Learner Coach

• Sep 2021 - Present

Designing, developing and delivering an HR Apprenticeship and CIPD qualification (Level 3). Support learners through a range of methods including; Masterclasses (delivered virtually), 121 coaching sessions and provide feedback on assessments. Designing, developing and delivering an HR Apprenticeship and CIPD qualification (Level 3). Support learners through a range of methods including; Masterclasses (delivered virtually), 121 coaching sessions and provide feedback on assessments.

Executive Career Coach

• Jan 2019 - Present

Supporting people development through personalised career coaching sessions, career planning workshops, personal impact training, outplacement support and succession planning. Personalised career coaching to help professionals reach their full potential, using tailored practical sessions and psychometric assessments. Specialised advice for making career transitions into first line management roles or how return to work after a career break. Supporting people development through personalised career coaching sessions, career planning workshops, personal impact training, outplacement support and succession planning. Personalised career coaching to help professionals reach their full potential, using tailored practical sessions and psychometric assessments. Specialised advice for making career transitions into first line management roles or how return to work after a career break.

Learning and Development Business Partner

• Nov 2019 - May 2021

Successfully delivered a series of soft skills workshops that were Virtual led Instructor Training (VILT) and have contributed to improved company performance through more client wins as a result of increased confidence in pitches. As a direct result of managing the leadership training programme all participants of the co-hort have now either been promoted or increased their overall responsibility within their roles. Introduced a structured and clear approach to the Learning and Development department through stakeholder management of requests, simplifying our offering available and planning the budget across a quarterly spend, resulted in over 300 development requests being met. Created bespoke learning pathways through Udemy and LinkedIn learning with key stakeholders, curated and designed e-learning content through Confluence Learning Management System (LMS). Key stakeholder management; take a performance consultative approach to understand underlying key challenges and match with a blended learning programme. Project Management; led on project to implement new Performance Management processes and review of graduate programme Manage the learning budget (£150k) ensuring best utilisation of resources Develop and co-ordinate a plan to implement development requests across the business Review learning interventions and reshape based on feedback and future learning needs Show less

HR and L&D Officer

• Jan 2017 - Nov 2019

• Provided guidance to employees and managers on all people matters including; performance management, career coaching, absence management, change management and employee relations • Learning and development projects; developed team development days based on team members personal profiles, organising and delivery of internal learning events, reviewing development plans to ensure meeting needs of the company and individual, maximising effective use of e-learning and ensuring compliance with relevant e-learning, creating bespoke learning events in conjunction with external providers •Conduct recruitment interviews and provide feedback to candidates on their psychometric tests •Conduct exit interviews, provide recommendations and implement improvements based on feedback. Co-ordinate and promote well-being initiatives. •Update HR policies and procedures in line with employment law changes •Support annual salary review process by collating and reporting internal data Show less

HR Advisor

• Sep 2013 - Aug 2016

A stand alone HR role that provides support to a company who employ 1000 staff and a member of the senior management team. Provide advice and coaching in absence management, capability and employee relations. Designed and delivered bespoke investigation and disciplinary workshop to managers. Updated and re written HR procedures in line with employment law and best practice. A stand alone HR role that provides support to a company who employ 1000 staff and a member of the senior management team. Provide advice and coaching in absence management, capability and employee relations. Designed and delivered bespoke investigation and disciplinary workshop to managers. Updated and re written HR procedures in line with employment law and best practice.

• Sep 2008 - Aug 2013

Co-ordinate and facilitate management training , coach line managers to improve performance, provide HR support to line managers and colleagues, ensure fair processes are followed in disciplinary, interviews and grievance meetings.

• Feb 2006 - Sep 2008

Formulated a communications strategy that included layout of noticeboards, site newsletter, weekly and monthly briefings, set up and organise focus groups and co-ordinating colleague staff survey.

HR Officer

• Sep 2001 - Aug 2005

Provided advice to line management on HR policy and employment legislation, monitor absence levels, manage recruitment processes, manage HR office administration, train and supervise the HR Assistant. Provided advice to line management on HR policy and employment legislation, monitor absence levels, manage recruitment processes, manage HR office administration, train and supervise the HR Assistant.

HR Assistant

• Jun 2000 - Sep 2001

Provided HR support to 50 schools within the local education authority, recruitment administration, processing employee details on the HR system, preparing contracts and offer letters. Provided HR support to 50 schools within the local education authority, recruitment administration, processing employee details on the HR system, preparing contracts and offer letters.

Social Work Assistant

• Sep 1998 - Jun 2000

Assessing client needs, assisting with practical tasks, liasing with other professionals and carers, making referrals to social services and other outside agencies. Assessing client needs, assisting with practical tasks, liasing with other professionals and carers, making referrals to social services and other outside agencies.