Joanna Kimborowicz

Concierge at Palladion Services, LLC
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Contact Information
Location
US
Languages
  • Polish -

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Bio

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5.0

/5.0
/ Based on 2 ratings
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Kimberly Truong-Nguyen

It's been a pleasure working with Joanna over the years. She is a diligent worker. She can multitask and manage her time very well. She is pursuing her Bachelor's degree in Business Entrepreneurship at Suffolk University while working. She puts strong effort in her work everyday. If she does not understand a task, she would ask questions to clarify the issue. Joanna is a calm, patient and intelligent individual. She always come to work with a cheerful disposition and a smile on her face. Her customer service is excellent and all the customers love her.

Greg Killilea

Joanna was a big help to work with. I was a Personal Trainer at the gym and was looking for new clients. She helped me game plan a new marketing idea in the gym to drive more clients to me. Well it worked, and for that she deserves the credit for helping me grow. She always seemed to have that unique "spark" that would help others do well.

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Concierge
      • Nov 2016 - Present

      • Ensure customer satisfaction by providing top-notch customer service • Greet, check-in, and assist all residents/guests and maintain required records/ logs daily • Enforce company policies and procedures among residents and guests • Use problem-solving skills for resident complaints and inquires to ensure customer satisfaction • Answer and transfer incoming calls and preform administrative tasks • Receive, process, store and distribute packages and preform a package inventory check weekly • Collaborate closely with leasing agents and management • Motivate team to ensure efficiency within the work space and train new employees • Courtesy patrol of facility, monitor security systems, and control access to residents' units. Show less

Education

  • Suffolk University - Sawyer Business School
    Bachelor of Science in Business Administration - BSBA
    2015 - 2019
  • Massachusetts Bay Community College
    2012 - 2013
  • Massasoit Community College
    2010 - 2012

Community

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