Joanna Ramos, M.S.

Customer Experience Manager at Sound Agriculture
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Contact Information
us****@****om
(386) 825-5501
Location
Des Moines, Iowa, United States, US

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Credentials

  • A2E Essentials
    McKinsey & Company
    Apr, 2022
    - Nov, 2024
  • Monday.com Product Badge
    monday.com
    Mar, 2022
    - Nov, 2024
  • Project Management Foundations
    Project Management Institute
    Jan, 2022
    - Nov, 2024
  • Agronomy Essentials
    Corteva Agriscience
    Sep, 2021
    - Nov, 2024

Experience

    • United States
    • Agriculture, Construction, Mining Machinery Manufacturing
    • 100 - 200 Employee
    • Customer Experience Manager
      • Jul 2022 - Present

      At Sound Agriculture, we believe our food system can nourish consumers, farming communities, and the planet. Through a deeper understanding of plant and microbial biology, we are leveraging the natural power of plants to make agriculture more agile and resilient. Our work focuses on developing nutrient efficiency products and modernizing plant breeding to improve the way we farm and the food we eat. Sound is a Series C startup funded by leading investors in food and agriculture such as Leaps by Bayer, Northpond Ventures, S2G Ventures, Fall Line Capital, Cultivian Sandbox Ventures, Cavallo Ventures and Syngenta Group Ventures.

    • United States
    • Farming
    • 700 & Above Employee
    • Delivery Lead - Biotech Operations
      • Mar 2022 - Jul 2022

    • Senior Customer Success Manager (Granular)
      • Feb 2021 - Mar 2022

    • Customer Success Manager (Granular)
      • May 2019 - Feb 2021

    • Digital Marketing Consultant
      • Mar 2017 - Nov 2019

      Entrepreneurial venture providing targeted marketing solutions, comprehensive performance reporting, and strategic guidance to small and medium sized businesses to expand reach and increase revenues Entrepreneurial venture providing targeted marketing solutions, comprehensive performance reporting, and strategic guidance to small and medium sized businesses to expand reach and increase revenues

    • United States
    • Software Development
    • 1 - 100 Employee
    • Marketing Director
      • Jul 2018 - Apr 2019

      AgriSync makes cloud-based software for mobile collaboration and customer support in agriculture. AgriSync helps OEMs and distributors serving farmers easily see, solve, and track support issues and proactively educate their customers on any device. With AgriSync, experts deliver better service to their farmer customers at a fraction of the cost while helping farmers maximize uptime and accelerate their adoption of essential innovations.

    • Digital Marketing Consultant
      • Jul 2017 - Jul 2018

    • Food and Beverage Manufacturing
    • Customer Excellence Manager
      • Feb 2016 - Mar 2017

      The Poultry Exchange is an online marketplace facilitating wholesale chicken meat transactions for buyers and sellers on the spot market. The Poultry Exchange is an online marketplace facilitating wholesale chicken meat transactions for buyers and sellers on the spot market.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Communications, Office of the Chancellor
      • Mar 2016 - May 2016

      The Texas Tech University System is one of the top public university systems in the nation and is a dynamic force in higher education. The TTU System consists of four component institutions and operates at multiple campuses and academic sites across the state and globe: Texas Tech University, Texas Tech University Health Sciences Center, Angelo State University, and Texas Tech University Health Sciences Center El Paso.

    • Graduate Research and Teaching Assistant
      • Jan 2015 - May 2016

      Texas Tech University's Department of Agricultural Education and Communications is ranked as the best program of its kind in the nation. I was awarded a graduate research and teaching assistantship to complete my Master's studies in this department.

    • Financial Services
    • 700 & Above Employee
    • Crop Insurance Intern
      • May 2014 - Aug 2014

      Farm Credit Mid-America is an agricultural lending cooperative. As one of the largest associations within the Farm Credit System, FCMA serves more than 100,000 customers throughout Indiana, Ohio, Kentucky and Tennessee. Farm Credit Mid-America is an agricultural lending cooperative. As one of the largest associations within the Farm Credit System, FCMA serves more than 100,000 customers throughout Indiana, Ohio, Kentucky and Tennessee.

    • Legislative Offices
    • 700 & Above Employee
    • Intern, Senator Thad Cochran of Mississippi
      • Sep 2013 - Dec 2013

      I served the office of the Minority Leader on the Agriculture Committee during the 2014 Farm Bill construction. I represented the Senator in briefings, aided the Chief Economists, and corresponded with constituents. I served the office of the Minority Leader on the Agriculture Committee during the 2014 Farm Bill construction. I represented the Senator in briefings, aided the Chief Economists, and corresponded with constituents.

    • Financial Services
    • 700 & Above Employee
    • Financial Services Officer Intern
      • May 2013 - Aug 2013

      During this sales and marketing focused internship, I was responsible for strategizing, planning, and implementing a targeted marketing campaign to bring in high value rural consumer loans. The campaign experienced near immediate results in excess of one million dollars in new money. Relationships cultivated through the campaign continue to bring in new money. During this sales and marketing focused internship, I was responsible for strategizing, planning, and implementing a targeted marketing campaign to bring in high value rural consumer loans. The campaign experienced near immediate results in excess of one million dollars in new money. Relationships cultivated through the campaign continue to bring in new money.

Education

  • Mississippi State University
    Bachelor of Science (B.S.), Agribusiness Management, Minor in Economics
    2011 - 2014
  • Texas Tech University
    Master of Science (M.S.), Agricultural Communication/Journalism
    2015 - 2016

Community

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