Experience

C+R Research

• United States
• Market Research
• 100 - 200 Employee

• Senior Quantitative Analyst

  • Mar 2020 - Present



aQity Research & Insights

• Evanston, IL

• Project Manager

  • Dec 2017 - Feb 2020

  • Manage B2B and B2C quantitative and qualitative research for global asset management, insurance, and public sector clients • Assist in mentoring and training subordinate team members • Increase efficiency among colleagues by standardizing procedures and creating templates • Communicate with clients on survey design and provide updates during the duration of the project • Program surveys using SurveyGizmo and ConfirmIt • Process and manage samples of 100,000+ • Coordinate with 3rd parties on sample management, transcriptions, and translations • Process data using SPSS and ensure quality control • Create and review reports using WinCross, PowerPoint, and Rosetta Studio Show less



aQity Research & Insights

• Evanston, IL

• Research Analyst

  • Sep 2016 - Jan 2018



Civitas ChildLaw Center

• United States
• Higher Education
• 1 - 100 Employee

• Administrative Assistant

  • Sep 2013 - Aug 2016

  • Direct day-to-day office operations, including client calls and communication with court officials • Maintain updated databases of client court files • Coordinate 3-4 educational conferences per year for court professionals • Direct day-to-day office operations, including client calls and communication with court officials • Maintain updated databases of client court files • Coordinate 3-4 educational conferences per year for court professionals



Consulate General of the Republic of Poland

• Chicago, IL

• Student Intern

  • Feb 2015 - Apr 2015

  • Communicate with various institutions in Poland and the USA to ensure the protection of Polish citizens’ rights and follow up on the resolution of clients’ legal cases • Translate official documents and correspondence from Polish to English • Prepare necessary research and collect relevant documents for hearings • Communicate with various institutions in Poland and the USA to ensure the protection of Polish citizens’ rights and follow up on the resolution of clients’ legal cases • Translate official documents and correspondence from Polish to English • Prepare necessary research and collect relevant documents for hearings



Loyola University Chicago, Department of History

• Chicago, IL

• Research Intern

  • Aug 2014 - Dec 2014

  • Conduct legal research for Dr. Michelle Nickerson’s book project focusing on the history of systematic jury selection • Publication: “The Camden 28: Jury Selection.” Blog Post. http://jsurma.tumblr.com Weekly blog exhibits original research conducted on the history of American jury selection. • Conduct legal research for Dr. Michelle Nickerson’s book project focusing on the history of systematic jury selection • Publication: “The Camden 28: Jury Selection.” Blog Post. http://jsurma.tumblr.com Weekly blog exhibits original research conducted on the history of American jury selection.



Cook County State's Attorney's Office

• Chicago, IL

• Legal Intern

  • Jan 2013 - May 2013

  • Perform research in case preparation, including contacting clients and retrieving evidence in a variety of cases pertaining to child protection • Observe court hearing while becoming familiar with judicial terminology and provide assistance as needed • Efficaciously execute all daily office operations including filing, faxing, case preparation, etc. • Perform research in case preparation, including contacting clients and retrieving evidence in a variety of cases pertaining to child protection • Observe court hearing while becoming familiar with judicial terminology and provide assistance as needed • Efficaciously execute all daily office operations including filing, faxing, case preparation, etc.



Wendella Tours & Cruises

• United States
• Hospitality
• 1 - 100 Employee

• Ticket Agent/ Customer Service

  • Jul 2012 - Oct 2012

  • Conduct a daily average of $5,000 worth of ticket sales at a popular tourist attraction • Demonstrate company values through exceptional customer service and efficient problem-solving strategies • Conduct a daily average of $5,000 worth of ticket sales at a popular tourist attraction • Demonstrate company values through exceptional customer service and efficient problem-solving strategies



Marshalls

• Greater Chicago Area

• Cashier/ Sales Floor Associate

  • Jun 2010 - Aug 2011

  • Responsible for handling over 100 customer transactions daily as well as providing excellent customer service and increasing customer loyalty • Responsible for handling over 100 customer transactions daily as well as providing excellent customer service and increasing customer loyalty