Experience

HESTIA HOUSING & SUPPORT

• Hospitals and Health Care
• 1 - 100 Employee

• Outreach Advocate – Modern Slavery Response Team

  • Jan 2023 - Present

  • Provide pro-active service and advice to your clients (i.e. potential victims of trafficking in the National Referral Mechanism (NRM) to keep them and their dependents safe • Advocate on behalf of clients to ensure access to ECAT* rights and help them navigate through the NRM* • Identify and assess any risks; & put in place appropriate safeguarding measures in response to these risks • Provide pro-active service and advice to your clients (i.e. potential victims of trafficking in the National Referral Mechanism (NRM) to keep them and their dependents safe • Advocate on behalf of clients to ensure access to ECAT* rights and help them navigate through the NRM* • Identify and assess any risks; & put in place appropriate safeguarding measures in response to these risks



The Salvation Army

• United States
• Non-profit Organizations
• 700 & Above Employee

• Specialist Support Worker/ Anti-Trafficking and Modern Slavery Worker

  • Sep 2022 - Nov 2022

  • Provided a high-quality frontline service to victims of trafficking, including sexual exploitation, domestic servitude forced labour and other forms of human trafficking • Delivering a service to those at highest risk as well as working within a multi-agency framework working with the Home Office, police, medical practitioners, local authority and housing. • Advocate for high-risk service users with agencies who can help to address the abuse • Meeting KPIs and managing a high case load ensuring each Service User receives services appropriate to their individual needs • Developing individual support plans to meet individual risks the client faces. • Support Service Users through the CJS and/or Immigration Service, explaining the procedures and their role and rights within that system. Show less



CAMDEN CITIZENS ADVICE BUREAUX SERVICE

• United Kingdom
• Legal Services
• 1 - 100 Employee

• Adviceline Assessor

  • Aug 2022 - Sep 2022



The A21 Campaign

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Rescue Outreach

  • Jul 2018 - Aug 2022

  • Keeping up to date on changes in legislation in the UK concerning human trafficking and modern-day slavery • Creating packs to educate the public on human trafficking • Managing all A21 UK social media platforms • Sticking to a tight posting and creation of content schedules • Creating and managing contests in promotion for our global events • Researching and fact-checking articles to share on modern-day slavery • Keeping up to date on changes in legislation in the UK concerning human trafficking and modern-day slavery • Creating packs to educate the public on human trafficking • Managing all A21 UK social media platforms • Sticking to a tight posting and creation of content schedules • Creating and managing contests in promotion for our global events • Researching and fact-checking articles to share on modern-day slavery



Inditex

• Spain
• Retail
• 700 & Above Employee

• Cashier

  • Sep 2021 - Jan 2022

  • Ensuring top customer service • Speed and efficiency • Ability to manage till lines and off floor tasks • Time management • Ensuring top customer service • Speed and efficiency • Ability to manage till lines and off floor tasks • Time management



Sala Coffee London

• London, England, United Kingdom

• Barista

  • Oct 2019 - Jan 2020

  • Precision for quality control • Ensuring top customer service while multitasking • Speed and efficiency • Ability to build upon skills acquired from other jobs • Precision for quality control • Ensuring top customer service while multitasking • Speed and efficiency • Ability to build upon skills acquired from other jobs



iCare Revolution: Coffee Bar

• London, England, United Kingdom

• Manager

  • Mar 2015 - Jan 2020

  • Hiring and training youth • Organizing the department • Training new volunteers • Maintaining records • Supporting the management team to achieve logistic goals for the coffee bar • Ensuring all service areas are staffed and well managed • Maximizing sales through excellent customer service • Hiring and training youth • Organizing the department • Training new volunteers • Maintaining records • Supporting the management team to achieve logistic goals for the coffee bar • Ensuring all service areas are staffed and well managed • Maximizing sales through excellent customer service



HILLSONG CHURCH LONDON

• United Kingdom
• Civic and Social Organizations
• 1 - 100 Employee

• Voluntary Youth Worker

  • Jan 2014 - Sep 2018

  • Recruiting, training & supervising volunteers • Planning weekly youth programs • Managing projects • Working with the youth’s parents i.e. informing them of their child’s progress and needs • Assisting in raising funds for events • DBS checked and trained • Recruiting, training & supervising volunteers • Planning weekly youth programs • Managing projects • Working with the youth’s parents i.e. informing them of their child’s progress and needs • Assisting in raising funds for events • DBS checked and trained



TOPSHOP TOPMAN

• United Kingdom
• Retail Apparel and Fashion
• 700 & Above Employee

• Team Leader

  • Oct 2016 - Aug 2017

  • Supporting the management team to achieve the department's logistic goals for the store i.e. Delivery being processed in time • Ensuring all service areas are staffed and well managed • Maximizing sales through excellent customer service • Assisting the management team in the organization of promotional events • Organizing the daily Rota for the department • Supporting the management team to achieve logistic goals for the store • Supporting the management team to achieve the department's logistic goals for the store i.e. Delivery being processed in time • Ensuring all service areas are staffed and well managed • Maximizing sales through excellent customer service • Assisting the management team in the organization of promotional events • Organizing the daily Rota for the department • Supporting the management team to achieve logistic goals for the store



Youth Project International

• London, England, United Kingdom

• Office Administrator

  • Aug 2016 - Oct 2016

  • Compiled contact lists of buyers & clientele • Created & updated databases • Managing social media outlets • Assisting in the organizations of fund-raising events • Assisting in presentations to clients • Arranging meetings with existing and potential clients • Compiled contact lists of buyers & clientele • Created & updated databases • Managing social media outlets • Assisting in the organizations of fund-raising events • Assisting in presentations to clients • Arranging meetings with existing and potential clients



Knight Solicitors

• London, England, United Kingdom

• Work Experience

  • Mar 2010 - Mar 2010

  • Managed confidential documents • Created & organised cases • scheduled appointments • Signed & sorted deliveries • Communicated with clients • Proof-reading documents • Managed confidential documents • Created & organised cases • scheduled appointments • Signed & sorted deliveries • Communicated with clients • Proof-reading documents