Joanna Zhang

Program Manager at JUNO Strategy + Design
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Contact Information
Location
Brooklyn, New York, United States, US
Languages
  • English Native or bilingual proficiency
  • Mandarin and Shanghai dialect Chinese (verbal) Limited working proficiency

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Experience

    • United States
    • Design Services
    • 1 - 100 Employee
    • Program Manager
      • Oct 2022 - Present

      Manage projects in healthcare and education --overseeing multiple client timelines and teams of consultants. Manage projects in healthcare and education --overseeing multiple client timelines and teams of consultants.

    • Denmark
    • Business Consulting and Services
    • 1 - 100 Employee
    • Manager | Senior Consultant | Consultant
      • Sep 2017 - Jul 2022

      Responsibilities: User experience research and project management for strategy and innovation projects, ethnographic and user research, data synthesis & analysis Focus areas include: Technology, Education, Social impact Responsibilities: User experience research and project management for strategy and innovation projects, ethnographic and user research, data synthesis & analysis Focus areas include: Technology, Education, Social impact

    • Entertainment Providers
    • 1 - 100 Employee
    • Server
      • 2015 - 2021

      Serving in various restaurants part-time on-and-off including Dimes, Soho House, Bodega Negra and Cassette. Serving in various restaurants part-time on-and-off including Dimes, Soho House, Bodega Negra and Cassette.

    • User Experience Researcher, Designer & Producer
      • May 2014 - Aug 2017

      Consulting for education and architectural design studio: working with stakeholders to design the best conditions for learning in their community. • Ethnography, research and synthesis • Co-facilitate workshops with stakeholders across the U.S. • Information design, photography, graphic communication • Project manage series of international "learning expeditions" Consulting for education and architectural design studio: working with stakeholders to design the best conditions for learning in their community. • Ethnography, research and synthesis • Co-facilitate workshops with stakeholders across the U.S. • Information design, photography, graphic communication • Project manage series of international "learning expeditions"

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Creative Lead
      • Jan 2014 - Jan 2016

      Developed and managed design, branding and media for several public health campaigns addressing racial, social and geographic health inequalities (social determinants of health). Interviewed communities to identify barriers for underserved communities to access care and treatment Developed and managed design, branding and media for several public health campaigns addressing racial, social and geographic health inequalities (social determinants of health). Interviewed communities to identify barriers for underserved communities to access care and treatment

    • United States
    • Higher Education
    • 700 & Above Employee
    • Special Events & Exhibits Planning Lead
      • Jan 2010 - Jun 2014

      •Spearheaded year-long themed exhibitions and events from concept to display for the Brown Science Center

    • Writing Fellow
      • Sep 2010 - May 2014

      • Oversaw undergraduate and graduate student writing with one-on-one editorial assistance via selective Writing Fellows Program• As head fellow, led a team of writing fellows and served as faculty liaison

    • Writer and Photographer
      • Oct 2009 - May 2010

      • Wrote stories and photographed for the University's official (non-student) news outlet (Today at Brown, through the University Communications Department)

    • United States
    • Design Services
    • 700 & Above Employee
    • Third Teacher Plus+ Fellow
      • 2013 - 2014

      Education architectural design studio focusing on creating the ideal conditions for learning for specific communities. • Ethnography, research and synthesis • Co-facilitated workshops with various stakeholders, working on-site with schools across the U.S. Education architectural design studio focusing on creating the ideal conditions for learning for specific communities. • Ethnography, research and synthesis • Co-facilitated workshops with various stakeholders, working on-site with schools across the U.S.

    • Outreach Coordinator and Designer
      • 2013 - 2014

      • Spearheaded public health campaign with Dr. Phil Chan and the RI Dept of Health to support the state’s only free STI, HIV/AIDS clinic --specifically reaching MSM and underserved populations • Researched behaviors in online dating and "hook-up" platforms with the intention of uncovering potential public health interventions and partnerships • Identified barriers for underserved communities to access care and treatment • Managed volunteers • Transitioned into new position at the Rhode Island Institute of Public Health as it encompassed these campaigns Show less

    • United States
    • Technology, Information and Internet
    • Coordinator and Debate Coach
      • Jun 2011 - May 2013

      • Co-managed non-profit debate league that engages over 150 high school students at 13 under-resourced urban high schools to enhance academic agency/outcomes, leadership, and civic engagement • Coached and mentored team of ~20 high school students • Helped oversee team of 20-30 volunteers • Co-managed non-profit debate league that engages over 150 high school students at 13 under-resourced urban high schools to enhance academic agency/outcomes, leadership, and civic engagement • Coached and mentored team of ~20 high school students • Helped oversee team of 20-30 volunteers

    • Head of Media and Public Relations, Head of Speakers
      • Jan 2010 - Dec 2012

      • Co-developed and implemented media and PR campaign for Brown and RISD’s largest student-run conference to “build a global community of socially conscious and passionate innovators," bringing in over 1,000 attendees and selling out the conference. • Responsible for speakers in 2012 • Co-developed and implemented media and PR campaign for Brown and RISD’s largest student-run conference to “build a global community of socially conscious and passionate innovators," bringing in over 1,000 attendees and selling out the conference. • Responsible for speakers in 2012

    • United States
    • Government Administration
    • 700 & Above Employee
    • Office of Digital Strategy Intern: Obama Administration
      • Jan 2012 - May 2012

      • Developed, wrote and organized content for WhiteHouse.gov, LetsMove.gov and relevant microblogs reaching a monthly combined audience of nearly 3.5 million people • Compiled web analytics and trends daily for senior White House Executive Office staff • Major projects: designed White House YouTube background, assisted with: State of the Union livestream (including Q&A), the transition to Facebook Timeline, White House Google Art launch, numerous engagement events bringing citizens into the White House via Twitter and other social media platforms Show less

    • United States
    • Writing and Editing
    • 1 - 100 Employee
    • Science Editor, Design Editor
      • Nov 2009 - May 2011
    • China
    • Media Production
    • 1 - 100 Employee
    • Editorial Intern
      • 2011 - 2011

      • Wrote/produced feature stories for one of the highest circulating English-language magazines in China, both print and online -- including a cover story • Interviewed and conducted field research in English and Mandarin, as well as taking photos • Managed and organized cityweekend.com.cn online content management system (CMS) • Wrote/produced feature stories for one of the highest circulating English-language magazines in China, both print and online -- including a cover story • Interviewed and conducted field research in English and Mandarin, as well as taking photos • Managed and organized cityweekend.com.cn online content management system (CMS)

Education

  • Brown University
    B.A.
  • Rhode Island School of Design

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