Experience

PKF Chartouni

• Lebanon
• Accounting
• 1 - 100 Employee

• Audit

  • Aug 2023 - Present

  Lebanon



ZARA SA

• Retail
• 700 & Above Employee

• Retail Manager

  • Aug 2022 - Present

  Lebanon  Communicate sales plans and targets to the shop team, monitor performance on an ongoing basis, and suggest corrective actions to hierarchy when needed.  Assign routine and non-routine tasks and assist in the schedule preparation for the sales associates, cashiers and coordinators and ensure that activities are carried out in the most efficient manner.  Greet customers, and ensure that they are served by Shop staff in a timely manner and in compliance with quality and customer service… Show more  Communicate sales plans and targets to the shop team, monitor performance on an ongoing basis, and suggest corrective actions to hierarchy when needed.  Assign routine and non-routine tasks and assist in the schedule preparation for the sales associates, cashiers and coordinators and ensure that activities are carried out in the most efficient manner.  Greet customers, and ensure that they are served by Shop staff in a timely manner and in compliance with quality and customer service standards.  Report during optional issues and handle customer complaints in a timely manner and suggest solution or Escalate them as appropriate in order to ensure operational effectiveness and customer satisfaction.  Handle or assist shop manager and handling the maintenance off inventories and placement product orders to ensure effective stock management and availability of products.  Motivate team members and provide them with the necessary support in terms of training and development in order to optimize sales results.  Supervise the opening process of the shop in order to ensure that all set procedures regarding cash, reporting, systems etc, are respected.  Handle the closing, and the shot and coordination with the cashier by controlling the preparation of cash money, electronic cords, slips discounts and VAT vouchers, ensure their delivery to the accounting department in compliance with company, policies and security standards.  communicate with local suppliers, negotiate prices and place orders  Perform other related activities, such as communicating shop, events and promotion to customers through social media tools liaising with wholesales customers to ensure timely answering over there needs liaising with local sports clubs, and others. Show less



self employed

• Private Education Teacher

  • Jan 2009 - Aug 2022

  Lebanon  School Students: Up to grade 11, all materials.  University Students: AutoCAD, 3Dmax, Photoshop, Advanced Revit.



MetLife

• United States
• Insurance
• 700 & Above Employee

• Financial Sales Consultant

  • Nov 2018 - Aug 2020

  Lebanon  Motivated high- performing sales team to increase sales.  Oversaw financial sales to monitor compliance with legal requirements and company policies.  Served customers in a friendly, efficient manner following outlined steps of service.  Delivered exceptional level of service to each customer by listening to concerns and answering questions.  Created, updated and followed up on contacts and sales records.  Recognized and interpreted trends in sales for policies.



Geahchan Group

• 1 - 100 Employee

• Showroom Manager

  • Nov 2017 - Jul 2018

  Lebanon  Specified appropriate products and materials to meet project objectives and design scheme.  Prepared documents and details to implement design concepts.  Assisted clients with budget considerations and made recommendations for furniture, wall hangings and items.  Participated in furniture selection and documentation of specifications.  Created professional presentations to creatively communicate design intent and direction.  Facilitated requests regarding product… Show more  Specified appropriate products and materials to meet project objectives and design scheme.  Prepared documents and details to implement design concepts.  Assisted clients with budget considerations and made recommendations for furniture, wall hangings and items.  Participated in furniture selection and documentation of specifications.  Created professional presentations to creatively communicate design intent and direction.  Facilitated requests regarding product information, installation methods and product upgrade options. Show less



pstars

• Sales Team Lead

  • Oct 2016 - Aug 2017

  Lebanon  Completed in- depth reviews of market conditions and customer preferences for products.  Planned and executed events and marketing programs, producing high percentage of goal of qualified leads.  Coordinated with social media, public relations and other teams to execute product introductions all over the world.



The RKtects Studio, Inc.

• United States
• Architecture and Planning

• Summer Internship

  • Jun 2016 - Jul 2016

  Bsalim, Mount Lebanon Governorate, Lebanon



OTL

• Supervisor

  • Nov 2015 - Jun 2016

• Promoter

  • Jun 2015 - Jun 2016



Fun +1

• Sales/Marketing

  • 2009 - 2013