Joanna Miller

Director, Programs at Blue Circle Leadership
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Contact Information
Location
Asheville, North Carolina, United States, US
Languages
  • Spanish Full professional proficiency
  • English Native or bilingual proficiency

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Credentials

  • Wilderness Emergency Medicine
    Stonehearth Open Learning Opportunities at the Nantahala Outdoor Center
    Aug, 2015
    - Sep, 2024

Experience

    • United States
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Director, Programs
      • Mar 2018 - Present

      - Management of corporate participants in a virtual leadership and training program- Client Relations Support- Data analysis and reporting of training groups- Assistance in program design and research - Management of corporate participants in a virtual leadership and training program- Client Relations Support- Data analysis and reporting of training groups- Assistance in program design and research

    • United States
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Special Events Contractor
      • Mar 2018 - Jun 2018

      Coordinate, Manage, and Execute the Annual Benefit Gala at the Asheville Art Museum.

    • Membership and Events Manager
      • Mar 2016 - Mar 2018

      Manage Museum Membership ProgramDevelop Membership during the transition while the Museum is under constructionDevelop the New Membership program to be rolled out upon the reopening of the new museum.Secure and Coordinate Event Rentals within available venue spacesData input of all financial and in-kind donations with appropriate follow up calls and lettersVolunteer Management during events and at the MuseumCoordinate, Plan and Execute Annual Fundraising Events, some of which earning over $190,000 for the MuseumSupport Development Team on fundraising efforts including a Spring and Fall AppealFacilitate the Membership and Development Taskforce Committee, composed of Trustees and specific Museum supporters.Manage Development Intern and other volunteers as availableRun Collectors' Circle Group that helps to increase acquisitions for the Museum and includes a minimum of 3 yearly events.

    • Cohort Management Specialist
      • Mar 2016 - Dec 2016

      Management of Data transcription and processingFacilitate easy communication between cohort and presenters Management of Data transcription and processingFacilitate easy communication between cohort and presenters

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Event Coordinator
      • Mar 2015 - Feb 2016

      Event Management - budget, logistics, committees, event sponsorships, marketingVolunteer Triage ManagementDonations and Collection Drives ManagementManage Young Professional's NetworkManage and Support Third Part Event RequestsMaintain Speaker request database and coordinate agency speakers for local businesses/eventsParticipate in outreach activities and speaking engagementsWrite/Manage multiple grants

    • Bilingual Victim Advocate
      • May 2012 - Mar 2015

      Crisis InterventionAccompany clients to court or in hospitalSupport Children's Advocacy center by providing information to parents of children that have been sexual and/or physically abused.Facilitate support group for adult survivors of sexual assaultSite Supervisor to Advocacy internHelp train new Rape Crisis CompanionsMonthly on-call shifts for the hotline and hospital accompanimentRespond to hotline calls on the Rape Crisis hotlineOrganize activities for Support Group members

    • United States
    • Non-profit Organizations
    • 100 - 200 Employee
    • Interpreter/Translator
      • Mar 2013 - Mar 2013

      Provided Spanish/ English interpretation and translation for the second year to a group of 5 undergraduate research assistants and 2 supervising engineers as they returned to finish 5-year septic system installation project for a community of 28 homes. Collaborated with student Interpreter in coordinating community meetings and logistics for supplies and transportation.Compiled a list of most commonly used Spanish to English terms in regards to Septic System Project for future use.Acted as liaison between community and UMaine team to direct manual labor, train members of community group in operations and maintenance of the septic system and explain septic system design and function to relevant parties including the local Mayor’s office.

    • On-call Advocate
      • Nov 2012 - Feb 2013

      Provide services over the phone and in-person to victims of domestic violenceProvide information of services provided by project Fill out optional assessment for victims to be used by law enforcement and the court system if necessaryAssist volunteers with questions related to interactions with victims in the hospital Provide services over the phone and in-person to victims of domestic violenceProvide information of services provided by project Fill out optional assessment for victims to be used by law enforcement and the court system if necessaryAssist volunteers with questions related to interactions with victims in the hospital

    • Interpreter/Translator
      • Mar 2012 - Mar 2012

      Provided Spanish/ English interpretation and translation for a group of 5 undergraduate research assistants and 3 supervising engineers as they finished 5-year septic system installation project for a community of 28 homes. Collaborated with other Interpreter in coordinating community meetings and logistics for supplies and transportation.Acted as liaison between community and UMaine team to direct manual labor and explain septic system design and function. Provided Spanish/ English interpretation and translation for a group of 5 undergraduate research assistants and 3 supervising engineers as they finished 5-year septic system installation project for a community of 28 homes. Collaborated with other Interpreter in coordinating community meetings and logistics for supplies and transportation.Acted as liaison between community and UMaine team to direct manual labor and explain septic system design and function.

