Joanna Yeo
Head, Product, Business Development at Singapore Institute of Management- Claim this Profile
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Bio
Erik Hertzman
Joanna is a responsible and conscientious professional, with expertise and experience gained from twelve years employment in a demanding position within a dynamic organisation. She is able to consistently analyse business opportunities and identify the requirements, resources needed and timeline necessary to deliver results. During the time she worked with me in the Business Development department between 2008 - 2013, she was exposed to a wide range of client organisation types, industries and customer personalities. Despite being put in positions outside of her comfort zone, she would proceed to engage in the projects and persevere through difficult situations and trying moments. With Joanna’s involvement, we were able to confirm and deliver the biggest client projects in the history of the company, and she was instrumental in many aspects, ranging from initial proposal design to planning, project delivery, team leadership and client management. I can without a doubt state that I am certain Joanna will be an asset to any company fortunate enough to employ her.
Erik Hertzman
Joanna is a responsible and conscientious professional, with expertise and experience gained from twelve years employment in a demanding position within a dynamic organisation. She is able to consistently analyse business opportunities and identify the requirements, resources needed and timeline necessary to deliver results. During the time she worked with me in the Business Development department between 2008 - 2013, she was exposed to a wide range of client organisation types, industries and customer personalities. Despite being put in positions outside of her comfort zone, she would proceed to engage in the projects and persevere through difficult situations and trying moments. With Joanna’s involvement, we were able to confirm and deliver the biggest client projects in the history of the company, and she was instrumental in many aspects, ranging from initial proposal design to planning, project delivery, team leadership and client management. I can without a doubt state that I am certain Joanna will be an asset to any company fortunate enough to employ her.
Erik Hertzman
Joanna is a responsible and conscientious professional, with expertise and experience gained from twelve years employment in a demanding position within a dynamic organisation. She is able to consistently analyse business opportunities and identify the requirements, resources needed and timeline necessary to deliver results. During the time she worked with me in the Business Development department between 2008 - 2013, she was exposed to a wide range of client organisation types, industries and customer personalities. Despite being put in positions outside of her comfort zone, she would proceed to engage in the projects and persevere through difficult situations and trying moments. With Joanna’s involvement, we were able to confirm and deliver the biggest client projects in the history of the company, and she was instrumental in many aspects, ranging from initial proposal design to planning, project delivery, team leadership and client management. I can without a doubt state that I am certain Joanna will be an asset to any company fortunate enough to employ her.
Erik Hertzman
Joanna is a responsible and conscientious professional, with expertise and experience gained from twelve years employment in a demanding position within a dynamic organisation. She is able to consistently analyse business opportunities and identify the requirements, resources needed and timeline necessary to deliver results. During the time she worked with me in the Business Development department between 2008 - 2013, she was exposed to a wide range of client organisation types, industries and customer personalities. Despite being put in positions outside of her comfort zone, she would proceed to engage in the projects and persevere through difficult situations and trying moments. With Joanna’s involvement, we were able to confirm and deliver the biggest client projects in the history of the company, and she was instrumental in many aspects, ranging from initial proposal design to planning, project delivery, team leadership and client management. I can without a doubt state that I am certain Joanna will be an asset to any company fortunate enough to employ her.
Credentials
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Certified Trainer in Systems Thinking, Mapping and Leadership
Cabrera Research LabSep, 2022- Nov, 2024 -
Systems Mapping 201
Cabrera Research LabAug, 2022- Nov, 2024 -
Systems Thinking 101
Cabrera Research LabAug, 2022- Nov, 2024 -
Systems Thinking 301
Cabrera Research LabAug, 2022- Nov, 2024 -
Professional Scrum Product Owner I
Scrum.orgAug, 2021- Nov, 2024 -
Identi3 Profiling
Identi3 ProfilingJul, 2017- Nov, 2024 -
ACTA
SkillsFuture SGJul, 2009- Nov, 2024
Experience
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Singapore Institute of Management
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Singapore
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Education Administration Programs
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300 - 400 Employee
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Head, Product, Business Development
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Sep 2020 - Present
Product and Partnership Management, Faculty Engagement – Revamp and maintain Product Portfolio up to date. Identify and build new products, manage business collaborations with knowledge, academic and government agencies partners. Recruitment and Faculty Engagement In close collaboration with Cabrera Research Lab, PMI, Project Zero, SHRM Product and Partnership Management, Faculty Engagement – Revamp and maintain Product Portfolio up to date. Identify and build new products, manage business collaborations with knowledge, academic and government agencies partners. Recruitment and Faculty Engagement In close collaboration with Cabrera Research Lab, PMI, Project Zero, SHRM
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NTUC LearningHub
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Singapore
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Professional Training and Coaching
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300 - 400 Employee
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Head of Product Division
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Jan 2017 - Aug 2020
Oversees the business operations of product division in product areas of Customer Excellence, Leadership Excellence, People Excellence, Process Excellence, Innovation Excellence and Business Management. Lead Team to achieve revenue targets, identify new business opportunities, manage international partnerships and funding agencies.In close collaboration with Global partners ( Disney Institute, John Maxwell Company, ESSEC Business School, Wiley & sons, Kotter Inc, CIPD, SHRM) and local partners such as SimTech., Civil Service College, e2i, unions Show less
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Senior Project Manager
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Jan 2014 - Dec 2016
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Project Manager
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Jan 2011 - Dec 2013
Lead the execution of Training and Consultancy projects from the start to completion. Manage project team across various teams functions. Keeping track of the project to ensure smooth progression to every stage according to timeline/ budget. In close collaboration with Disney Institute, we created tailored customer excellence solutions for companies across a wide range of industries that include service quality assessments, service blueprint design, senior leadership alignment programme and large scale organization wide training. Show less
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Senior Business Development Executive
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Aug 2008 - Dec 2010
Develop strategic partnerships and collaborations with government agencies, unions, associations and industry partners to drive company revenues and profitability. Launched Hotel initiatives with FDAWU (union) in 2009 to address the training needs of the hotels during the economic downturn. Tie-up with 8 other Continuing Education and Training (CET) centres to provide a holistic and comprehensive training solution for the hotel industry (32 hotels participated in this initiative). The event was supported by the Singapore Workforce Development Agency (WDA), Singapore Hotel Association (SHA) and Singapore National Employers Federation (SNEF). Show less
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Ralph Lauren
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United States
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Apparel & Fashion
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700 & Above Employee
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Merchandiser
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Mar 2007 - Jul 2008
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Education
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Coventry University
Bachelor of Arts (B.A.), Marketing
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