Experience

ClearOne Advantage

• United States
• Financial Services
• 100 - 200 Employee

• Negotiations Manager/Negotiator

  • Aug 2016 - Present

  Currently responsible for personal goal of $150,00/month in revenue over a set amount of units (monthly variance). Managing a question of up to 120 client accounts, personal call time goal as well as working a specific amount a accounts daily. Developer relationships with clients and creditors, negotiating the best possible settlement option for clients. Go to person for other coworkers questions and concerns. Oversee a team of up to 15 agents, responsible for a daily and monthly fee goal of but not limited to $600,000.00 per month. Consistent training, weekly performance meetings, assisting reps with out of the box thinking to secure a settlement, review accounts for finalization. Supervisory duties such as agent dashboard reviews and call monitoring; providing feedback as needed. Monthly reviews and additional reviews based on performance as needed. Interviewing of potential New Hire Candidates based on business needs. Open to consistent company changes and advancements. Show less



acac Fitness & Wellness Center

• United States
• Recreational Facilities
• 200 - 300 Employee

• Sales Specialist

  • Oct 2014 - Jul 2016

  Scheduling and confirming appointments, touring prospects, reviewing club information, closing sales, after sales/service for current members as well as prospects who did not join. Multitasking, crossed trained to assist if needed within other departments such as but not limited to First Impressions, Kids Club, Café. Act as Manager on Duty when needed. Scheduling and confirming appointments, touring prospects, reviewing club information, closing sales, after sales/service for current members as well as prospects who did not join. Multitasking, crossed trained to assist if needed within other departments such as but not limited to First Impressions, Kids Club, Café. Act as Manager on Duty when needed.



Animal Rescue Inc

• New Freedom, Pennsylvania, United States

• On Air Talent

  • Apr 2014 - Jul 2016

  On Air Talent for Animal Rescue Inc. based in New Freedom, PA. Responsible for transporting our featured dog or cat to Baltimore for weekly/monthly segments on WBAL-TV showcasing adoptable animals and promoting any upcoming events the rescue was having/participating in. On Air Talent for Animal Rescue Inc. based in New Freedom, PA. Responsible for transporting our featured dog or cat to Baltimore for weekly/monthly segments on WBAL-TV showcasing adoptable animals and promoting any upcoming events the rescue was having/participating in.



Bank of America

• United States
• Banking
• 700 & Above Employee

• Assistant Manager

  • Sep 2011 - Sep 2014

  Core responsibilities include: • Ensuring a customer experience consistent with our brand • Creating a value added experience for customers • Performing any banking center role, as needed • Managing associate development and proficiency • Identifying and minimizing risk • Managing operational excellence and compliance Additionally, ensure associates, specialists and partners deliver the full value of Bank of America and Merrill Lynch as One Team by introducing customers to the appropriate associate or specialist to help with their needs. Banking Center Assistant Managers are expected to make it simple for customers to do business with us, make each connection convenient for the customer, build customer trust, and be an ambassador of Bank of America to customers and in the community, resulting in helping make the financial lives of our customers better. Show less



Enterprise Holdings

• United States
• Travel Arrangements
• 700 & Above Employee

• Assistant Manager

  • Jan 2007 - Sep 2011

  Main responsibilities included but not limited to: managing a car rental office and ensuring that the branch hits all goals set for it such as total rentals per month, daily gas/additional coverage/gps rentals, the actual rental process with customers, cleaning vehicle returns when needed, selling rental insurance policies, fuel, navigation systems and up selling car classes. Responsible for meeting with and interviewing potentially née hires, training and evaluating employees at the branch. Approving purchases for office supplies and overhead. Assistance with customer complaints if they arise. Coaching and on the spot training of staff to prepare them for next step in career. Show less