    • Paralegal and Bilingual Outreach Worker
      • Oct 2011 - Feb 2012

      Provide integral support for the office's on-going litigation through document research, analysis of numerical data, and use of investigative and organizational skillsTranslate and review documents using legal terminology in both Spanish and EnglishMeet regularly and communicate effectively with farmworkers in southern Georgia (many recent immigrants) to investigate workers’ complaints of wage and housing violations and explain their rightsProvide Office support in Spanish and English, compose client letters, maintain contact and assist with new and current clients

    • Administrative Assistant
      • Jan 2011 - Sep 2011

      Performed full range of administrative tasks to insure ease of management to over 100 merchants Provided office support using organizational and interpersonal skills: data entry, bookkeeping, invoicesDemonstrated excellent communication skills by providing phone support to clients and offering specific instructions and directions when neededAssisted with supervision of new employee and trained in office management Performed full range of administrative tasks to insure ease of management to over 100 merchants Provided office support using organizational and interpersonal skills: data entry, bookkeeping, invoicesDemonstrated excellent communication skills by providing phone support to clients and offering specific instructions and directions when neededAssisted with supervision of new employee and trained in office management

    • Bilingual Patient Services Representative
      • Jan 2011 - Apr 2011

      Interpreted for Spanish-speaking medical/behavioral patients (adults, children) in busy medical clinic using medical and behavioral terminology in SpanishPhone support given in both English and Spanish to assist patients with appointment scheduling and any other needs Translated and reviewed documents between Spanish and English when required by the PhysiciansSupported 6 Physicians by serving a variety of patients including Hispanic population and homelessEfficiently coordinated appointments, performed data entry and assembled new patient recordsRecommended for managerial position due to leadership, organizational skills and multi-tasking skillsUnderstood patient needs and concerns, by showing compassion and handling difficult situations

    • Agricultural Extension Agent
      • Sep 2008 - Nov 2010

      Served and lived for 27 months in rural community; built relationships through Spanish skills, training and cultural understanding; encourage community to use local resources/outside collaboration to increase food securityDeveloped, proposed, and executed a Peace Corps partnership project to train beneficiaries and construct 61 improved stoves; presented to beneficiaries over deforestation and the dangers of cooking smoke in the home.Delivered diagnostic studies and developed and facilitated training sessions for beneficiariesDeveloped financial plan and managed finances received through grant to execute projectCoauthored and designed improved stove and drop irrigation manual in Spanish for distributionActed as communication agent/liaison between community and local government, NGOs, and international programsCoordinated funding and donations from outside organizationsHelped conduct interviews in Spanish to hire technical assistant for EOS internationalPrepared and gave training sessions to Peace Corps trainees on improved stove construction, food processingDeveloped and facilitated community events and workshopsFacilitated youth workshops on dictionary usage and entrepreneurship and addressed issues of drugs, alcohol and sexTaught gardening and micro financing skills; raised funds for school improvement projects.Solicited donations and organized community workshops on issues including hygiene and HIV/AIDS.

    • Administrative Assistant
      • Dec 2007 - Aug 2008

      Performed full range of administrative tasks to insure ease of management to over 100 merchants including office support, data entry, bookkeeping, invoices, phone support to clients, supervised/trained new employee Performed full range of administrative tasks to insure ease of management to over 100 merchants including office support, data entry, bookkeeping, invoices, phone support to clients, supervised/trained new employee

    • United States
    • Manufacturing
    • Sales Associate
      • Dec 2007 - Aug 2008

      Performed full range of retail tasks to assist customers and kept smooth flow of payment transactions during busier hoursUsed product knowledge and organizational skills to give customers quality service and information Performed full range of retail tasks to assist customers and kept smooth flow of payment transactions during busier hoursUsed product knowledge and organizational skills to give customers quality service and information

    • United States
    • Research Services
    • 700 & Above Employee
    • HERE Scholar: Research and Lab testing Assistant
      • Jun 2006 - Aug 2006

      Supported supervisor’s investigative research by running ongoing experiments and doing background research Conducted material property tests and gathered results, Data entry skills developed in Microsoft Excel Supported supervisor’s investigative research by running ongoing experiments and doing background research Conducted material property tests and gathered results, Data entry skills developed in Microsoft Excel

    • United States
    • Medical Practices
    • Chiropractic Assistant
      • Jan 2006 - May 2006

      Performed office tasks for efficient office flow and assisted patients in busy chiropractic clinicScheduled appointments, performed data entry, instructed patient exercises and developed X-rays Performed office tasks for efficient office flow and assisted patients in busy chiropractic clinicScheduled appointments, performed data entry, instructed patient exercises and developed X-rays

    • Legal Assistant
      • Jun 2004 - Aug 2004

      Provided office support using communicative, organizational and document editing skillsPrepared LLC and Estate documents for clients, and did document investigative researchAcquired knowledge of the litigation process and legal document preparation Provided office support using communicative, organizational and document editing skillsPrepared LLC and Estate documents for clients, and did document investigative researchAcquired knowledge of the litigation process and legal document preparation

Education

  • University of Tennessee-Knoxville
    Bachelor of Arts (B.A.), Art History
    2005 - 2008

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