Experience

Fusion Group Holding

• Qatar
• Business Consulting and Services
• 1 - 100 Employee

• Receptionist

  • Jul 2022 - Present



Germin Trading and Contracting

• Doha, Qatar

• Admin Assistant/Secretary/Receptionist

  • Apr 2014 - Mar 2020



BackCheck

• Canada
• Human Resources Services
• 1 - 100 Employee

• Human Resource Interviewer

  • Jan 2012 - Mar 2014

  - Contacting the human resources department to obtain comprehensive employment verification. - Contacting the records department of schools to conduct background screening services by verifying education details. - Conducting reference interviews to examine and verify the applicant’s general performance in their previous work. - Investigating and confirm reference credibility and eligibility. - Providing client care and respond to inquiries. - Analyzing and updating database for accuracy and completion. Show less



24/7 Customer Philippines

• Makati City, Philippines

• Customer Service Representative

  • May 2011 - Nov 2011

  - Responsible for conducting outbound phone-based surveys that capture customer feedback on the experience of dealing with Consumer Customer Service (CCS). - Responsible in effectively probing the customer to gain insight with regard to their experiences and opinions. - Capturing responses from customers accurately. - Refine probing techniques and share new ideas and successes of capturing customer feedback with team members - Responsible for conducting outbound phone-based surveys that capture customer feedback on the experience of dealing with Consumer Customer Service (CCS). - Responsible in effectively probing the customer to gain insight with regard to their experiences and opinions. - Capturing responses from customers accurately. - Refine probing techniques and share new ideas and successes of capturing customer feedback with team members