsible for maintaining the entire network for 2 medical clinics including all help desk functions, communications and surveillance systems Implemented Practice Management pre-EMR – project manager in charge of coordination & training Installed new software with system configurations, and maintained network through Active Directory Purchased equipment and integrated into network; consulted with outside providers



Active Digital Solutions

• United Kingdom
• Software Development

• Network Admin

  • Jan 2005 - Jan 2007

  Installed and configured Kyocera multifunction copiers in wireless networks for diverse client offices and provided support for all networking issues. Administered network and provided troubleshooting for software/hardware issues at headquarters Printer language scripting for advanced form creation and data integration Installed and configured Kyocera multifunction copiers in wireless networks for diverse client offices and provided support for all networking issues. Administered network and provided troubleshooting for software/hardware issues at headquarters Printer language scripting for advanced form creation and data integration



Computer Doctors

• Information Technology & Services
• 1 - 100 Employee

• Owner of Small Business

  • Jan 2002 - Jan 2005

  Installed and repaired computers for small businesses and private individuals. Extensive troubleshooting including upgrades and virus cleansing Provided training in effective computer operation and applications Installed and repaired computers for small businesses and private individuals. Extensive troubleshooting including upgrades and virus cleansing Provided training in effective computer operation and applications



HyperTech Solutions

• Business Consulting and Services
• 1 - 100 Employee

• Network Admin

  • Jan 1999 - Jan 2002

  Fully responsible for office and network infrastructure of a high-tech consulting firm LAN administration, server backup & restoration Purchased & configured hardware and software for workstations, laptops, and printers Fully responsible for office and network infrastructure of a high-tech consulting firm LAN administration, server backup & restoration Purchased & configured hardware and software for workstations, laptops, and printers