Experience

Welcome Airport Services Sp. z o.o.
• Poland
• Airlines and Aviation
• 200 - 300 Employee
• General Aviation Agent & VIP

  • Aug 2022 - Present


Enea Centrum Sp z o.o.

• Back Office Specialist

  • Jan 2021 - Aug 2022

  Entering data of electricity sales contracts using specialized software (EnPort, SKOK-O, etc.), in accordance with confidentiality procedures. Providing clerical support, addressing routine and special requirements. Supporting and interacting with sales representatives by phone, email or jabber communicator to provide information. Creation of after-sales documents (assignments, annexes) and contracts for Prosumers and Strategic Clients. Reporting new sales contracts and implementing other Sellers contract terminations Maintaining good relations with Sales Managers Show less



Ryanair - Europe's Favourite Airline

• Ireland
• Airlines and Aviation
• 700 & Above Employee

• Cabin Service Supervisor - Purser

  • May 2010 - Jul 2020

  Planning daily tasks, division of duties of the onboard crewManaging the work of staff membersEmergency situations management and detailed reportingConducting and supervising onboard salesSettlements and sales controllingSupervising customer serviceCommunicating with the captain of the aircraftSupervision over the course of the flight, checking and following safetyprocedures

• Cabin Service Supervisor - Purser

  • Apr 2011 - Jul 2011

• Cabin Service Supervisor - Purser

  • May 2009 - Apr 2010

• Junior cabin crew/ Senior cabin crew/Purser

  • Nov 2005 - Apr 2009

  Customer Service AgentCustomer Service Supervisor ( from 02.2007)



Coffeeheaven CHI Polska S. A.

• Barista

  • May 2005 - Sep 2005

  Customer service. Active sale of products. Taking orders and billing customers. Cooperation with a team of sellers and baristas. Promotion of new products. Customer service. Active sale of products. Taking orders and billing customers. Cooperation with a team of sellers and baristas. Promotion of new products.



FMG International S.A.

• Poland
• Insurance
• 1 - 100 Employee

• Financial Advisor

  • Nov 2001 - Jan 2005

  Presenting products and services offered by the company. Preparation of calculations, offers and sales presentations. Maintaining long-term relationships with acquired clients. Analysing the market in terms of insurance and financial products. Telephone and electronic customer service. Presenting products and services offered by the company. Preparation of calculations, offers and sales presentations. Maintaining long-term relationships with acquired clients. Analysing the market in terms of insurance and financial products. Telephone and electronic customer service.