Experience

Digital Space

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• Account Manager

  • Jan 2022 - Present

• Customer Success Lead

  • Jun 2021 - Jan 2022



Champions UK plc

• United Kingdom
• Professional Services
• 100 - 200 Employee

• Corporate Partnerships Manager

  • Mar 2019 - Jun 2021

• Senior Account Manager

  • Nov 2017 - Jun 2021

  Champions (UK) plc is an award-winning, family-run brand agency that challenges conventional groupthink. We know it’s people and relationships that make the difference. Now in our 16th year and with a string of national awards to our name, we’re among the UK’s leading full-service brand agencies, with a deep well of experience and knowhow.We blend outcome-driven services across ten key areas – Digital, PR, Marketing, Creative, Advertising, Web, Events, Media, Publishing and Talent Management.That gives us the agility to target end-users through a range of platforms and channels, and, ultimately, to focus on delivering results on your terms.That makes us a break from the industry norm. Atomised agencies tend to occupy their own niches and, by their very nature, restrict their view and limit the tools at their disposal. Champions (UK) plc has a broader vision.We’re a family-run business, so we put people at the centre of everything we do and work to build long-term relationships with our clients. We become part of your team. You become a member of our extended family.And it works. We’re proud to say we continue to help a range of high quality brands, many of which have been with Champions (UK) plc for almost a decade.In this industry, that’s not exactly normal - but then neither are we.2011 - Daily Telegraph ‘1000: Britain’s Brightest Businesses’2012 - The Sunday Times ‘Fast Track 100’2013 - London Stock Exchange Group ‘1000 Companies to Inspire Britain’2014 - ‘Santander Breakthrough 50 Awards Working In Partnership with smarta’2014 – MD Matthew Hayes - haysmacintyre Top Gun at The Young Guns Awards2016 - MD Matthew Hayes - Ernst & Young Entrepreneur of the Year Awards finalist Show less



Travail Education

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Managing Consultant

  • Mar 2017 - Nov 2017

  Travail Education specialise in servicing Primary, Secondary and SEN Schools across 3 counties; Lincolnshire, Nottinghamshire and Cambridgeshire in 2011. Travail Education is dedicated to high level professional service to both schools and teachers, offering an open honest service coupled with a friendly and factual approach. We are renowned for our excellent marketing of teachers into their local areas. Travail Education offers an out of hours service to schools and teachers and they are contactable every day from 7am through until 10pm. We also offer a Saturday AM appointment service to those teachers that are unable to register during the working week. Show less



The Creative Movement - (Creative, Digital and Marketing Recruitment)

• United Kingdom
• Staffing and Recruiting

• Recruitment Consultant

  • Sep 2015 - Dec 2016

  Specialist recruitment agency specifically formed to match creative, digital and communications talent with the right company. Day-to-day management, marketing and development of the business alongside my two Directors. Our services include: Freelance, permanent and contract positions. Managing a portfolio of clients including retail design, digital and integrated agencies as well as PR & marketing agencies and in-house studios. Responsibilities include: • Be a point of contact for clients and candidates • Registering candidates and setting up candidate files via the database • Set up client files database • Track job progress keeping candidate files up-to-date • Interviewing candidates to ascertain suitability for registration and opportunities • Reviewing CV/portfolios and advising (where necessary) • Writing job advertisements & posting to relevant job boards and TCM website • Using TCM CMS system to highlight latest jobs • Sourcing and writing content for Social Media channels such as Twitter, Facebook, LinkedIn & Google+ • Using Social Media management tools such as Hootsuite • General administration duties, answering phone and email enquiries • Making travel arrangements • Preparing for and participating in meetings in the UK office and NL office (when required) • Attending business networking events with the Director(s) • Competitor research and analysis • Advertising research and analysis • Assisting with marketing activities when required Show less



A.L.Marketing Communications Ltd

• Old Hatfield, Hertfordshire

• Senior Account Manager

  • Jul 2007 - Mar 2009

  Senior Account Manager for Advertising and Marketing Agency. Strong, tight team of marketing strategists, project managers and creative thinkers and one of the most experienced and effective shopping centre and destination marketing agencies. Provided research, marketing, advertising, design and promotional support for a wide portfolio of clients in the UK. Responsibilities • Advising retail clients on innovative and strategic marketing campaigns • Organising promotional events to maximise footfall and customer spending • Setting and managing clients advertising budgets • Devising and executing ‘on-point’ marketing material • Liaising and working alongside members of the creative studio to fulfil client brief Achievements • Consistently over achieved on revenue targets for Company profit • Excelled in maintaining customer relations within an Agency environment • Exceeded client expectations and was instrumental in maintaining client loyalty • Maintained a consistently high level of administration Show less



Parcelnet - Otto UK (www.hermes-europe.co.uk)

• Northern Ireland

• Project Manager

  • Jul 2006 - Jul 2007

  I was headhunted for Parcelnet to implement the Next Directory courier facility in Northern Ireland. This position involved a mass recruitment drive of over 100 courier rounds in N.I. Responsibilities • Instrumental in the launch of the Next Directory Courier service in Northern Ireland • Sole responsibility for the recruitment and implantation of courier rounds in N.I. • Selection and training of brand new couriers • Managing teams of people and supporting team colleagues • Maintaining and exceeding daily targets Show less



PAB Studios Ltd

• Wakefield, West Yorkshire

• Account Manager

  • Jan 2002 - Jan 2006

  Day to day responsibilities • To ensure the smooth running of motors/retail clients advertising campaigns • Devising and initiating successful marketing campaigns • Managing and maintaining clients advertising budgets • Planning extensive media schedules • Presenting to high level management • Maintaining high levels of admin and time keeping • Promoting TV, radio and press advertising Day to day responsibilities • To ensure the smooth running of motors/retail clients advertising campaigns • Devising and initiating successful marketing campaigns • Managing and maintaining clients advertising budgets • Planning extensive media schedules • Presenting to high level management • Maintaining high levels of admin and time keeping • Promoting TV, radio and press advertising



Virgin Atlantic

• United Kingdom
• Airlines and Aviation
• 700 & Above Employee

• Cabin Crew

  • Jan 1999 - Nov 2000

  My role as an air cabin crew member was to provide excellent customer service to passengers while ensuring their comfort and safety throughout the flight. I was trained to deal with security and emergency situations which may arise and can administer first aid to passengers. My role as an air cabin crew member was to provide excellent customer service to passengers while ensuring their comfort and safety throughout the flight. I was trained to deal with security and emergency situations which may arise and can administer first aid to passengers.



Jordans Motor Village

• Sales Executive

  • 1998 - 1999

  Sales Executive new and used cars. Fiat and Alfa Romeo. Sales Executive new and used cars. Fiat and Alfa Romeo.