Joanne Capano

Director, Member Engagement at Food, Health & Consumer Products of Canada FHCP
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Contact Information
us****@****om
(386) 825-5501
Location
CA

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Experience

    • Canada
    • Manufacturing
    • 1 - 100 Employee
    • Director, Member Engagement
      • Apr 2023 - Present

    • Manager, Member Engagement
      • Oct 2019 - Apr 2023

      Contributing to and supporting the association strategy through the development and implementation of a member engagement plan. Create opportunities and programs to deliver member benefits, ensuring member satisfaction, retention and growth.

    • Canada
    • Human Resources Services
    • 200 - 300 Employee
    • Communications Consultant
      • 2018 - 2019

      Communicated multi-level Human Resource programs that were strategically designed to engage employees and achieve measurable improvements in business performance for national organizations across all industries. Communicated multi-level Human Resource programs that were strategically designed to engage employees and achieve measurable improvements in business performance for national organizations across all industries.

    • Canada
    • Non-profit Organizations
    • 1 - 100 Employee
    • Manager, Member Engagement
      • 2016 - 2018

      Assumed primary responsibility for membership retention and engagement. Designed, implemented, and evaluated high-performance targeted and cultivation strategies to retain members. Worked collaboratively across all departments to align organizational activities with membership-related goals.

    • Events & Education Specialist
      • 2015 - 2016

      Developed and implemented events to support member objectives for lead generation and education.

    • Educational Sales and Web Content Development Writer (contract)
      • 2014 - 2015

      Developed web content material for partners to increase online visibility and increase sales. Researched educational opportunities across Ontario and secured partnerships and liaised with educational boards, council members and teachers to provide information about educational workshops, field trips and outings for students Developed web content material for partners to increase online visibility and increase sales. Researched educational opportunities across Ontario and secured partnerships and liaised with educational boards, council members and teachers to provide information about educational workshops, field trips and outings for students

  • EC Advance Ltd
    • Mississauga, Ontario, Canada
    • Communications Specialist
      • 2007 - 2014

      Created communications material to represent the company’s products and services to clients and prospects. Maintained and ensured timely execution of product updates to clients through strategic communications and multi-level awareness campaigns while enhancing corporate messaging and brand. Created communications material to represent the company’s products and services to clients and prospects. Maintained and ensured timely execution of product updates to clients through strategic communications and multi-level awareness campaigns while enhancing corporate messaging and brand.

  • Independent Communications/Public Relations Writer
    • Indepent Communications/Public Relations Writer
    • Communications/Public Relations Writer
      • 1999 - 2006

      Developed communications material for clients such as brochures, websites, RFPs, grant proposals, sales sheets, newsletters etc. Developed communications material for clients such as brochures, websites, RFPs, grant proposals, sales sheets, newsletters etc.

    • Canada
    • Banking
    • 700 & Above Employee
    • Internal Communications Writer (Contract)
      • 1998 - 1999

      Researched, wrote and produced monthly internal newsletter distributed to all employees at national office. Researched, wrote and produced monthly internal newsletter distributed to all employees at national office.

Education

  • University of Toronto School of Continuing Studies
    Post Graduate Strategic Copywriting Certificate
  • Humber College
    Post Graduate Public Relations Certificate
  • University of Toronto
    Bachelor of Arts (Honours), French and English Language and Literature

Community

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