Joanne Capano
Director, Member Engagement at Food, Health & Consumer Products of Canada FHCP- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Experience
-
Food, Health & Consumer Products of Canada FHCP
-
Canada
-
Manufacturing
-
1 - 100 Employee
-
Director, Member Engagement
-
Apr 2023 - Present
-
-
Manager, Member Engagement
-
Oct 2019 - Apr 2023
Contributing to and supporting the association strategy through the development and implementation of a member engagement plan. Create opportunities and programs to deliver member benefits, ensuring member satisfaction, retention and growth.
-
-
-
Mercer Canada
-
Canada
-
Human Resources Services
-
200 - 300 Employee
-
Communications Consultant
-
2018 - 2019
Communicated multi-level Human Resource programs that were strategically designed to engage employees and achieve measurable improvements in business performance for national organizations across all industries. Communicated multi-level Human Resource programs that were strategically designed to engage employees and achieve measurable improvements in business performance for national organizations across all industries.
-
-
-
Canadian Franchise Association
-
Canada
-
Non-profit Organizations
-
1 - 100 Employee
-
Manager, Member Engagement
-
2016 - 2018
Assumed primary responsibility for membership retention and engagement. Designed, implemented, and evaluated high-performance targeted and cultivation strategies to retain members. Worked collaboratively across all departments to align organizational activities with membership-related goals.
-
-
Events & Education Specialist
-
2015 - 2016
Developed and implemented events to support member objectives for lead generation and education.
-
-
-
Schoolshows.ca
-
Toronto
-
Educational Sales and Web Content Development Writer (contract)
-
2014 - 2015
Developed web content material for partners to increase online visibility and increase sales. Researched educational opportunities across Ontario and secured partnerships and liaised with educational boards, council members and teachers to provide information about educational workshops, field trips and outings for students Developed web content material for partners to increase online visibility and increase sales. Researched educational opportunities across Ontario and secured partnerships and liaised with educational boards, council members and teachers to provide information about educational workshops, field trips and outings for students
-
-
-
EC Advance Ltd
-
Mississauga, Ontario, Canada
-
Communications Specialist
-
2007 - 2014
Created communications material to represent the company’s products and services to clients and prospects. Maintained and ensured timely execution of product updates to clients through strategic communications and multi-level awareness campaigns while enhancing corporate messaging and brand. Created communications material to represent the company’s products and services to clients and prospects. Maintained and ensured timely execution of product updates to clients through strategic communications and multi-level awareness campaigns while enhancing corporate messaging and brand.
-
-
-
Independent Communications/Public Relations Writer
-
Indepent Communications/Public Relations Writer
-
Communications/Public Relations Writer
-
1999 - 2006
Developed communications material for clients such as brochures, websites, RFPs, grant proposals, sales sheets, newsletters etc. Developed communications material for clients such as brochures, websites, RFPs, grant proposals, sales sheets, newsletters etc.
-
-
-
RBC
-
Canada
-
Banking
-
700 & Above Employee
-
Internal Communications Writer (Contract)
-
1998 - 1999
Researched, wrote and produced monthly internal newsletter distributed to all employees at national office. Researched, wrote and produced monthly internal newsletter distributed to all employees at national office.
-
-
Education
-
University of Toronto School of Continuing Studies
Post Graduate Strategic Copywriting Certificate -
Humber College
Post Graduate Public Relations Certificate -
University of Toronto
Bachelor of Arts (Honours), French and English Language and Literature